New Aemc

Scammer! And Shady! Stay away. I wish I read the reviews before I called Tony the owner of AEMC appliances. If i can give this company no star. I would. I recently had a gas leak in the regulator for my stove. I called Tony up because my parents called him before. I remember I called him up 5yrs ago to fix something on my stove too. Boy was I wrong to do so again, this time was a big mistake.
I called him up on Monday ¹⁄₁₈. He told me he would come by at 11−2pm. I waited all day for him. Then he called and said he will come at 3pm. Still hasnt shown up. It was 4:45pm, i was going to call to cancel but he finally showed up. I knew this wasnt looking good. He came and gave me a 1−3mins dignostic. He charges 20.00 to show up.
He said it will cost 250 to fix it. I said WHAT. He said yeah it takes time to go in and fix it. He said buy a stove from me, i have some that cost 220. I am thinking it makes more sense to buy a used one from him then to have him fix it. I went to Sears & it cost 500 for a new one. I shouldve called around but i was in desperate need of a stove so i can cook.
I went to TOny the next day to pick out one. He delivered that afternoon when my dad was home. I was not. Because it was a gas leak PG&E recommend I called them back to make sure everything is ok before I use it. PG&E came they said my stove was liquid propane type, i cannot use it. I called ToNy right away. I told him he sold me the incorrect stove. How could he not know this??? He has been in business for 20yrs so he said. He said he didnt know. I remember when i went to buy it that day, he had asked me if it was a gas stove. I said yes. He came over the next day because i told him i need this fixed right away. He said he can fix it to a natural gas stove. I was not home when Tony came again, my dad was. But he did not fix it. All he did was he came and switched out my whole stove with different parts of another stove. That is NOT how you fix it. I came home it was ugly, flimsy, and crooked. The parts could not close all the way because it was not the original parts. I was so upset that i did not get the stove i paid for and that i picked out. My dad said he tried to put an old dirty used looking parts to the stove. But My dad told him that is too old and dirty looking. My daughter will not like it.
I was not very happy at all that all he did was switched the parts. But i called PG&E out again to see what they said. They told me this stove had water inside the burner that is why one of the fire does not turn on right away when we turn the knob. OMG! This is the 2^nd time I had PG&E come out on behalf of TOny, they said a regulator did not cost that much at all to fix it. But i didnt know that of course then. Now i was convinced Tony just wanted to make extra extra money off his customers.
I called Tony back upset about the stove i bought and i still cannot use it yet. I told him i want another stove or my money back. He said he can fix it or exchange for another stove. He wasnt going to give me my money back of course. I told him i want to pick it out myself. I went there; i chose one he wouldnt let me have it. He said i need to pay 30.00 more. I told him for all the trouble he can let me have it w/​out additional charge To make his customer happy. I told him i wasted alot of time and energy on the stove issues going back & forth with him & PG&E. He still would not give it to me. He was firm about it. Wow. Seriously. He finally gave me one that i wasnt happy about but it will do for now. It is working FOR now. Now it is ¹⁄₃₀. Finally the many issues are ressolved for now. I only used it once since Saturday. I have 3 mons factory & 1yr warrantly on it. Today is Monday 2÷1÷16. i used it again today. The oven fire keeps giving out. i will give it another chance otherwise, i have to call him again. Which i am not going to like. I do not want to deal with him anymore at all.
I will never call Tony again and my parents will not either. Their last experience wasnt good at all, they said Tony continues to make up prices charging for things that he cant fix the first time. (if i had known this before i called Tony for my stove). I would NOT have again. He is the most unprofessional business man i ever had to deal with and he is very unprofessional and sneaky in doing his so call business and provided the worse customer service ever!
I really learned the saying You get what you paid for. But the customer service is the worse! The lies he gives you is even worse. It took me 12 days to try to get my stove fixed. I wasnt able to cook on a stove for 12 days! Almost two weeks of having to deal with this because he did not get it done right the first time. Never again!

I called this place on Saturday to see if they had a 24″ gas stove. The woman answering said they did. I asked how much and I thought she said $ 20. There was a language barrier so I could have misunderstood, or she did. Ok. I asked if they could convert it to propane and she said yes, so I said I was coming right over to buy it. I set my GPS and saw it was 20 minutes away, and I was already over an hour away from home, so before going over, I called again to make sure I had everything absolutely right and it was good to go. Thank god I did. She told me that the guy who does the conversion was not there and I needed to call back Monday at 8am. There were other frustrations due to language problems, but that can’t be helped, so I’ll move on.
I called Monday at 8 and there was no answer. Someone finally picked up at 10 to 9 and it was the guy. I asked about the 24″ gas stove and he said they didn’t have one. I told him that on Saturday, the woman said they did. He said he’d look into it and call me back in an hour. No call. An hour and twenty minutes later I called back. He was not there, so the woman gave me his cell. I called and left a message, but he never called back. As unprofessional as it gets.

Phuong, a technician, came out to see what was wrong with my ice maker – since it wasn’t making ice, he charged $ 25 for a «diagnostic” – he came into my house, took out the shelves to look at the ice dispenser. He didn’t even realize that we had turned off the switch to the ice maker since it wasn’t working and still turning to drop ice (that wasn’t there) – «I» had to tell him that it was off! He then asked for a cup of water and splashed the ice tray with water (mind you with dirty hands) and got water all over the front of my ice box holder and barely in the ice tray-​I had icicles dripping down all over the place. He said, it should probably turn and drop the «dirty» ice once the water hardens. But that’s when I had to tell him that the damned thing wasn’t even turned on! So, he then asked me to turn it on! Duh – wouldn’t you look for that first to «diagnose» the problem?! Then he said, call me in a few days and tell me if it works and then asked me for my $ 25 an left! He never even called back to check in on the ice maker. I wasn’t going to call him back since I didn’t want to do business with him anymore anyways! But common courtesy for a business – is to call their customer back to see if they figured out the problem or fixed it – right?! Anyway, his demonstration of splashing water all over my freezer, didn’t do anything besides leave me a mess to clean up! I ended up calling sears back (where I got it from) and found out it was the gears-​they came and replaced it and now it works – they didn’t scam me like this guy did! Beware!!!

Great place to get used appliances — stoves, washers, dryers, etc. The prices are great, they take credit cards, and they will deliver it to your place for free. They even hauled my new (used, but new to me!) washer up the stairs to my apartment for no charge!
It’s family owned. It’s a warehouse-​type estalbishment on an industrial corner in South Sac — so they have low overhead and pass the savings on to you. If you have any problems, they will come out and fix it or replace your stuff. They are honest folks. My mom manages apartment complexes and has used them for years.
A few things to note: there are no prices listed on anything in the store — so NEGOTIATE, especially if you’re buying more than one appliance. There isn’t a language barrier per se, but the woman who runs the store front sometimes has a thicker accent and can be difficult to understand.