B & I Plumbing

Ivo from Croatia, best plumber and the most friendly plumber I’ve met. Good and knowledgeable. I highly recommend him!
Jim

Ivo immediately responded with information as to where he was at and provided an acceptable estimated time of arrive. Upon arrival, he quickly identified the problem and provided multiple alternate fixes. Throughout the process, he appears to be well verse in his craft and communication was both ways. He knows what he is doing and at no time did he appear to be pushy. Excellent individual to work with. Definitely, would recommend him to friends and relative.

I’m waiting for the solution and finalizing my review …

Is have had great experiences using Ivo for my plumbing needs over the past two years. He solved my hot water problem by installing outside a new tankless water heater and removing a very old one inside the house. They worked many hours on Saturday to get me hot water by nightfall. Months later he replaced my three old toilets with new low flush ones. He had me order delivery by Amazon and the work was great including removing the old toilets and leaving everything spotless. Finally, my son in Elk Grove had a plumbing noise issue and Ivo went and quickly solved the problem and at no charge. His wife has always been very friendly and has given me great leads for heating and air conditioning service. I would give them more than five stars. If I could. Peter in CURTIS Park.

I have never posted a review on Unilocal,but my multiple experiences with B&I have been some of the best customer service experiences I’ve ever had.
B is extremely friendly and professional when you call, and you can tell they both really put their heart and soul into this business.
We had an emergency leak on a Saturday morning after a spigot was hit during a tree removal. I called and B first told me Ivo was not available at all that day. When I told her we were going to have to call someone else this time because we couldn’t be without water, she gave me his cell # and said that he’d probably drop what we was doing and come by. Sure enough, when I told him we were without water, he said he’d be there within the hour. As usual, he showed up on time with his friendly smile. It turned out to be a simple fix, and he had our water back up and running within a few minutes. He then refused to let me pay him because it was a quick, easy job.
I know eventually our older home is going to need much bigger fixes, and I know who will be getting our business! I can’t recommend them highly enough.

Plumbing emergency! Two nights before we leave for the big vacation and a mystery pipe bursts in the back yard. We had to turn off the water mains! No laundry, no showers, and worst of all — no water for coffee! The usual plumber was totally overbooked, so the next morning to the Unilocal we go…
Read the reviews and called Ivo’s sweetie wife Bea and got on the waiting list. Lucky for us he was nearby and available in a few hours. We received ETA updates by phone and text from Bea. Meanwhile, we brewed coffee from bottled water and held our nose in the bathroom. We need running water!
Ivo arrived and got to work right away. He is a man with some skills, let me tell you. He knows what to do, and how to do it. He fixed the problem the old-​fashioned way — he laid some new copper pipe! Our beloved 66-​year-​old house threw a few curve balls from corners cut by previous owners, but in the end Ivo prevailed. In just a couple hours, all was back to normal. He is a modern Superman, and surely the world’s best plumber. He is now our preferred vendor!
Thank you, Ivo! And thank you, Bea!

I tried this company because of the 4.5 star review. BUT really disappointed. I had asked for service and never got a confirmation call back. When I called back, the lady gave me excuses about being busy and just said «if you need service now, call another plumber!» Well, that is just not how you do business. I said fine, I will call another plumber. Then she called me back saying that the plumber will be there in an hour. We were all at the house working. She called me back in an hour saying no one was there. Apparently, the plumber went just after the conversation and not in «one hour» as she communicated. We were just picking up some parts. HORRIBLE communication. If you want to just pull your hair out trying to get an appointment with a plumber, go with this company.

I called these guys because of their excellent reviews on here and my experience was awful. I had to call them repeatedly after not getting calls back as promised, I could never get a specific time as to when he would come out, and the woman who I dealt with couldn’t or wouldn’t answer any of my questions and always said her husband, the plumber couldn’t be reached until after 11 PM! It’s pretty simple… we live in a decent size town with plenty of other plumbers. I’m not going to give my hard earned money away to a business who lacks common decency and whose communication is severely lacking. Do yourself a favor, and don’t call this place!
Update: the plumber Ivo was very nice, it was his wife who I dealt with who was difficult. And upon seeing this review, she called to harass me! Now that is the epitome of unprofessional.

Ivo was just here yesterday. He’s the essence of a man. Tom Ford wishes he could bottle Ivo up and sell him at Sephora.
Coolest dude ever. A true pro. Found and fixed our issue in less than an hour.
You’re dad would be proud of you if he knew you somehow got a plumber as honest and knowledgable as Ivo.
To all the other Unilocalers who complain about never being contacted or getting a no call no show. Here’s my exact experience:
I called the number. Didn’t get an answer. The voice mail greeting gives a cell number to call or text if they don’t answer. I text the number at 9pm. Boom got a response right away, set up an appointment for the very next day. Stayed in contact through text all the way up till when Ivo called me and said he was 30 min away. (He showed up in 15)
Bottom line the communication was easy and straight forward if you use your brain and listen to their instructions.
Thanks Ivo for all your help. Now we can poop and see it go bye bye.

These guys will not come to Oak Park so don’t bother calling if you need help with an emergency out here. If you’re going to blame one experience on the entire neighborhood then maybe you should state that on your website.

