Jiffy Lube

These guys are so great. I didn’t even come here directly. I blew a radiator hose on the freeway on a 100 degree day. These guys helped me AFTER the Les Shwabb across the street WOULDN’T. The owner let me sit inside and cool down. And within minutes, and after a bottle of water, Ceasar grabbed some tools and walked across the street to assist. He cut the hose at the broken spot and there was enough to reconnect it, top off the fluid and send me down the road. I am so grateful. I would recommend this spot every day.

Love this place, oil change, belt replaced and valve cover gasket changed in a Jiffy. Can’t beat it. Fast and efficient. And Unilocal coupon!

I love theses people, I’m greeted as soon as I pull up. I ask a few questions about my car and he answered them with no hesitation. Opened the car door for me, walked me inside, offered me water and coffee. Told me it would be about 40 min. Felt like it was faster than that. I went back outside the workers are really funny and they all seem to get along and its just a great environment. They’re all smiling and working hard and you can tell their moral is high. At the end the guys showed me my car it was vacuumed windows cleaned. He checked with me to make sure my Oil was changed, and that the coolant was topped off. Walked me to my car door and closed it for me and I drove off. Also my change was .49 cent and instead of bothering to give me pennies he just gave me .50¢ back. :) that made me happy.

This is my go to spot for my oil changed. The service is prompt and friendly. It’s not the closets one to me but I prefer this location.

Was greeted when I pulled up, good customer service and quick oil change. Was a little disappointed that after I accidentally redeemed my 15% off for checking in while waiting for my car to be done & I couldn’t even use it because I had my brought my own oil. Well if I had known that before.
Otherwise, I was pleased with the services that came along with the oil change (such as vacuuming and checking the fluids and what not) & I will be coming back again in the future.

This place is great. Very efficient, customer service was great. They open the door for me when I got out of the car and also closed the door when I got in.
Would recommend them.

This place is awesome. I’ve always done my own tune ups but i stopped in one time and have kept coming back. They always greet me at my car and the customer service is amazing. I cannot say anything negative about this place at all. Everything is clean and well maintained and follow ups are so easy. Thanks to the entire team here!

This is the second time I’ve come to a Jiffy Lube and my money/​change has been stolen out of my car. I’ll update this post and let you all know what or what has not been done about the situation.

To tell you the truth I thought it will all be much better. the customer service was not the best. I had to wait a while before there was someone to help me. No customers before me, no line at all only 1 other car in the shop. With this rate I could have just did it at my house.
Next time I’m going somewhere else.

Very good customer service came here at a last minute time and got my oil changed quick and fast with no problems

Wow I didn’t know that jiffy lube detailed your car. I was going to get an oil change and then vacuum my car so it was already cleaned out and then I found out that they detailed it «as part of their signature service» and I was so stoked. I got my oil changed for $ 40 or so and it was a great experience. They check so much that most places don’t.

I came in for an oil Change and transmission flush. I was a bit hesitant about coming to this location because I live in Carmichael and usually go to the Marconi location. I was very satisfied with my service. The staff was nice and the head mechanic and manager (owner?) showed and explained to me what was going on with with my transmission flush. I knew my transmission fluid was very dirty and they showed me the machine when it was doing the flush and explained how the fluid is pumped to force out the old fluid and heavy contaminants in my transmission fluid.

I get that everyone has bad experiences sometimes, but I had a really great experience here a couple of weeks ago.
The manager (owner?) kept offering me discounts on stuff my poor, aging car needed. Discount on the more expensive oil for your high-​mileage car? Done. Gave me an honest recommendation on what to do about a recommended transmission flush. Gave me a better fuel filter and for a change, my air filter was pretty much spotless so he didn’t try to sell me a new one like places normally do.
And at the end of a long day, one of the mechanics discovered that one of my tires was so bald I was really lucky to be alive/​not have a dangerous blowout. (And that was after doing a free brake check so I could get a free tire rotation.)
So they ordered me tires at a good price and put them on the next day.
I also listened to the manager tell another woman he wouldn’t feel right taking her money for an oil change, because she didn’t need one — she had a different problem that they couldn’t necessarily fix.
Very minor quibble: When I came in for my tires the next day, it took a longggg time to put them on. Other than that, the service was pretty fast the day before.
This place is definitely a good place to get your oil changed and get routine maintenance done. And they will give you a discount if you’re a returning customer. So I’ll definitely be back with my raggedy car.

