Fry’s Electronics

I have never been to a Frys Electronics store before today and I arrived with anticipation only to find out it was the apocalypse of electronic stores. The staff that accidentally made eye contact with me were friendly and informed me that they did and did not carry the item I was looking for. Like some of my favorite dive bars Frys was dimly lit, served food that I would never eat and helped me develop a headache. While walking through the labyrinth of mis-​marked aisles, the products that grabbed my attention were missing price tags and after carrying one such item around for sometime I abandoned all hope along with the item on the shelf before leaving empty handed.

I love that they price match amazon. Been shopping here quite a bit. Roneel was Really helpful with tending to my every need and all. While I was walking around each department getting price for computer. I ended up with lots of information. I always go in just to say hello for his excellent customer service. People comlaining about return issues are never going to be happy. Don’t buy something and have expectation too high. Do your research before

If I could give them a 0 I would.
I’ve been a precious customer for many years. Only a few times has there been good experiences. Never held me back from shopping there.
Today I showed up to purchase a Lifeproof case for me phone. There selection was limited. By limited I mean three left that had the box all ripped apart. There was a huge price cut so I figured a good deal is something that you can’t pass on. Bought the lifeproof fre case. Got to my car, took it out so that I can look at it. Quickly realized that it wasn’t the fre case but the lifeproof nuude case. Completely different lifeproof cases that was obviously in the wrong box. A mistake that is easily fixed.
I went back into the store to get a refund. They had nothing left so I decided that I’d just buy one on Amazon. They gave me problems with returning it. I paid cash for the product. But gave me the refund in a gift card format. Refused to give me cash. Which is essentially just theft. Especially with the situation.
There was one more case left. White lifeproof case. Wrong color but eh I need the case for work. Purchased it with the gift card. Got to my car to check again… the case was incredibly damaged. The waterproof screen was about as loose as a 120 pound man in xxl jacket.
I also purchased a phone charger during the first purchase. When I realized that the second case was a bust I decided to plug in the car charger. Didn’t work. You had to push it to the side and hold to make it work. Def wasn’t my plug in.
So all in all, terrible experience. I’d check the product before walking out of the store. They obviously sell returned items.

The Wal Mart of electronic stores… Employees can’t/won’t/don’t help at all. They will advertise they have an item in store and its not there. After explaining to an employee I drove 30 mins to pick up this item I paid for online he responded «the computer is wrong all the time». Not to mention their service department ruined my computer while performing a basic upgrade!
Avoid at all costs.

I returned to Fry’s to acquire the power bank.
The first time I went in for it, it worked very well until i legitimately dropped it. The second, the ports loosened in an hour. Third, it doesn’t come on. At all. :(
This third time RETURNING one, there is behind it a hope that it’s the last. We’ll see.
To be continued.
1.14.2016 So the charger broke AGAIN like a cheap stage prop. This brand is Adreama and– I must’ve been a-​dreamin’ to think this would be solved. The Fry’s associate kindly refunded my purchase, so I could buy a better product recommendation… LifeCharge™ .
When you’re on the go, you want a power bank that keeps up with you and never lets you down.
And
*Michael Buffer VO* WEIGHING IN AT THREE HUNDRED AND FORTY GRAMS…
THE NEW HEAVYWEIGHT CHALLENGER
…weighs four times the old, so fitting it into your skinny jean pocket feels like snugly slipping a free weight right by your crotch but… have you got any better ideas?
The four stars are, of course, for the Fry’s service throughout the five fall.

This store was so disappointing. It was my first and last visit to this location. So messy, grungy feeling. It was very poorly lit. Everything looked like it had been opened and returned, or smashed in boxes that weren’t carefully stocked on the shelves. I couldn’t wait to get out of there. Didn’t get offered any help until I had been there for 20 minutes already. I found it really odd that the sections went from one category to a completely unrelated one. ie: records next to cleaning supplies? Very confusing store.

So sad. I wanted to stock up on some printers, fry’s actually had a decent canon Pixma printer on their ad for less than 20. (Black Friday deal). I say printers, because I find it stupid how the ink can cost more to replace than just buying a new printer. They ran out!
I also am in search of a dyson vacuum and air purifier. The prices weren’t that great either. It’s good to know they sell kids toys and fitness equipment. No problem with parking!

