Kitchen Mart

We are new to the area and have had contractors in and out of our home for the last 6 months and I have to say no one tops Kitchen Mart.
They were able to complete a job that others said could not be done. The owner even came out to our home himself to assess the situation. They were on time, clean and considerate. They took extra steps to protect other parts of my kitchen as they grinded away at my granite countertop. Installed a fabulous Kohler sink and Artisan faucet. Home updating is expensive, but they work within your budget with quality product and service. They have a showroom which was important to me since I like to touch what I am going to install. Outstanding from start to finish!

Kitchen Mart was the best from start to finish. The crew who did the demolition and remodel of our kitchen were very professional and well mannered. Not only did they make sure cabinets etc. were protected during renovation – the clean up every day –event the last day – was amazing. Kitchen Mart personnel were always on time and we were able to contact them whenever we needed to and they were always helpful and courteous. We choose to replace our granite with quartz and we are thrilled with the results. I have the most beautiful kitchen ever. If you are redoing a bathroom or kitchen they should be the first company you call – they are fantastic!!!

Amazing work and service!!! Don’t use anyone else just because of price. You pay for what you get and you will get quality with kitchen mart. Ask for Carla.

My husband and I hired KitchenMart to remodel our kitchen. We had oak cabinets and crappy white tile counter tops. We could not be happier with the finished project!!!

We wasted our valuable time making an appointment with the «estimator.» She came to our house and proceeded to talk over us. When it came time to take measurements she acted as though she didn’t want to do any work. She wanted know if we could «afford» her company before she did an actual estimate. She said she didn’t need any «practice» doing estimates. Well she needs practice in sales. If she is a representation of Kitchenmart employees, I don’t want to do any business with them. Overall I felt she was rude and not interested in doing any work.

Great customer service and awesome craftsmanship. Thank you ! We love our kitchen now.

Kitchenmart did an excellent job of refacing my cabinets. My cabinets look great! Everyone at Kitchenmart was very kind and professional from the beginning to the end of the job. I appreciate how willing they were to come back as many times as needed until the job was done to my satisfaction. I am so glad I decided to have Kitchenmart reface my cabinets!

I have had work done by Kitchenmart in the past and have always loved their customer service as well as craftsmanship. I read some of the other reviews on here sometimes and really feel it is unfortunate that some of the disappointed customers say such things. IMO I feel they are trumping up the charges. There is no way to tell exactly when a job will be done. We are human. Things get misordered sometimes, mostly because customers change their mind about their original purchase (oh, it looked good in the showroom, so i ordered it and now don’t like it — CHANGE IT!) and then blame it on the company. If you want something done right, you go for quality, not quantity. Quality takes longer times when doing craftsmanship because things can change. The door you chose may not sit right so it has to be adjusted. The ceiling is not exactly plumb so they have to make accomodations to make it look even. THIS TAKES TIME PEOPLE! And Kitchenmart takes the time to actually do a great job. My hats off to Kitchenmart and their work as well as staff and «master craftsman». That’s right, you go ahead and call yourselves that despite what others may have to say. That is why we call you to make our dreams become a reality! Otherwise we’d do it ourselves. I’m glad that Kitchenmart is a local company that has been in business for years. Staff changes, people retire. You’re going to get newbies up and coming. Take a chill pill people, give it a chance and see what wonders Kitchenmart can make for you!

I am so confused after talking with Kitchen Mart today. Their website says that they do «free in home estimates for new cabinets or cabinet refacing» yet when I called today to set up an estimate I was told that we have to take one of our existing cabinet doors into their showroom (so that they can see if they have our doors in stock) and that they don’t send anyone out for estimates for small jobs like replacing cabinet doors. Way to misrepresent yourself Kitchen Mart.

Kitchen Mart redid our 23-​year-​old tile kitchen counters with Cambria quartz and we could not be more pleased. From start to finish we dealt with extremely professional and exceptionally friendly people who explained every step to us and did exactly what they said they would in timely fashion.

I just had work done on my kitchen — new countertop, refacing of cabinets, and installation of new cabinets. Everything went smoothly and everyone I dealt with — from the time I moseyed in and dealt with the receptionist to the installers and everyone inbetween — was professional and skilled. My one qualm is that I was told I wouldn’t need to empty the cabinets that were only going to be refaced, but then when the job foreman came in, he said I would have to because the sanding would cause a lot of stuff to settle on the contents. I had to quickly remove everything at the last minute. Aside from that, I had no other surprises. The kitchen looks great!