I’m a renter, and the owner lives on the East Coast. When our water heater was leaking and the pilot light kept going out, another larger plumbing establishment (and I use that term loosely) told the landlord that the water heater needed to be replaced and a lot of other little items that added up to $ 3100! I called Ivo, upon a recommendation, and he came out, replaced an attachment hose that was leaking and FIXED the problem for $ 180! He was professional, clean, courteous, honest and dependable!
I couldn’t be happier with B & I Plumbing, they’re the real-​deal, honest, hardworking family business!

I am very happy that we hired B&I Plumbing. We called late evening after a plumbing emergency expecting to find an answering machine, but were pleasantly surprised when we reached the owner’s wife. She took our information and squeezed us into the schedule the next day.
Ivo came on time, and quickly got to work. I am very satisfied with the job and the fair pricing we received. I also appreciate how he provided tips to maintain our pipes and save us money in the long run.
I will definitely hire them again, and will not hesitate to recommend to friends and family.

I’m a General Contractor (Higgins Remodeling), and I am currently out of town. A past client called about a plumbing issue, and I told her I would contact a plumber for her. I found B&I and so glad I did. Ivo came out and quickly realized it was a very simple issue and resolved it promptly. As a contractor I put my clients first and am so glad to find another company that does the same. Thank you so much B&I.
Higgins Remodeling

As a small business owner, I prefer to seek out other small businesses whenever I need anything done. Unilocal is a wonderful research resource for this.
Thanks Unilocal for another superior business referral.
Excellent professional customer service — by wife Bea who returned my call immediately and set up same day appt. Her very kind and knowledgeable husband, Ivo was able to assess, and do the required work same day before noon! The price was very reasonable and work was done expeditiously and expertly.
I found a great plumber to refer business to. Yay!

I can’t recommend B&I enough! We found a major gas leak when we returned from vacation and PGE turned our gas off around 4 in the afternoon. After researching multiple plumbers, we gave B&I a call. He was able to come over that very night, even though I’m sure he would rather be in the warmth of his own home! He quickly let us know what was likely the problem. Two days later, he was prepared to fix it. He was on time, friendly, and efficient. He even won over our four cranky dogs! His prices were very reasonable and he stayed within his estimate. Our leak is gone and the gas is back on. Give them a call, you won’t regret it!

Look, Ivo is great! Fair, courteous, clean, caring, honest, and knows his stuff! That’s all that needs to be said. Call him. Now!

We had an emergency. His wife promised they’d be out by three. At three we called and she said he was backed up but for sure they would come. At four no one answered when we called. At four thirty they finally answered and said they had too many jobs and wouldn’t make it. Had to pay another company double to come after hours. So very upsetting.

I found these guys on Unilocal and called them because of their strong reviews to come do a simple fix at our house. They promised to call me back the next day with a time that they can come out. 3 days later I still haven’t received a call back and in the meantime, I found another handyman on Unilocal to do the job. I am tired of continually trying to bring local businesses my money and they turn it away. I take my money to those who wish to earn it. Sorry guys, I hope I’m the only one who has to leave a poor review on your business. But my experience with you says «BOO»!!!

Just to state right off the bat: This is hands down the best plumber you will find in Sacramento. Honest, talented, and won’t overcharge you.
I had gotten quoted over $ 300 to replace a master shutoff valve in my house. Ivo came over in the morning and quoted me $ 275 to do it, and then came over later the same day to complete the task. After finishing, he lowered the price to $ 225 because it was easier than he expected.
Ivo is very friendly and easy to trust. You will not be sorry if you go with B & I plumbing. They have become my permanent plumber from now on.
**Update: Ivo just came over and helped me replace a broken valve so that I could get water to my refrigerators ice maker. He replaced it easily (I had spent hours trying to do the same thing). As he left, I asked him how much I owed him, and he said don’t worry about it. This guy is awesome.

After recommending B & I Plumbing so many times I’m ashamed to see I have never written a review.
Ivo, the owner, is the man! Ivo has spent plenty of hours at our house and I never regret a second of our time together.
We lovingly dodged dog poop in the backyard together at 2am when the spigot in our backyard became possessed and burst. Water, mud, pitch black, new homeowners, it could have been a disaster but Ivo, Ivo to the rescue! I held the light as Ivo worked, way past normal hours, to cap the spigot for the night. He returned promptly the next day, as promised, to reroute and fix the terrible job that was done before we moved in. We never even noticed being without water for a few hours.
Ivo also helped me install the toilet I ordered through Amazon Prime. Don’t judge! I actually bought a top of the line Toto toilet for much cheaper than local big box stores, and Ivo told me the price I found it for was much better than he could do. Plus, free shipping! We have updated bathrooms, so I was picky with style. Our toilet arrived in a huge box, with 3,596,452,888,332 foam peanuts which Ivo and I bonded over as we chased them around in the wind to save local wildlife from eating them. Who am I kidding, I’m talking about my Labrador. Ivo took out our old toilet and smashed it so it would fit in the trash bin. He also carefully installed the new toilet and upgraded some shoddy connections the last plumber had installed.
I’ve called Ivo to help with our sprinkler system, too. He’s no slouch of a plumber. His wife works the phones for him and she cracks me up. They are incredibly hard working and are your typical old married couple, making jokes about each other but they are seriously a dream team!