Ever since the manager Tony S. left, this place sucks. They jerry rigged a GM fuel injector onto my Ford and seriously screwed up my car. The Jiffy Lube on Capitol had to fix it for 3 days during a routine oil change and other maintenance when they found this lovely disaster.
Go see Raz and his staff over at Capitol Avenue or the one on Watt and Marconi.

Wow i cant believe this place got 5 stars. Must be employee reviews. Oil is leaking out the drain bolt which wasnt before. They took off my KandN air filter for some damn reason. And suddenly my clutch is feeling spongy immediately after i brought it here. I would NOT bring your vehicle here. Go to good year or the dealer to get your oil changed if you cant do it yourself.

Every time I come to a Jiffy Lube — their customer service is awesome!!! You get walked to the door, everything is explained to you and prices are fair. I would never expect this level of customer service at an oil change shop — this is why I continue to come here.
I highly recommend jiffy lube. The wait may be long — but it is always worth it.

I love this place, and they do a lot more than just changing your oil too. Twice now I have also gotten some fairly major repairs done here, changing a tensioner and a fuel pump. The staff are all very knowledgeable and will take the time to explain several different options to you for your car care, all with out pressure. Along the lines of «We recommend A for these reasons, but you also have options B and C etc.» They really go above and beyond with customer service and the quality of their work. I highly recommend this shop, especially Dave who has done quite a lot of very good work on my car. Thank you very much!
*** Also the waiting area is very clean and comfortable and they offer free bottled water and coffee too.

Service here is great! I think the price is very competitive with everyone else that’s out there. Sure, could do it myself (and have) but by the time you spend on it yourself, cost of filters, then you have to deal with disposing of the oil… might as well spend a little extra $$ and save yourself the headache.
They were offering a special the day I went in on fuel system cleaning. I would recommend this, as it definitely made a difference in my mpg.
Top off service is the icing on the cake!

This location has the best service. I have an older car (10yrs old) with over 200k miles in it. Although the high mileage package is a little steep, their Top Off service definitely makes its worth. I can go weekly, bi-​weekly, or monthly and they top off all fluids (windshield fluid, coolant, oil) complimentary! And since my older car naturally uses fluids quicker, I take advantage of it often.
Because of this, I only do my oil change 2−3x a year (they also give 50% every 3^rd service if you are in their rewards program) In addition to their Top Off policy, they also check my tires air pressure, clean windows, and vacuum the floor every time they service my car.
They are always frank and honest about my car’s condition, give helpful recommendations, but never high pressure. Quick, convenient, and if youre like me who doesn’t like dealing or knows little about cars, this is a place you can trust.

$ 43.00 for an oil change? Are you kidding me?
Ok, first off, I’ll admit I was pressed for time which was the only reason I stopped in here. I already knew «JL» charged high prices and I was prepared to pay around $ 30.00 for the service when I normally go to shops that charge $ 15.00 — 20.00. But $ 43.00? Are you kidding me?
I pulled in and was immediately greeted by a friendly tech who escorted me to the waiting room. He took great pains to point out the free
(stale) popcorn, (bitter) coffee, and bottled water. (I didn’t try the water) No where on the exterior of the building or the interior of the lobby were the prices posted. I thought this odd. I didn’t press it as i thought maybe it’s because everyone (except me) already knows their prices from saturation advertising.
I stood in line (in plain view) behind one customer who was being waited on by the counter clerk. The wait was about 10 minutes. After the clerk was done with that customer, he finally got around to telling me I didn’t have to wait in line, and he’d call me up when the tech got my car into the bay, and he has more info on the car. He pointed me to the chairs. I sat down and waited. And waited. And waited. (I’ll remind you I was only second in line and the other customer was done) After 30 more minutes I was finally summoned to the counter. After confirming my info, he attempted to sell me additional services, but I declined all but the basic oil and filter change. He gave me a piece of paper and asked me to initial and sign it, which also had no pricing on it. That’s right, no invoice, no estimate and no price quote.
Now I waited 30 more minutes for the service to be performed. When I was called back to the counter after being forced to watch white trash T.V. (Some Jerry Springer «relationship» crap), I finally saw a proper invoice and receipt.
I looked and read $ 43.00 simultaneously as the technician asked for the money. I said, «$ 43.00, are you kidding me?» I received a blank stare. I said, «$ 43.00 for an oil change and filter??» as I pulled a credit card out of my wallet. He looked at me and said, «Swipe your card right here…
At least they said thank you as the took me out the back to my waiting car, and showed me clean oil on the dipstick.
Did I mention they charge $ 43.00 for a simple oil change and don’t post their prices? Have I said are you kidding me yet?
I will never be in such a hurry again.