I always get excited when Joe K. suggests visiting a Fry’s Electronics. As we headed to the store, I thought we were going to the Roseville location. I didn’t know there was another one until we got here. But just as I expected, this place was equally huge with just about everything you would need to survive in our total electronic world. Anything that requires electricity or batteries to run can be found here along with the bells, whistles and accessories that go with it. They carry all the latest technology and gear to assist us in our every day lives; a warehouse filled with merchandise that can be overwhelming and daunting by all the selections to choose from.
Unfortunately, I felt a little less enthusiastic about our shopping experience, as we found ourselves wasting way too much time searching for a couple of specific items that were very illusive. Employees seemed to be few and far between to offer us help. When we eventually located what we were looking for in aisles we weren’t expecting to find them, more questions arose as we couldn’t figure out if any of the specialty ear buds we were interested in were waterproof and designed to wear while swimming. We also had a hard time trying to find an octopus cable that would correctly fit into Joe’s laptop. When an employee was finally hunted down to procure his advice, he seemed just as puzzled about what they had as we were.
No waterproof MP3 player could be found, and the octopus cable turned out to be a waste of money when we got home. Fortunately, it was a cheap purchase and not worth returning. On this day, we were let down and disappointed. But, because I do like Fry’s in general, I hope that our next visit will be more fruitful…

Went in to buy some screen cleaner, came out a half hour later. This store gives me weird vibes and I’m not sure why. Maybe because it’s so dimly lit, or being unable to find anyone that works there, or the fact that half the store looks like a market place out of an old western film.
So I’m just trying to find some screen cleaner but all the employees are too busy trying to get other customers to buy expensive gadgets and can’t tell me what aisle it’s in… Finally find my screen cleaner to wait in line for a good 15 minutes. Store isn’t packed at all and they have maybe 5 cashiers working out of the 20 or so check stands. Whatever. They were having technical difficulties that day so my cashier had to physically write down my credit card info, run to the back, run it, come back and give me my receipt. I get it these things happen. Cashier was super nice and apologetic. Not his fault. I’ll just stick to Amazon in the future I guess.

Nicole Trent was Really helpful with tending to my every need and all. While I was walking around each department getting parts for a computer build, I ended up accruing a mass of paperwork and not even getting the promo code discount on some items. Bumped into Her in my last stop and she just saw all the paperwork, took care of me from there on. Applied promo codes, put all the paperwork into 1 – 2 sheets, and got my remaining parts.
Don’t usually write reviews on specific people or anything, but I do believe she deserves a shout out due to her proactive demeanor. Getting stuff done 101, other employees, Take Notes. Seriously, don’t disregard, envy, or mock her. She just might be the resource you need to develop a better sense of customer service.

Fry’s has always been a STRANGE STORE. It was strange when it was the Incredible Universe and it is still strange now. I remember trying to use a check before they had ATM cards. I have never been put through so much to cash a check. I think it took them over an hour to clear my check and I think it was for only a couple of floppy disks and I had plenty of identification. I brought cash the next time and bought a computer. I took the computer home and it didn’t work.
I took the computer back the next day and stood for over an hour in a long line with other people that had bought the same computer model that did not work. When I finally got to the front of the line it took me over an hour and a half to prove to them that I was not scamming them by bringing back a computer that didn’t work. You would have thought they would have got a clue from the hundred people in front of me that had brought back the same computer model.
Finally when they realized they were not going to give me another computer that did not work in exchange. They told me I would have to wait up to 30 days to get my refund in the mail. I told them they could not do that because I paid cash and they kept telling me they were sorry but that was company policy.
I finally told them to get their fXXXen manager now. They refused so I ended up taking my broken computer back to the office where I called and asked for a manager. This time I was put through to a manager named Mr Fukelbutz. I swear, that really was his name. I am not making this up. He instructed me to bring back the computer and ask for him which I did and he returned my money.
Anyway, fast forward fifteen to twenty years and a few changes in ownership and name and you have this huge electronics store with little if any customer service. I came there looking for a waterproof MP3 and a USB octopus cable. An hour and a half later I found the USB octopus cable and I never did find any waterproof MP3 players. I found one floor salesman but he wasn’t anywhere near knowledgeable enough to be of even the slightest help.
Then I stood in line for another fifteen minutes waiting for the next available cashier. There must be forty cash registers and they only had two open on a Saturday afternoon. You would think the two open cashiers would be close to the line and next to each other. One of them was a block to the right and one of them was a block to the left. Like I said at the beginning of this review; «STRANGE STORE».

Fry’s Electronics is still the iconic tech store in Northern California. Far from its Silicon Valley roots, this location is in Natomas off Interstate 80 and Northgate. They took over the old Incredible Universe store which has always been an interesting makeover, although after the Roseville Fry’s opened, corporate had to do another makeover adding additional art to improve the legacy store.
They are still my go-​to for quick electronics, especially specialty items. In the modern world of Amazon and other online shopping, driving to a store has become nearly obsolete — except when the Internet is down! Service is always weird, and the layout is bizarre, but Fry’s delivers and matches Internet pricing.

