House of Fashion Bridal Salon

I wish there was a no star choice!!!
TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE ATTITUDE of the lady who helped us try on dresses.
(I do not know her name she had a thick accent)
This lady who helped my friend try on dresses
was seriously displeased when she tried on her third dress… that she had not found the dress yet.
She literally had a scoul on her face the entire time. we all felt so uncomfortable.
My friend was saying” Nice dress but its not my style“
and the lady was like «oh well I will change that and alliterate and fix that» expecting her to keep the dress she did not like.
…she literally said that to every dress… she just wanted to remake each dress and not help find one that the fiancé actually liked.
WE had a budget of 2,000 for the dress and she secretly put my friend in a 4,000 dress!!!
My friend liked it… but we could never afford that and the lady did that on purpose just to up sale!
…this place literally is about the money they want you to walk in and exect you to buy the second dress you try on.
We even left before our appointment was up-​that bad.
Really ruined a beautiful experience… DO NOT WASTE YOUR TIME HERE.

Seriously the worst experience ever. Please read.
The phone call with them sounded promising, they said they had a large array of dresses under $ 800, and they had the specific dress I wanted to try on.
We go in and wait… And wait. They took 35 mins after my appointment time to get me in. Then they make my party sit in the lobby because they were too busy.
The lady took me around trying to find me the dress I wanted to try on. She made me search though all the dresses myself and said snarky comments like «oh this one! Wait that’s way out of your budget» and «here’s one, wait that won’t fit». I’m a size 10 – 12 and I just found her super unprofessional and rude.
She was like «oh yeah now I remember selling that dress». Which was the only reason I went in since the price was right.
The place was dated and crammed, the employees were also dated and had no manners.
Since I couldn’t find one dress under about $ 1200, she practically showed me the door and I was angry and on the verge of tears.

I had the pleasure of working with Dawn!
Please read…
Dawn was very very kind, down to earth, amazing at picking out dresses that she thought I would love. I worked with her to purchase my wedding dress! She is such a hard worker, and loves what she does. She goes above and beyond to pick out dresses, hair pieces, and other accessories! She is such a caring person! I loved picking out my dress with her! Well actually, we picked out 10 dresses that we’re all amazing. But nothing stuck out in my mind. As I was trying on the last dress she said let me run to the back I think I have one more in mind for you… She came back and I tried on the dress, it was the one!!! It was perfect, my mother in law, mother, sister in law and sister were all in tears because the dress was so beautiful. Dawn is amazing at what she does and truly cares about her clients and finding the perfect dress. I can’t wait to see her again for my fitting! What a wonder experience I won’t forget!!!
THANK YOU DAWN!

My best friend is getting married, yay! After a day of running around different shops in Sacramento we decided to add House of Fashion to our list. After reading some of the reviews, I was a bit worried that my friend would have a bad experience, especially since this was the first day she was trying on dresses. Carol and her assistant helped my friend select a few dresses. To be honest, when we first arrived it was a little awkward and Carol didn’t seem too friendly. Compared to the other shops that we had been to earlier that day, it wasn’t as welcoming.
We walked upstairs and Carol pulled dresses based on my friends preferences. It took awhile, but suddenly the mood changed and Carol seemed to be in a better mood, which made the bride to be and the rest of us feel more comfortable. This woman knows her stuff! I love how she pulled a dress that my friend didn’t think to ever try on and she loved it. I’m a big girl and I don’t cry, but yes, some happy tears were shed.
Even though bridal sizes run on a completely different scale and can vary from designer, it can be a bit discouraging when you arrive somewhere and they only have unrealistic sizes that don’t fit the average woman. As a bridesmaid (MOH to be exact) who is far from a size 2, I was happy to find that the sample bridesmaid dresses came in much larger sizes so I was able to try some on and model a few dresses for the bride.
We didn’t make an appointment and walked in, but I would HIGHLY recommend making one if you want to have a more enjoyable experience.

The associate brought me hardly any dresses and out of those dresses maybe 2 fit the description of what I was looking for. They are a huge store, I definitely expected much more selection. A lot of the dresses shown seemed outdated as well. I went to search with her and as I was heading to an aisle she rudely informed me that there was no need to go there because all of those dresses were out of my price range. I decided to try a few different styles to see if I might like some better and because they had such a low selection. I tried on a ball gown style dress and thought it was very pretty but not what I was looking for, which is what I said when I was showing it to my bridesmaids and to the associate. I went back in the dressing room and the associate and assistant were standing right outside of the room which is only separated by a curtain so you can hear each other very well. The associate loudly said to the assistant that she didn’t understand why I wouldn’t get the ball gown, it was beautiful. I was surprised that an associate would act so openly rude in front of customers. She definitely took the cake on worst customer service from all the bridal stores I’ve been to and I went to over 15. Would not recommend this store, it’s a waste of time and not worth the service.

