Gilian’s Watch & Jewelry Service

This place ROCKS! Easy to find, located in an itsy bitsy little strip mall with front row parking. Friendly, super fast ‘get it done while you wait’ service and the prices are terrific. I called several places to replace the battery on my Michael Kors watches and everybody wanted anywhere from $ 30-​$ 45 along with up to 40 minutes to get my watches back!
These guys charged me $ 10 per watch and had them done in about 10 minutes. Parking was easy, the gentleman up front chatted with me about my dog and was beyond jolly. Yep, JOLLY! Nothing like winning over a new customer with great prices, conversation and fast service. This IS my new watch repair place. It really is the best place in Sacramento to give your business to if you have any watch issues you need fixed.

This place is the best. No charge for a lose screw. I will be back for my service! will tell all my friends!

Usually I give 5 stars because I found the business hilarious and fun, but this gets 5 stars because they are no-​nonsense and know exactly what they’re doing. The first time I came here I brought in this really old Seiko watch I bought at an antique fair. I just wanted to see if it could be repaired because I had already replaced the battery and it didn’t work. I took it in and was told that I could throw a lot of money into trying to repair it, but there was no guarantee that it’d work. I was kind of offended that he just blew it off like that, but later respected that he just told me straight up.
I thought I’d give them another shot with one of my watches. Today I went to get a watch sized and it took maybe all about 5 minutes and was $ 10.00. Great place. Will definitely go back to check out his basket of watches he’s selling for $ 15 or $ 20.

Stopped in to get a new watch battery. The gentleman changed it quickly, tuned up the watch and only charged $ 10. Great customer service ;)

This is the best Rolex Repair shop in this area. My Rolex Day-​date President crown came off. Brought it here and Mr Gillian fixed it for a very fair price. He is a very friendly person and won’t take advantage of anybody. I have brought my Omega Seamasters here for adjustment and he did them both for free. I brought my Movado for battery replacement and didn’t charge me anything. Who does that nowadays? He is very knowledgeable on Rolex watches and all the expensive Swiss watches. I have a Breitling that probably needs service soon so I will surely bring it to this shop. I’m a customer for life. Mr Gillian, thanks for being nice and honest person. I will value your friendship forever. Keep up the good work.

The owner was knowledgeable gave me great prices and didn’t try to oversell me on watch repairs or watch bands! I will definitely come back here to get my watches repaired

Came in for a battery replacement. Was in and out of the shop within minutes and although my purchase was small, was not made to feel any less of a customer. Brief chat and a battery for under $ 10…not bad!

My husband’s Rolex stopped working. We stopped by Gilian’s Sacramento Watch Service and had a wonderful experience. Mr. Vartan Gilian was working on a timepiece, but immediately stopped and warmly greeted us. He examined the Rolex. Five minutes later, he returned the working Rolex to my husband who asked, «How much do I owe you?» Mr. Gilian said absolutely nothing. He explained a tiny pin had broken stopping the mechanism from working. When the stem was out, the pin’s function merely prevented the second hand from moving. Mr. Gilian suggested replacing the pin in the future when the Rolex needed cleaning.
How could we not trust a true craftsman who expertly fixed a Rolex in less than five minutes, and a man who wouldn’t take money for his valuable time. We’ll be bringing our watches for service to Mr. Gilian from now on.

The owner of this shop spent 25 minutes with me on a simple $ 25 job. Great individual care to my needs. He was very helpful!

My Rolex stopped on me after 13 years and I knew it would be expensive to fix. I went to Grebitus & Sons and they told me since I have an after market bezel that they are unable to look at my watch and if they send it to Rolex that they wouldn’t put my bezel back on. I stopped by Gilian’s Watch & Jewelry Service on my way home from work and the nice gentleman took my watch to his work station and in two minutes gave me my watch and told me one of my wheels was stuck, all fixed now. I asked how much I owed him and he said, no charge! Who does this? Needless to say I have a piece of jewelry that needs repaired and I will give Gilian’s my return business! This establishment is a true gem!