Just finished our mini remodel of our kitchen and we can’t say enough about how great the whole process went! Every detail was considered by their team and they made sure everything was perfect. John and Mike we’re amazing and made sure everything happened according to the timelines they set. We’d use them again in a heartbeat.

Here were the project goals — Create and entirely new kitchen design to resolve several issues in the current kitchen. Do it in exactly 30 days and stay within budget.
We carefully interviewed (4) different design firms in the requirements phase of the project, which assisted us to narrow it down to (2) vendors including Kitchen Mart Inc. By the time we had to choose it was clear that only Kitchen Mart could meet all of our objectives with the least risk of error.
If you have never attempted a project like this, you need to understand that many things can and will go differently than you plan. This is why you need to consider selecting a vendor that has the experience, depth and dedication of doing it right, or you risk ending up with a result you will not be happy with.
Kitchen Mart earned 5 stars on each and every phase of the project. Kathy Starrett, our designer LISTENS first, then uses her deep experience to show you designs to meet your objectives. Because she has the experience, she knows how to design to meet both your needs and the teams that will follow to build the kitchen.
Once you are set on a design, Kitchen Mart will assign you a Project Manager (PM) who then will coordinate all the teams required to handle your project. Our PM (Josh) was there so often, our dog tried to go home with him.
Each team that Josh brought in (Construction, Cabinets, Counter Tops, Tile, Appliance Hook ups) were all at the level of ‘Craftsman”. There is nothing more important that having people with their level of skills, creating your kitchen.
I asked for, and received approval to film the entire process, from start to finish.
I compressed that 4 week project into a 10 minute video originally to keep my wife aware of the work effort (she was out of country for the entire month). What you will see if you watch it, is how quality looks when sped up.
Kitchen Mart Inc hit every project goal, on time, on budget and when my wife returned home, the look on her face was worth the work.
See for yourself and tell me when you watch the before and after, that you did not say «Wow». Go ahead, try it…
I asked many of my friends before the start of the project and all of them who knew about Kitchen Mart has nothing but positive comments.
This eased many of my concerns.
But being there during the project every day, I saw for myself just how good they are.
If you are serious about quality and professionalism in your home, your choice is simple. It’s Kitchen Mart Inc.
Here are 2 links to my videos:
Link 1 is a short 3 minute summary video
Link 2 is the entire 1 month project condensed in 10 minutes.

About six years ago my husband and I hired KitchenMart Inc. to remodel portions of our house which was built in 1986.
They ripped out and replaced a bunch of fugly tile in the kitchen and bathrooms, replaced sinks, toilets, faucets, and refaced our cabinets and drawer fronts. The tile was discarded in favor of Corian, which, by the way, I like very much, even though I really wanted recycled glass instead.
After looking into it, recycled glass was, surprisingly, not cost effective for the amount of work we wanted to do, and we would have also had to use some other company for that work.
As far as KitchenMart’s scheduling goes, it was relatively painless. We had to wait a little while, but they took care of us quickly. Our job was completed on time.
The workers who installed everything were clean and professional. One of them was the grandson of the founder of KitchenMart, so I felt we were in good hands.
My dealings with the sales team at this company were wonderful. My questions were answered promptly and completely. I’m not sure why there are negative reviews here, unless some customers just need stuff to gripe about.
No construction job ever runs completely smoothly, and I don’t think people really grasp that, probably because they watch too many home and gardening shows on TV or something. I’ve done DIY and I’ve hired people to do things for me, and I have construction sales people in my family, so not only do I have firsthand experience as to how much things cost, how long it can take to get it done, and that sometimes shit just happens, but I also get to hear all the horror stories about unrealistic and absolutely CRAZY clients who have NO clue about how remodels really happen, and when they learn it’s a bit different than their own invented realities, they just lose it and blame the sales people, or blame the other company employees, or whoever. In short – people are flippin’ NUTS and it makes a person wonder how they can get out of bed and dress themselves each day.
As for KitchenMart, I wouldn’t hesitate to utilize their services again. Our experience with them was great.
Securing a good sales rep is helpful for getting a project off to a good start. We got lucky with ours. He was awesome and had really good suggestions for helping us shave off a few bucks here and there. He was personable, and a nice guy to be around.

