Safelite AutoGlass

Illusions of easy and convenient service. I set up my appointment through my insurance online and it was super easy. They would come right to my house! Great! Called me, confirmed, sounded good. Got home… Not so good… He didn’t lock my car back up like he said he would, the slip said they vacuumed and washed windows… NOPE! also looking on your page I see the promotion of the air freshener… NOPE. Also I can still feel the crack /​indent on my windshield… Which I still don’t know if that is legit or not… Called customer service several times… One rep said that doesn’t seem right to still feel it, another said that’s totally normal, the technician that did it called me and said sorry for not vacuuming and wash Windows and he could swing by and put more filling in the crack to try and smooth out better but basically I live too far away for him to actually do it. Then I had another rep/​tech come out to my work location and she looked for a whole 20 seconds and said that is fine. Didn’t even offer to vacuum or clean windows. So overall something I thought wow this is so easy is easy for a reason! It sucks! Total waste of my time!