Karl-Heinz Auto Center

Honest, affordable, flexible, and prompt. And they have loaners.

5 star rating 8÷9÷2014
Took my 2002 E 320 wagon in for service. Great diagnosis and great work. Karl is a treasure. I will be using him for many years to come.

We have been servicing our vehicles here for years. Great service and reasonable pricing. Karl has been in business since 1975! Over 5,000 customers! And yet, I truly feel special and always comfortable like I’m the only client. Free loaner whenever it takes a day or so to fix or service the car. Thank you, Karl & Lora!

Great indy MB or BMW shop. If they tell you something needs to be replaced, it’s the straight skinny. James also does great work on domestic cars too. Brakes, shocks, etc. Great to know there are still thriving small businesses that put the client first.

Just picked up my 2001 Mercedes E430 after having a full restoration of the exterior due to rust forming everywhere. I got an estimate from Auto Metrics and compared to them the price was much less when done by Karl and his incredible crew. Special thanks to Greg in particular who made my car look brand new! Their attention to detail is impeccable. As seen in my previous review, their mechanics do a great job at a fraction of the dealer prices. Now, after this awesome experience, I wish I could give them 10 stars! As one can probably tell, I’m a car guy, and I am so happy to have found a place where I can trust the people to do a great job at a more than fair price. Don’t waste your time and money at the dealer… go see Karl and his crew.

Karl is the best independent Mercedes shop in town. He has worked on my old 300E and always performed a fantastic job at a fair price. Highly recommend!

These guys are GREAT. First Benz I ever owned without knowing that disconnecting the battery would require reprogram on the car. Karl, Jim and his team helped me out. They are very genuine and sincere, not to mention their passion on German made automobiles. I give them both thumbs up and will go back any time. For any Benz owners, I highly recommend Karl Heinz and his shop. Chuck

Karl-​Heinz is fantastic and he has the best techs in town. He is down to earth, practical, frugal (on your behalf) and tries to keep things simple. Karl-​Heinz will work with you on making simple and practical repairs as opposed to the ‘auto salon’ approach employed by the dealerships.
Karl-​Heinz and his people are very well experienced in all the problems by model and he will guide you well especially in the area of classics or high mileage vehicles.
Cant say enough good things about him or his guys.

This is THE place to take your Mercedes in SE Michigan. After purchasing a used E320 Wagon, I heard about Karl from a friend’s father who has taken all his Mercedes there. I won’t trust anyone else to keep my car running in tip-​top shape (170k miles and counting). He lets me know what repairs are necessary and which can wait. Always happy to see Karl. Too bad he isn’t a dentist, too.

Karl Heinz does a great job. He specializes in BMW & Mercedes products and works on my 325Xi.
Don’t bring him anything else. He offers a good value, insightful service. They are busy so be patient — they are not a quickie lube outfit.

Karl Heinz is fantastic for German vehicles. He himself is a German who came to the U.S. to work on German cars. I highly recommend his services for anyone who’s looking for an alternative to the dealer. He is very thorough, and like most Germans expects that you follow the correct maintenance scheduled. The prices are in line with most shops, but won’t be the cheapest since they do offer high quality of repair. I’m very happy to have found this shop and plan to go here for years.
To the previous poster, they definitely do not deserve a 1 star for not servicing Japanese autos. Most shops specialize since they would otherwise need to have all of the manuals and specific equipment on hand. It’s not efficient for them to be a one-​stop shop for all vehicles. I’d recommend taking your vehicle to a shop that specializes in Japanese vehicles.

About a week ago, I spoke to someone at their business who told me they could put my winter tires on my Toyota Corolla for me. When I called today to schedule the appointment, the person answering the phone cut me off in mid-​sentence as soon as he heard it was a Toyota and said (very rudely), «we don’t work on Japanese cars!»
I would think that, with the economy the way it is, a little bit of friendly customer service is in order.