The star is for customer service, otherwise I would have given none.
After researching for years I decided to have my kitchen/​bath cabinets refaced.
Today is July 10^th, my kitchen refacing began June 16^th. my kitchen is still not completely done.
I do not have the energy to write the novel describing the mistakes and poor workmanship, and trust me you do not have the time to read it.
The main issue was the one man crew sent to do my kitchen. Polite at first, but began complaining about lack of sleep and how it would affect the job he was doing on my kitchen. The employee apparently could not handle the size of the job and took it out on me. He was rude, and dismissive and his dislike for me was reflected in his work.
I called the project manager and told him this employee was not allowed back in our home. KitchenMart project and shop managers came and inspected the work that was done by the employee and a lot of it had to be redone. Pieces peeling away from cabinets days after install, damaged doors and doors installed incorrectly. My microwave was not put back properly. it was screwed into a shelf with ONE screw. now my shelf is giving way. This has been a nightmare, trust me there is a small sampling.
They admitted it was the worst work ever and apologized profusely. That being said. they have received about 95% of the money and the job is not done… not sure what I expected but this is not it.
KitchenMart has tried to expedite the repairs. but to fit us in work is often done on Saturdays. I am over this process and honestly would not recommend this to anyone. The cabinets look fair. but you are not getting anywhere near what you pay for them.
I wish I had not done it. so if you want cabinets refaced really think about it and hope they send someone experienced.

Kitchen Mart did an excellent job of replacing our countertops, backsplash, kitchen sinks and hardware. They were very professional and provided assistance in all stages of the project.
After checking all of their product lines, we chose a Cambria Quartz countertop and have been very happy with the choice. When we noted that one of the edges had not been completely finished, the owner came by to check the product. He determined that additional finish work was required and correction was completed immediately.
We told them that the project needed to be completed in time for a family party on Easter and it wound up being completed a day earlier than promised. The party was a great success!

Kitchen Mart’s staff were extremely helpful and friendly people to work with. We had our kitchen remodeled and we were on a tight budget. They worked with what we could afford and the final product is beautiful. They had a lot of options to chose from which mad us feel like we could really pick what we want. All the projects where done on schedule or before.
We ran into some minor aesthetic issues with portions of the cabinets but they were quick to find a solution and fix it to our liking.

first the good. Their employees were courteous and neat. We are happy with the cabinets and counter top install.
Now the bad, we are 6 weeks into the project and not yet done. We were told this was a two week project, and in reality, it should have been. Once Kitchen Mart got most of our money in progress payments, it seems like they moved on to other projects, most likely because they promised the jobs to be completed before Thanksgiving. We have been told they would be back next week, but they have not kept prior commitments so we are not optimistic. In addition, some of the work already installed has started to fail before the job is even complete. An email to their company regarding our complaint was ignored. we have done major remodels before with other companies and have not had any of the problems with commitments we are experiencing with kitchen mart. i would not recommend this company to anyone looking to do a remodel on their kitchen.

It’s been two years since the install now. Counter tops are perfect. The cabinets are in relatively good shape and working well. I’ll mention to anyone else to make sure to keep the cabinetry dry, especially near the sink. The finish where it has gotten wet repeatedly is starting to wear off. We’ll probably have to sand, refinish, and seal the doors on that cabinet sometime in the future.
We had slide out draws installed and the mounting spacers that the rails are mounted to have failed in several cabinets that bear a heavier load, such as, the pots and pan drawer. They did come out for free to repair this but I went a step further and screwed a piece of solid wood underneath the rails to help support it more solidly. I’d also suggest bumpers or something to help the pull out drawers from dinging the doors when you pull them out.
I contribute most of this to general wear and tear and not defects in craftsmanship, except for the rails failing, which they fixed. Still happy.

Kitchen Mart deserves 10 stars on the Unilocal scale of 1 to 5.
They are outstanding in:
* Customer Service
* Value
* Attention to detail
I had my tile kitchen counters replaced with quartz. I couldn’t be happier with the outcome and the entire experience.
I had contacted a few other companies. None bothered to return my calls. Kitchen Mart was very responsive right from the first inquiry all the way through job completion. They let me know who to expect at my house for each part of the job and what time they would arrive.
Their employees did the demolition. Other companies sub-​contract out. The crew taped up and protected the appliances and the floors. They separated the kitchen from the rest of the house with plastic sheeting. Demolition is very messy, dust and debris flying all over, but they cleaned up virtually all of the mess before leaving.
On demolition day I received a call from the manager. He was not happy with the quartz slab for my job and the supplier could not get him a replacement. Kitchen Mart went above and beyond to provide a substitute. The manager drove from Rancho Cordova to Davis with the sample box so that demolition could continue and I could select a different pattern. He left thanking me for being so flexible while I was ecstatic that the new pattern looked even better in my home than the one I had previously selected.
The installers arrived on time as scheduled eight days after demolition. I watched them measure and re-​measure to make sure all seams were as tight as possible. They have obvious pride in their work.
My kitchen has been transformed. I enthusiastically recommend Kitchen Mart.