Two decades ago, my parents and I were heading to Fry’s Electronics for the first time to buy a brand new desktop PC computer, and we were satisfied their purchase. Years come by, I’ve got to revisit that place. As I entered, the atmosphere is very quite, and yes, it’s very wide space with tons of variety of items from movies/​musics, cell phone accessories, computer components, etc which it’s a plus for computer installers or developers to make their own PC!
The service is a hit-​n-​miss for me because some employees needs to learn more customer service! When I’m looking to find a better smartphone battery bank, I asked an associate to find and compare the brand that I like the most. So far, he responded very few with less experiences by comparing battery banks although he showed me to find the item with the «On Sale» discount side which it cost less which I’m interested to buy. I’m closely satisfy with it, yet it needs more learning and experiences to compare better brands for a better value for most associates which customers (like me) really want to buy.
There’s a good amount of parking space to park although it gets busy during the Christmas shopping season, so take an advantage to park it early before it opens.
In the end, Fry’s Electronics in North Natomas is a good electronics mega store where you can find incredible items whether you needs to make your own PC, finding good deals on movies/​musics, or owning a good HDTV or computer. I’ll give this business a 3 solid stars.

I’ll give it three stars. It’s not my favorite Fry’s but it’s the closest.
Sometimes you just need a weird cable or other strange part and Fry’s has it. The place seems a bit unorganized and understocked on some items. You have to seek out help.
Stopped here today to get a new sound bar to enhance the sound of a TV. Picked one up at a decent price that was on sale.
I’m sure I will be back…

I wandered around Fry’s for over two hours while my husband put together a computer system. We’ve been going to Fry’s pretty much since they opened at this location. You can sometimes get good deals at Fry’s but some of the small appliances I looked at seemed to be priced higher than elsewhere. My husband did find out that they will match online prices (or maybe just Amazon?) so he saved about $ 20 from the list price for his items. So do your homework or scan the items on your smartphone.
Fry’s does have a great selection of batteries at good prices.
There were entire sections of the store with empty shelves. They apparently no longer sell audio CDs, which took up most of the area near the entrance.
Now, on to reviewing the store as a place to hang out for two plus hours while the husband shops; other than putting in some mileage wandering up and down the aisles to get a little exercise, I couldn’t find a quiet place to sit or stand to read a book on my Kindle to pass the time. Even so, I did get about 10% read in my book while hubby shopped. The bathrooms are pretty well maintained with plenty of stalls.

I used to love going to Fry’s. I think it’s because they always have so much selection. But more and more I just don’t look forward to going there. This location is also just not that good. I don’t know what it is, but this location it was difficult to find things and it felt dark and old. Kind of like going to the house of an older person, you have that weird old people smell, and things seem dark and dusty, even when you have all the lights on and the curtains open. That’s what this Fry’s felt like.
Other than that, the store is just ok, it’s stocked with plenty of things that you might be looking for, it’s hard to say if the prices are any good, hopefully you’ll just do your due diligence and search online first. Didn’t get bothered by any sales people while I was there so I would consider that a plus.

I won’t be coming here again. Excited to check out Frys for the first time, my boyfriend and I came strolling in this afternoon to a warehouse that smelled with dust, empty shelves, and overpriced goods. At first we were thinking that this place would be cheaper than best buy, it’s not.
Prices here are high, though they do offer some nostalgic items (for a high price) the otherwise selection is much less established than say a target electronic section. The prices for DVDs and games are the same if not higher than other retailers. The prices of TVS are much higher than best buy and other competitors.
The ambiance, dead, lifeless, we were approached by only one woman in the DVDS section who asked if we needed help, other than that we were walking by tobs of staff members that were not interested in greeting us. There were full carts of unattended go backs everywhere. Empty shelves everywhere.
Needless to say, I was completely disappointed with my visit to Frys electronics and I will not be coming back.

Went to shop the car audio section. I can’t believe how ignorant their sales people are. I ask the gentleman how much would it cost to put an amp and subwoofer in my vehicle he says $ 120. I asked him so that’s for the amp subwoofer and installation he says no that’s just labor. How stupid do you have to be to get a job at Frys? My advice to you is if you want to car stereo system installed there are plenty of other places to go they have people that actually know what they’re talking about. Do not go here for a car stereo system shop around before you make your decision.