Tax Collector-Doug Beldon

If I could give them less than one star I would. Please if you are MILITARY or RETIRED disabled vet DO NOT GO TO THIS OFFICE. They make up the rules as they go. I myself am 100% disabled vet & my husband is currently active duty deployed army. I’ve now made THREE trips to this office only to be told something completely different each time. These ppl have no respect or the slightest understanding of what our soldiers go through when deployed as they feel it’s no problem to continue to mandate more and more paperwork from your soldier while he’s risking his life for their right to treat his family disgracefully. My husband doesn’t get angry, but with this, he is and now worried that his family will not be safe here in Florida bc of this office. Every time I attempt to register our vehicle I am told I need this document, that document, when we return with those, they add more documents intentionally making us jump through hoop after hoop. And to top it all off. the advice we received was ‘well if you can’t get what you need then you’ll have to keep your car registered in PA’ ILLEGAL ADVICE. So the DMV at this office, the tax collector office is not only forcing us to drive without a legally registered vehicle, but they then tell us to live in Florida and keep my vehicle registered in PA… which is AGAINST THE LAW!
Then they asked me to fill out a form for the lien
holder, and I do. It asks for owners name (and coowner), so I fill in my husband & my name. The lady then takes it and informs me that SHE had retyped it PROPERLY and I’m to sign it. She removed my name. I ask about that and she tells me u r not an owner period. But I am I explain she says I know that’s what u claim, here’s the document sign it. I ask her, r u instructing me to commit a felony and sign a document that I know to be false? Her reply, I’m not telling u anything, there’s the form, sign it or don’t. Needles to say, I didn’t sign their alerted version of the original.
Secondly, they claim they can’t give us the military discount (despite the fact that I’m a 100% service connected disabled veteran and I was told I had all the proper documentation) bc my husband’s name is on the registration from out of state, so I now need his orders, his military ID did not suffice, not good enough for them. And despite the fact I showed them a copy of the purchase paperwork listing me as a coowner, that wasn’t good enough either. No, I need a copy of the title to use my discount (which must be faxed to the dmv, they will accept nothing else. .as if I trust them!) or I need to wait & tell my husband out in desert he needs to fax me his orders.
So I point out, u r registering a vehicle without proper insurance then, if I’m not on the title. No, they claim the insurance can be in anyone’s name, does not have to be in the owners name. This is news to me as every other state it’s law that the insured IS the owner. So I contact the insurance Co who informs me I am correct, so again this office is more than happy to register a vehicle ILLEGALLY. The insurance agent informed me that if there is an accident, the law won’t cover us bc of the discripency.
BE FOREWARNED! This office operates out of their own rule book, whatever makes them the most money I suspect. Don’t even get me started on my DL. I was informed that bc my ssn is in my former name I can’t have a FL license even though I have a passport, military ID, divorce, marriage license and legal name change from the courts. I find it odd that homeland security issued me a passport but somehow Fl or this DMV office believes they trump our federal government.
Never have I ever had so much trouble moving to a new state, especially one that claims to be military friendly. What’s even more angering is that my husband and I both put our lives on the line for these ppl to have the right to refuse to honor their states discounts to those who’ve served.
We’ve gone to another location and despite having the exact same scenerio, they were more than gracious, answered my questions (all these ppl would say read the question .I’m not giving u any additional information), worked with us. I guess I know where my next stop is!

Take a number and have a seat, there’s about 15 different window workers there to help people, problem is there’s about 60 people waiting and each person takes about 20 minutes to complete their business. This is where you get driver’s license, pay your property taxes, and get fishing and hunting licenses. They actually stop letting people come in at 3:30pm, even though they close at 5pm, as they know those people will have over 1 hour wait and still may not be out by 5pm closing time. Just another understaffed government operation. The workers were friendly and knowledgeable.

Ridiculously long wait. I won t go here again if I have a choice. When sitting next to strangers it would be nice to have some space.

Compared to other places, this place isn’t as crowded as others. Friendly people. Good customer service. I never have to wait too long at this location. I would recommend anyone to this location.

Very friendly place to get your drivers license. The staff was very patient when I asked a lot of questions. The wait time was a little long but coming from Chicago it was a lot shorter wait than back home. I would come back here again.

The dmv for me has always been a nightmare and avoided to the point where i get tickets sometimes for it. This location is so convenient and easy to spot.
I have been twice to this location and every time i have been in and out fast!