I came here about two years ago with a vintage Seamaster. It was really important to me to find someone to handle my watch with care because of its history. I came in to ask if they even could do the particular repair (complete movement replacement) and if they could replace the crystal, etc. not only did Gil say I didn’t need to replace the crystal, he polished it for me right there on the spot without my even agreeing to have service done. I left my watch with him that day and picked it up a week later and still wear it everyday. It was a pricey service, but it was fair for the amount of labor that went into it. I also appreciated the genuine Omega crown he could offer to replace the non-​Omega crown that had found its way to my watch.

Quick, courteous and inexpensive watch battery replacement and open on Saturday to boot! No more going to overpriced mall jewelers for this gal. :-)

Nobody’s better. or more reasonable and fair… price wise.
Giliand.John and all will bend over backwards to make you happy.
And the work is 1^st class professional!
Stan A
Sacramento

The best! I bought a watch from a 3^rd party and brought it to Gilian’s to check its authenticity. The staff was very friendly and courteous and the main watch maker guy is a pro at rolexes. I would not hesitate to bring any of my watches to Gilian’s to get serviced.

Finally got around to replacing my watch battery and found Gilian’s through Unilocal.The man there was nice and knew exactly what to do. I perused through some of the magazines in the waiting area while waiting and the battery was replaced before I could finish a full article! At only $ 10, it was a fast and good job.
I noticed a «battery replacement program» for only $ 25, which I assume covers multiple replacements over a long period of time. Maybe I will consider that now knowing what a great place this is!

Stopped in to have a watch band repaired. Gentleman behind the counter fixed it with my own parts free of charge and earned a return customer when I need a real fix!

I came about this place entirely by mistake and I am so glad I walked in. I don’t get to that side of town very often, but had some issues with my Tag-​Heuer watch and had no idea where to go. I refuse to take my expensive watch just any where to let some kid start tearing into it. John greeted me and addressed my issues. I really liked the no nonsense approach to my needs… but more importantly for me… he IMMEDIATELY started working on my watch.
He listened to me and understood how hard it would be for me to get back out there to pick something up. To top it all… THEY WERE VERY BUSY! As I waited for my watch, I could see why they had many customers. This is a place that will continue to thrive because of how they treat their clients! My watch was repaired and back on my wrist in no time. The cost was nominal for the service I received… I would have gladly paid more. So I thought this Unilocal review was deserved. John is an asset that any company would be lucky to have. I saw some unique watches there for sale that I will defiantly keep in mind for my next purchase, because as far as I am concerned there is no other place I will go!

Fiancé and I walked in because my fiancé had trouble pushing the back of my watch back on after changing the battery. Vartan helped us put the back on correctly and then he didn’t even charge us a dime. What a great man!

My boyfriend and I both got watches for each other a couple years back for our birthday/​Christmas presents and they both happened to run out of battery recently. My boyfriend’s father recommended Gilian’s Watch Repair based off a suggestion from their former jeweler.
My boyfriend and I visited the store on a weekday around noon and there were a couple of people in the shop. We didn’t mind waiting for a few minutes though, we took this time to look at display cases of watches and the several clocks on the wall. When the man working there had finished helping the previous customer, he greeted us and asked how he could help us. We explained that we just needed two watch batteries replaced and he took them and immediately began working. Within minutes, we had both of our watches ticking again– he even set the time and date for us (not a big deal, but a nice gesture).
Battery replacement is $ 10 even. The whole transaction was very easy and I’ll be back if I ever need any other watch/​clock work done.
Notes:
–They share a parking lot with a couple other businesses.

This is the place you take your Rolex for service or repairs. I won’t bore you with the trauma and expense I have endured in past years with fancy places on the web that you had better not send your watch to.
I brought my broken and stopped watch to Mr. Gilian YESTERDAY, and I am wearing it TODAY, while it functions perfectly again. The price was a fraction of what I was expecting.
I’m now a lifelong customer, and would think nothing of flying in, if I lived a few states away.