Fast Break Tech Inc

I have used Fast Break Tech for all my law offices IT needs. They provide excellent service. I would not use anyone else! I highly recommend Fast Break Tech!

Steven and his team are great. While they didn’t solve my at-​home wifi issues immediately, they did a great job in setting up my physical network, and also then coming back twice afterwards when I had connectivity problems. Problems are now solved, and I appreciate them seeing my job through to the end to ensure that everything is/​was 100% functional. Speed bumps have a way of happening, but to deal with a company that handles them and fixes them AFTER the original job was completed is very nice.

Our firm has used Fast Break Tech for 10+ years. We follow all of their technology recommendations as a result we’ve never had significant data issues. With IT there are always issues but the FBT team responds to our needs within hours because we are part of their very reasonably priced monthly maintenance plan. I’ve referred several clients to FBT and never heard any negative feed back on their services.

It’s important to note that even though they are described on Unilocal as «IT Services & Computer Repair,» they really specialize in doing this on a larger scale for businesses and such. I discovered the hard way while on a lengthy search for someone to clean up an ancient laptop of ours so we could pass it off to our nephews for their schooling.
They are located on the second floor of an office building, which should have been my first clue. I asked the desk clerk how much it would cost to fix my issue and she immediately started asking for all my information — address, email, phone number. I had to cut her off and explain that I was just looking to see how much it was to restore one laptop to factory settings. She quoted me a number just south of $ 100 and told me I’d have to leave it there, maybe for a couple days. I said «thanks but no thanks.»
Turns out this is something they’d do at other places for half the cost, or anyone who could follow directions off the Internet could end up doing at home. I’m sure I’m not alone when I say I don’t like being asked a barrage of questions about my personal information before getting an answer as to my simple question.

Fast Break has helped our firm with several computer/​internet/​server issues over the past few years and I have been thoroughly impressed with their attentiveness, professionalism, knowledge and follow-​through. Equally important, I know when we call them we will not be price gouged like we had been in the pest with other companies. I highly recommend them.

Ok, saved us again. Had a problem with one computer and sent them an email regarding the issue. Within 20 minutes Shawn was on the phone wanting to handle. They make you feel like your the only customer and they are on it! Thanks Ellen.

I have been using Fast Break Tech for all my computer and phone needs for the past 10 years. No matter where we choose to buy, there is always a cheaper price, AND you get what you pay for. What is your privacy protection, service & quick response worth to you? The service and staff at FBT is amazing. I completely trust them with my information, they are quick in their repairs and honest as I have ever found. I have referred many others to them & never has one complained, quite the contrary! Once I slipped & used someone else & I was highly disappointed & the problem didn’t even get fixed properly. They also help me with other questions & needs I have since I am totally clueless on many things these machines can do! FBT is the only company I will use for all my computer needs.

If these guys come to your home, its $ 100/​hour and the minimum is 2 hours of work, so minimum $ 200 for them to come to your home. Frankly, I think this is a ripoff, considering they came over for 15 minutes and charged us $ 200. Do yourself a favor, and take your computer to them directly. They’re great at what they do, but EXPENSIVE when they come to your home.