Manus Power Mowers Incorporated

They do not stand behind their repair work. They botched the repair of my snow blower. I would be more sympathetic to the botched repair if they had agreed to come pick the machine instead of asking me to bring it to them. Never mind that the botched repair caused gasoline to leak all over my garage floor. I will never go back there again.

I wish I would have read the Unilocal reviews prior to taking my push lawn mower here. My mower was shooting out a blue/​gray smoke and I should have just changed out the spark plug, but instead, I thought I would take it here for a check up and possibly an oil change. BIG MISTAKE! They asked me if I tipped it over, which I clearly stated I did not, it was never tipped over. They informed me they would check it out and have it ready in less than a week. Of course, I paid the $ 70 minimum or whatever it was. BIG MISTAKE!
I picked up my mower when they called me and said it needed a new spark plug and an oil change for a Grand Total of $ 140. Wow, I could have done that myself for about $ 15, but whatever, they seemed nice.
When I arrived home, gas leaked all over even in my vehicle. Plus, it did not start. I returned and they said maybe the worst has happened, the gas tank has a crack in it. They thought I tipped it over. Really, I told you several times it has never tipped over. I have a flat piece of property less than ¼ acre.
Needless to say, they could not fix it and would not give me my money back. They did offer a discount on one of their over priced mowers, which are probably refurbished from all the folks who refuse to pick up their lawn mowers and pay a fee for nothing.
In my opinion, THIS PLACE IS A SCAM!!! I am shocked they have been in business for as long as they have.
I will say the mechanics in back are very friendly. I almost felt bad writing this review, but I don’t want anyone to fall for this place. They are very nice, but lack the skills to fix power equipment.
I purchased a new lawn mower elsewhere because I was so sick about how stupid I was for being played.

Bought a new Worx trimmer here and parts for an older one I was passing along. Staff was knowledgeable and helpful and they had a good stock of various makes and models, not just Worx. The guy even carried my new trimmer out to my car and put it in the trunk. Good experience. Never brought in anything for repair like the people who had the lousy results, but buying new stuff here was a positive for me.

Took my snow blower here for a carb tune up. Mind you I can do this myself, but sometimes we just get busy. Long story short, the guy tells me it shouldn’t cost more than their shop minimum $ 72. I thought that was about $ 20 too steep, but I was feeling generous and wanted to support a local business.
Big mistake.
I dropped it off on a Saturday and I was told it would be done by Wednesday. When no contacts me by by Friday… I give them a call…“oh it’s done, but it’ll cost you another $ 50 bucks.“
No one called to discuss options or the additional costs, they just did it… v
Not to mention when I called they were very short and very unprofessional. I don’t think they care if they’re in business much longer…
Either way, I got screwed and overpaid on this service, but they will never get another dime of my money and I will make certain they don’t see any biz from my friends or family…

Horrible! Overpriced and took them two weeks to replace an ignition coil, in the meantime my yard is looking like the Amazon. Total cost? $ 140.00 — it doesn’t even cost that much to get an ignition coil replaced in a giant automobile. Included in that cost? A $ 22.00 start fee to check to see if the mower is running. Never again! Cost me half the price of the mower to get the ignition coil replaced.

We went to Manus to repair our mower. We could have chosen Home Depot, but opted to go local to support our local businesses. Also, it’s very conveniently located. BIG HUGE GIGANTIC MISTAKE! They provided a price for the service although it was a standard maintenance cleaning. We received a call informing us that our mower was ready for pick-​up. Perfect and thank you! Business hours are limited. 9 – 5 and 10 – 2 on Saturdays. Don’t think about showing up AT 5 on the dot to pick up your mower, because they close BEFORE 5 and they will drive off AT 5 and say they’re closed even though you arrived on time. They will be closed for three consecutive days due to the holiday and it’s been raining so the grass has grown two feet high! Good luck getting our lawn mowed any time soon. When you call to let them know that you’ll be there at 5, they’ll tell you that you’ll probably show up 20 minutes late and they won’t wait for your arrival. «I have things to do» is what we were informed. In these times of economic uncertainty, one would expect a local business to raise their bar and accommodate a local customer’s request. Customer service sucks and I’ll stick with the major chains in the future. At least I know that I can get my mower.