No, no, no. Just don’t bother with this place. I made the mistake of not doing my research before shopping for my wedding dress here. I found a dress that I loved, in my price range, and thank goodness I went so early.
I bought my dress a year and a half before my wedding, was told it would be about 7 months to recieve. It didn’t show up until 3 months before my wedding! It took over a year to get my dress in! When they asked if I wanted to get my alterations done with them, I practically screamed no to them and ran out! I did not want to give them anymore reasons to mess up my dress or keep it for longer. This place is a huge scam and should be shut down. The people here are not friendly and they made my appointment super awkward and uncomfortable.
Just don’t bother, the initial process of getting my dress was okay, but they are a nightmare after you pay, trying to get you for every cost they can.

Just had my final fitting! This place has been great, from the day I tried dresses on to the day I picked my dress up and everything in between. My experience has been 5 stars through it all. Thanks ladies!

I bought my wedding dress 22 years ago and brought my daughter, mom, and sister to try on dresses. Mina was Awesome and we had an amazing visit and she brought several dresses that she thought we would like and those that we specifically wanted to see. I was so impressed! We will be back to purchase!

House of Fashion was GREAT up until I needed to pick up my dress. I purchased a discontinued style. the last one left. It had flowers on it that I was promised would be pressed to look beautiful. I HATED the flowers at first and only agreed after they pressed and showed me what it would look like when it was ready for the wedding.
I picked up my dress two days before my wedding on 06÷18÷15 and it looked HORRIBLE. The flowers were flat and stringy. They didn’t trim the loose ends or press them to be poofy. The woman doing the alterations said that there would be three bustles and there was only one. They still charge you for three, by the way so beware of this ahead of time. No one explained this to me and I was told I was «wrong» when I confronted the woman who did the alterations. I even pointed out that she wrote down three on the form that she had filled out for me (which they presented to me at pickup and had to look at themselves).
I was in tears looking at my dress and they didn’t offer to fix it at all. I had to tell them to fix it. force it. They kept telling me they were going to fix it and brought it back twice with very minor changes. They’d fix a small spot or add the bustles and present it again instead of addressing all of my concerns. They avoided me in the store (except for one wonderful woman that helped me during try-​ons earlier in the week). The woman (I believe the daughter of the owners or someone high ranking) kept saying how she wanted me to be happy and showing me the paper showing how much bustles cost, but never ONCE apologized.
Finally, an alterations assistant (long bleach-​blonde hair), came to my rescue. She walked out and knew exactly what I was talking about and seemed surprised no one else just fixed it. She took the dress back with another woman (the actual person in charge of alterations was now nowhere to be seen), and these two lovely ladies fixed everything exactly how I wanted it. These two (the second lady had long brown hair) were so nice and patient with me and walked me to the car when they were done. The blonde girl was the ONLY girl that apologized.
I’d never refer anyone here after this. It was heartbreaking to look forward to something so personal and get there to see that they didn’t take the care they promised with it.
*as a side note, my matron of honor’s dress was also ordered here and had a smudge on it that I had to ask them to remove and was altered weird. My other bridesmaid didn’t get her dress altered appropriately either.
I’d stay clear of in-​house alterations if you do decide to buy here. Go elsewhere.

Amara is Amazing!
My Mom was getting remarried and was very confident about what style she wanted. We walked in the door and were super lucky to be helped by Amara.
She took her time in understanding my Mom’s preferences and then put her in a room with a few dresses.
Amara was patient and fun as we reviewed the dresses. Then she started bringing in dresses that I thought my Mom would never choose. There was one that was breathtaking but really, the exact opposite of what my Mom wanted. At Amara’s encouragement my Mom tried it on and promptly and fell in love with the dress. She looked stunning! And, the best part? The dress was marked down and was less than ¹⁄₃ of the cost of the other dresses!
**Update**
My Mom and I went back again, 5 years later to look for dresses for my Brother’s wedding and Amara worked her magic again! We couldn’t believe she remembered us and our preferences!
She found a great dress for me for only $ 50! It fit perfect off the rack!
She also found a wonderful dress for my Mom, on sale, of course!

