Gamestop

In their defense I got there late.
Went tonight to pick up battlefront. Got sent away. After calling a few times no one picked up. Same thing happened during the fallout midnight launch. I travel a little further to this gamestop because the closer one has terrible customer service. Now this one is not any better. I’m going to go buy my games from bestbuy from now on. At lease I get better discount from them. Oh well …

Great experience. Had an employee named Chase help me out. I spent many years working in customer service and the hospitality industry. He really set the standards for how a person should be towards customers and guests. Knowledgeable, friendly, patient, spoke clearly, and made coming there a great visit.

The people are friendly! My kids love going in here! Kid friendliest store! I hope it doesn’t have a high turn over.

Big ups to Ryan, I came in for a game and they didn’t have it. He did everything he can to find it for me, he checked local stores, offered to call for me, checked online. Great guy, even though they didn’t have my game, he took great care of me.

Was suckered into buying membership. Dude said 8 $ per game to buy back brought a few games in, stood in line 20 mins only one person ahead of me and offered 3 $ for 120 $ worth of games we bought at game stop. Lost my place inline after this so decided not to buy my daughter her game because i already waited 20 mins with one person infront of me now theres 4? X20 mins= no thanks!

In their defense.. . it’s a TINY location.. . and when you walk in, there’s a loud booming voice that yells at you (with poor pronunciation included) about how they have 24 hour surveillance and you probably shouldn’t steal their stuff.. .
The PS3 games were oddly placed throughout the store.. . the XBOX 360 and XBOX ONE games weren’t next to each other; which doesn’t make sense.. . and the «previously owned» games are mixed all through-​out the «new» games– which makes it hard to sift through.. .
Perhaps just some re-​organization?

Came here to grab an extra controller for my little brother so we all can play Diablo iii. There was a female employee that was extremely helpful and recommended me a red chrome controller! Props to whoever hired her.

Love this place. Everytime you trade in anything game related you get 30% toward your next purchase:) I got the beat deal in my ps4 and never had anything but the best service.

Customer service, check. Always helpful. Funny. Sometimes, can have their bad days. But I hate coming in and having the announcement go off. –_​– It’s a gamer’s environment inside. You get the comfortable feel to it. Any questions, they’re always answering with the best knowledge with respectable attitude. I love it.

Alright selection of games, Good location. Nice staff

This location is fairly decent. When you walk in there’s an automated greeting that plays over the speakers, which I feel is pretty unnecessary. I think the old fashion, «Hi, How’s it going?» is enough.
The workers are very friendly and helpful, and the selection is decent. If they don’t have a game you want feel free to ask them which one of the nearest gamestop would have it.
Overall, it is a good, small, local store you can quickly run into to fulfill your gaming needs.

It felt more like a conversation with good friends than a «business transaction,» which made it a great experience.
I felt very well treated and respected.
Had a great conversation about upcoming games, release dates, and trade in offers.
Also based on what I traded in and purchased the associates had some great recommendations about other games I might enjoy playing.
I said it before I’ll say it again because it’s true and how it should be:
The whole process felt more like a conversation with good friends than a «business transaction,» which made it a great experience.

The guys here are super nice and know their stuff.
I recently purchased a 320GB PS3, and having been out of the gaming world for quite some time, I needed the lowdown. I asked, «So, what’s the difference between a 160GB and a 320GB PS3?» The guys just started firing off EVERYTHING I needed to know and told me all of the specifications. This included how many movies, music, and game data that I would be able to store. I felt really secure that my choice to opt for the 320GB was the right one. He also told me about the supercharged PS3s that they get in sometimes (with 500GB hard drives put in), which was a nice tidbit, although I’m not a fan of refurbished electronics. But it was still good to know!
Ended up cutting out of there with my early, early Christmas present to myself (320GB PS3) as well as slamming down $ 10 to preorder two games coming out later this year.
I LOVE that it only costs $ 5/​game to preorder — and that goes towards the full price of the game when you come to pick it up! Lovely!

Clean new location that had a lot of collector boxes I was looking for. Good selection if games and thy said hello as I entered, no breathing down my neck as I was looking around too.

As a female customer, as far as Game Stop is typically concerned, I’m not worth asking if I need any help until I ask for it. This has largely been my experience at all Game Stops, unless there is a female associate in the store.
There were two female associates in this Game Stop (just before closing on a Saturday night), and one of them asked me if I needed help *as soon as I walked in the door*. She was incredibly friendly and happy to help me find what I needed both on the shelf and in the computer, and the other employee behind the counter helped me as well.
When I commented to them about how happy I was to be helped and that it was cool to finally be in a Game Stop with female employees and told them of my experiences at the other stores, neither were surprised, and both could empathize with me. In fact, one associate told me that when she went to apply at one of the other stores, they told her they «already had a female employee». As if there was some sort of limit or quota.

Incompetent idiots. I went in with my brothers wanting to buy some karaōke games for the wii. We had a couple questions about the system comparability with the games so we asked one of the 16 year olds. He told us he would look it up in the computer so we waited patiently for his return. We waited for a while so I decided to check on the status well I found out to my displeasure that he did not find out the answer because he was busy eating at the cashier station and talking to the other 16year old workers. We left immediately. I will never go back there again. I guess there is a reason why there as only one other customer there besides us.