DO NOT SHOP HERE!
Worst experience of my whole wedding! I should have listened to my two other friends that told me not to go here, but I thought maybe it would be different… It wasn’t. After I arrived for my appointment the associate was super rude and glared at the two flower girls we had brought for the appt, one of which was my soon to be step daughter, so it was important that she be there! After the appt and excellent behavior from the girls the associate told me she thought this was going to be a nightmare and that she hadn’t been looking forward to my appt because I was bringing kids… awesome thanks. I buy the dress thinking I’m getting a good deal because its a discontinued dress and I was told that the alterations were added into my bill. So I drive down a month later for my fitting and after they’ve pinned and taken the dress away I am informed that I now owe $ 350 for alterations. I showed her the receipt where the $ 300 for alterations is written, and they told me that was just a quote and that I never paid for it; Which is odd considering both the other adult women I brought with me remembered her telling me the price I paid was for EVERYTHING! So stuck, I paid $ 350 more, keep in mind the owner of the store was standing behind the counter while I was almost in tears telling them no I was told I already paid for this!!! Couldn’t be bothered to look up at me, offer an apology, try to explain anything, nothing, couldn’t care less. Then when I drove the 2 hours it takes me to get to sacramento for the third time for what I was told was my final dress fitting, I almost died. The associate unzipped the bag and pulled my dress out… it was held together by safety pins!!! NOT DONE AT ALL! They tried to have excuses about how they didn’t want to sew anything until they knew I liked it??? I already had a fitting! So another 2 hour trip to get down there and they can’t be bothered to greet me or get me in at the time I made and appointment! I sat for almost 15 minutes waiting for them to be ready. despite the fact that no one else was in the store! My bustle has grey clips on it, even though my dress is ivory lace, and you can totally see the clips through the lace! You can also see along the bottom of the dress all the seams where it was shortened even though I was promised I’d never be able to tell! Save yourself the stress and go somewhere else!

Wish I could give no stars! I really wish I could. This place is so nice but very very horrible. I came here today excited and upbeat and ready to find a dress… My experience here was horrifying! I seriously was there 15 minutes and left! They were not friendly at all. I explained what I wanted and I got something completely I got all lace dresses when I said nothing about lace so then I upped my budget to 1700 and still the dresses were so horrible. They were more concerned about the girl next to me with a 3000 dollar budget and the dresses they pulled for her were disgusting lol I would never step foot back in here. If your looking for upbeat nice people go see Annie at miosa!

This review is specifically for the ALTERATIONS department.
I had brought in an outside Maggie Sottero dress for alterations. (They unfortunately did not have this specific dress at HoF when I went shopping.) Now, anyone who’s shopped for a wedding dress knows that the alterations costs can be extremely high and I had figured my alterations would probably cost somewhere in the ballpark of $ 250 – 400. With that in mind, I figured it would be best to go to a place with experienced seamstresses than go cheap on a dress I had already spent about $ 1k on. So if you’re looking for a super cheap seamstress/​alterations department, you should probably look elsewhere. However, if you’re willing to make the investment and get it done right, read on…
I made an appointment to have my dress altered here and worked with one of the head seamstresses, Maggie. The woman who helped me into the room from the front desk (who I’m embarrassed to say I have forgotten her name), was amazingly helpful and friendly. She was with me through all of my appointments and made sure that my needs/​concerns were being discussed and addressed even if the seamstress didn’t necessarily think I needed to have something done.
Maggie did an amazing job. I had the hem brought up and pressed, a very secure bustle put in and a belt sewn in. Because my dress was a corset, I didn’t need to have the bust or sides of the dress taken in (**hot tip for brides to be: corsets can really cut down on alterations later!!). She did a phenomenal job and when I came back for my second fitting, everything fit like a glove. She made sure to adjust the hem at the second fitting and to make any adjustments to the bustle as needed so that the layers fell perfectly. The bustle was pricey because I had quite a few put in (10 total for a multilayer dress), but it was extremely secure and beautifully layed out. Even the coordinator at the wedding venue who helped bustle my dress was extremely impressed by the bustle job and I can only imagine how many dresses she’s seen!
The customer service was also great. Everything was ready when promised and my dress was all ready to go a couple of days before the wedding. They had it hung and «stuffed» to maintain its shape and I couldn’t have been more pleased.
I really can’t say anything more about their alternations department. You can really trust them to do an amazing job.

I went in on a Wednesday afternoon and worked with Dawn. She was great! I was able to get the dress of my dreams and stay in my budget. I am so happy! Thanks Dawn!

This was not the first store I whent to but this was the best by far! First off the selection was amazing, I must have tried on 30 or so dresses and I never felt rushed. The lady’s we worked with were so knowledgeable and nice. We even miss took one of them for the owner because she really seemed to care about each and every client. She even said they could keep open late if we needed more time. All in all I could not have asked for a better place to get a dress the staff made me fell special and beautiful. She took what I wanted into consideration with every dress she picked out and steered me in the direction of the dress that would look the best on me. All I can say is go here to get your dress and you won’t regret it.

I’m extremely surprised how low of a rating this business has because my experience was amazing. My group of friends came here after visiting Miosa (terrible experience by the way) without an appointment but Amara and her assistant Elisa took us in for a bridal appointment. Our unscheduled visit ended up going over about ten minutes after closing because we were having so much fun.
Amara pulled out dresses to the bride’s requests allowing her to see what she looked like in her bridal vision. When that didn’t work out she brought out dresses that would suit her body/​skin type based off what I can imagine as years of experience. She was extremely patient with everyone’s opinions and requests in regards to what we wanted to see the bride in – but was very quick to let us know that that type of dress wouldn’t flatter our bride (in such a way that no one was insulted).
This business is larger (more fitting rooms, etc.) than Miosa and has a much bigger bridal selection. We didn’t feel pressured to buy right away and really thought this was what a true bridal experience should be.
When we left it felt like we were refreshed people, and yes, we will come back to make the final purchase as well as shop for bridesmaids dresses.
+1 brownie points for having parking in the back for customers!
P. S. funny how you notice a bunch of 1 star reviews from « Unilocalers» with very little reviews/​friends telling people to go to Miosa. Here’s a tip for non or new Unilocalers, take reviews from experienced Unilocalers as more serious – it’s not a tell all sign their reviews are real and better but it’s a great indicator.

All I can say is WOW! Today I went to two different bridal stores moisa and here and wow night and day. My group was highly neglected at moisa and I will never go back. Here I felt amazing! Amara and her assistant Elisa are incredible they help the bride in and out of every dresses listened to all the brides concerns and tried to accommodate all her needs! I can’t stop raving about the experience even if we couldn’t find the dream dress in there huge and I mean huge selection I would go back! Your making a huge mistake going anywhere else!

If I could give them no stars, I would. I started my day off at Miosa Bridal (best experience of any place I’ve gone wedding dress shopping!!!) and ended up finding my dress. We didn’t want to cancel the appt last minute for house of fashion so we decided to spend time there looking for bridesmaids dresses, shoes and accessories.
First, we walked in and stood at the front, a women was standing there, didn’t even acknowledge us after looking right at us before my maid of honor finally said «we have an appt.» then the woman said «let me get someone to help you» (she wasn’t busy, she was just standing there). Another woman comes out who happens to be pretty helpful. She walks us into the bridesmaid dress area and we start to browse. A few moments later, the unhelpful woman comes in to introduce herself, totally different attitude and says she is my consultant. I fill her in about how I found my dress so we would like to look just at bridesmaid dresses, her first reaction? «Well did you already buy the dress then?» With a very disgusted look. I hadn’t, but I knew it was the one. She leaves us alone then comes back saying she set up a room for me to try on dresses… What? After I told her I didn’t want too?
We go upstairs because she wouldn’t leave me alone and we weren’t trying to be rude, she didn’t even ask what style I liked. None of the dresses she pulled were anything I ever would have chosen and I told her, I really didn’t like any of them. She said «just try it on for me, just try it, just try it etc.» Finally I found one that was decent, tried it on and it was awful! Hated it, then she proceeds to say «no pressure.» Wtf? You basically FORCED me to try on a dress that I hated even after I told you 3 times I had found my dress.
As I’m walking out of the dressing room, there are 8 people standing there staring at me and the consultant is bringing dresses into my fitting room for another appt before I even walk fully out, then she says «thanks for coming.» We got kicked out before we were even finished! We were so confused/​shocked that we walked out without speaking to any of the other employees who were trying to speak to us. The worst part, I found my bridesmaid dress there and would have purchased that day, and I haven’t been able to find it anywhere else, but I refuse to spend my money somewhere like that, regardless of how perfect the dress was.
Stay away from this place!

This review is specifically for MARTHA.
I originally went in for the Black Friday (& Saturday) sale for the 75% off dresses — well those dresses weren’t that great. The venue was nice, clean & quiet, but we were also one of the first few groups inside.
I showed Martha what I’ve been looking for, what I like, but told her I was open to anything for my short & petite stature. She was amazing, patient, and spot on. She chose dresses that were extremely close to what I «pinned» on my Pinterest. She showed me a different range of what my price range could get me, but since this was my first time trying on a dress I wasn’t glued to anything.
Martha explored what I liked, picked out my the dresses I «pinned» but what was sweet of her was that she brought out a dress to please my mom (who has a completely different style than me) just to make her happy — I put on that dress my mom started happy crying. BUT even though she did that, she also pushed that this was «too much dress» for me and that I want to feel comfortable in what I wear.
She did a great job keeping my family happy, where we ALL have different tastes. Martha picked the PERFECT dress for me. At first on the hanger, I thought «mehhhh» I’ll try it… and WOW! I LOVED IT! and it was the one.
Since she didn’t have an appointment after mine’s she actually spent a LOT of time with my group and didn’t rush us at all. We ended up also looking at bridesmaid dresses too! I told Martha that my girls are choosing their own dresses but helped solidify how to do the «ombré» approach that I wanted. Martha was very involved and best of all PATIENT. I’m not a girly girl so dresses and such isn’t really my thing, so she worked really well with my bridesmaids that came on what I wanted them to do. She didn’t pressure them to purchase anything, she even suggested to them pick the colors there and just take that step for now.
Overall, MARTHA made my experience a great one despite the other reviews. I’m easy to please, but Martha herself really made my time there worth it. If you decided to give this place a shot, I HIGHLY recommend Martha! She’s such a wonderful lady :) THANK YOU!!!

I had mixed emotions coming here, as I had people tell me they had amazing experience here, and some just the complete and total opposite. So since I had gotten engaged in October. Sometime in November my mom and I decided to have a girls day and go look at dresses, have lunch and then just do some real shopping. House of Fashion was on our first stop, and let me say… from the moment we walked in we were greeted with the friendly staff, Mahine who was my consultant met me after I waited maybe a minute or two.
She asked me what I was looking for, and silly me, forgot the pics i had of the dress styles that I loved, I let her know i was looking for a «trumpet» or mermaid style.
She pulled about 5 dresses. I told her I didn’t know what my budget was yet, because well, I just had gotten engaged, we had no date set, and I was there to just have FUN!
She said perfect, takes the pressure off and allows you to enjoy this as opposed to have the intent of needing to find a dress today!
Dress #1:
I liked the cut and style, and my mother fell in love with it, but it was just TOO MUCH BLING for me… my mother though… she is the QUEEN of BLING. I love bling in all, but I prefer it to be touches of bling.
Dress #2:
This one was okay… the fit was fantastic… but it was lace and come to find out, lace in a wedding gown is NOT FOR ME.
Dress #3:
I step into the gown… as I pulled it up and looked down, I got a chill up my back and I looked up at myself in the mirror as the lady was fastening the dress, and tears just flowed out… she FOUND THE DRESS! She shouted out…
I came out the fitting room and Mahine grabbed this rhinestone encrusted belt since the dress was very very simple, then she grabbed a veil with rhinestone lined around the outer portion of the veil (matches the belt). That was the touch that sealed the deal. I HAD TO HAVE THIS DRESS, and I looked at the tag… I THOUGHT it read $ 1800 I thought… my fiancé is going to kill me…
then she says… this dress is only $ 800! I go $ 800?! I thought it was $ 1800!
Then she says to be sure, lets try on another dress or two, because sometimes you fall in love with more dresses, and realize something has that one touch the first one was missing.
Dress #4:
This dress almost identical to the one that was «the one» I glanced at that price tag it was $ 3500+ I thought «shit I am going to love this fucking dress, someone kill me right now»
Well I put it on, I stepped out and my mom goes, its not the same and Mahine says…“no no no! This is NOT going to work honey! This one is a nice dress, don’t get me wrong, but compared to the last dress on you… this one is ugly!“
We all started laughing.
It was truly an absolute wonderful time… and the fact that it was just my Mom and me, made it even more special… we shared the moment that ALL MOTHERS SHOULD SHARE WITH THEIR DAUGHTERS…
I got a call today that my dress has arrived, it’s only been 4 months (18 weeks and 4 days to be exact)
They told me it would take 6 – 8 months for it to arrive which I know is pretty standard. And although we still have no date set… the hard part is over.
I will update this once I have gone and tried on my dress with my shoes and everything is in order…(alterations which I don’t think I will need because the dress is corseted in the back so you just tie it tighter moohhha hahhhhhaaa)
But also the customer service…
Maybe with pics… glimpses of the dress here and glimpses there.
of course not the WHOLE thing NEVER that… I have to save that for my wedding day!