Nick Anacleto Gutierrez, OD

I have visited Dr. Gutierrez last few years and His service is professional. Unfortunately his office staff is unprofessional as well as not very willing to help or answer questions. Especially if they are being interrupted while sharing photos on Facebook. One visit was on a Friday, and I just assumed it was «casual» Friday, but after visiting a couple more times on another weekday it looks like everyday is casual and unprofessional attire. I am hoping Dr. Gutierrez himself reads this and addresses these issues.

As always, my visit with Dr. Gutierrez was first rate. The staff is friendly, knowledgeable, professional, and genuinely helpful. Dr. Gutierrez is very good at explaining the purpose for the various eye exams, and the meaning of their results. I am particularly appreciative of the staffs’ assistance in selecting frames and lenses. The technicians have a keen eye for matching the right frame to your face shape and skin tone. I never feel rushed and appreciate that I am always shown a number of options. I cannot wait to try on my new frames!

It’s pains me to give this place a three star review because Dr. Guiterrez is great. However, the front desk support (and by that I literally mean only the two woman who sit at the front desk) are the worst.
I’ve been coming here for almost 5 years and generally have always had great experiences. My problem has always been the two women at the front who have basically worked there the entire time I’ve been coming. They’re rude, unfriendly and seemingly unwilling to go beyond the minimum effort.
Almost every appointment I’ve had has started 20 – 30 minutes late. Do you think they’ve ever stood up and let me know they were running late or even better apologized? Do you think that when I called them out on it they accepted fault and apologized? Quite the opposite. Today was the last straw with their rude unconcerned response showing a disrespect of my time. I’m a paying customer spending 2 – 300 per visit. Act like it. There are other offices out there.

I have been a client/​patient of Dr. Gutierrez for the past ten plus years. His office staff are all very friendly and professional. Dr. Gutierrez is very kind and welcoming every time I have been to his office. Whether I have an issue with my glasses, vision, or just there for a routine check up they immediately address my needs. The customer service is top notch! Thank you Dr Gutierrez for providing a service that far exceeds my expectations.

I only decided to write this review after being extremely disappointed with the service I had with the people in the office. This review is not about dr Gutierrez whatsoever, he’s great. But the people in the office need some customer service training or a new job.
I have been coming here for the past couple of years. My first visit was okay, I didn’t really mind the crappy customer service since the doc was so good, so I decide to come back the following year and the year after that. And let me tell you, big mistake. The people working the front desk are so rude. They’re rude when they check you in, when you call on the phone, when you place orders. Just rude!
But this last visit was it, I’ve had enough with this place. I had a 9am appt, I show up at 9am on the dot and the door is locked. The cleaning lady is vacuuming the lobby and didn’t let me until 0910. I then go up to the window to be checked in by the most unfriendly guy ever. He closes the window on my face and didn’t say anything after checking me in. so then I knock on the window and ask if he needed anything else, he looked at me and said no that’s all. Like, he could’ve at least said for me to have a seat or something! Also, they never call when my orders are ready! I had to call to see if my glasses were ready for pick up after 2 weeks of ordering and they said «oh yeah they just came in». Yeah sure.
I just called to see if my contacts had come in since they told me in 3 days they should be ready. It’s been a week and they’re still not here. And the lady on the phone was so rude to me!
So if you’re looking for a good eye place experience I would advise going elsewhere.

Dr. Nick is so nice and sweet. I have been coming here for over 2 years now and I always have a pleasant experience. He has the nicest assistant who does the pre-​exam (she seriously looks like a model); and then Dr. Nick does a great job examining your eyes and making sure you get taken care of. I also like how personal and kind he is, he always asks about how i’ve been and makes sure I am as comfortable as possible. I also had a great assistant who helped me choose my glasses (Kate Spade! woohoo), so all in all if you haven’t chosen your eye doctor, go here! The best.

On my first visit I had a couple of issues with my contact prescription. But the doctor and the office staff did everything they could to resolve my issue. And went above and beyond to make sure I was satisfied. I would definately recommend this office.

I’m not here for my eyes. My vision is fairly healthy.
I’m here because I had to drive my sister. So I’m writing this review based on my very first impression of the building, inside of the medical office, and the receptionist.
First, the medical office is conveniently located near business 80. Once you get on Capitol Ave, it’s fairly easy to spot. It looks like a home but they have a pretty decent size sign outside that says it’s an optical building. Outside looks attractive and clean.
Second, as soon as I stepped in, my first impression was that it’s very clean. Wooden floors are polished. Chairs are not dirty like in some medical offices. The decent size waiting room was well lit and is kept in a cool temperature.
And last but not least, the receptionist. She’s very helpful and have a bubbly demeanor. Also she’s, very pretty :)
As for Dr. Gutierrez, well maybe when I need glasses for my eyes then I’ll be able to wire a review about his work ethic.

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I have never been so disappointed. I had been with Dr. Gutierrez for over 5 years and had absolutely no problems. It was so nice that they were open Saturday and even when I moved over an hour and a half away I stayed loyal to them but for the first time as a patient I felt as though they didn’t care about their patient. I was in an attack and my glasses had been destroyed, I was able to save the lenses but the arm of the frames had been snapped right off. They were only 6 months old so well under warranty but I was told that the arm was not enough to get me a new pair of frames. I was informed that «hey if we had everyone call in and do that we wouldn’t make money» I am not everyone; I even offered to send in the police report. I was in total shock you mean to tell me that there is nothing you can do for me unless I had the whole piece, what if they had been stolen? The only option was to have me pay for new frames and or use my insurance. They had already cost $ 250 why would I have to pay for another pair when they are still under warranty… I would not recommend this office. The amount of money these medical offices make and you mean to tell me you don’t have anything in place to help your patients.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

Had a great experience with Dr. Nick! Never had glasses before and I felt the exam was very thorough. I live in a different world now that I can see clearly! Thanks Dr. Nick for offering great services and offering a great selection in eye wear. Love my Tom Fords and they fit perfect on my face even though my ears don’t line up with each other. Thank you! Esteban

I scheduled an annual exam appointment for 9:30 and still hadn’t been seen a few minutes after 10. I first was told it would be 5 more minutes at 9:45. At that point I was told that «someone was being tested» and then I would be seen after the test was completed. At 10 another receptionist told me that it would be 10 or so more minutes. When I asked why I was scheduled for 9:30 and still hadn’t been seen she gave me a completely nonsensical answer about having 2 doctors and them being scheduled every 15 minutes. When I asked how long it would take when I finally was seen, I was told it would be 30 to 45 minutes. You do the math. Bottom line — their time is more important than yours so expect to wait.

I don’t need corrective eyewear or have any issues with my eyes, but Dr. Gutierrez and his staff have always been friendly and helpful at every annual checkup. Dr. Gutierrez has a great bedside manner and is willing to take the time to chat, unlike some optometrists I’ve had in the past. I’m always in, seen, and on my way without much wait, and appointments are readily available and can be scheduled online, something I really appreciate.

I love Dr. Barrett, she’s the best thing at this place!

I went in to get my first eye exam… ever. I am 25. Nick could have been more helpful. The staff is awesome. Parking in the back if you don’t want to pay for the meter. Overall great first time experience at an Optometrist. Thanks Nick!

NO. MORE. CHANEL.
Shame on you CHANEL for removing your product lines from non-​mall optometry offices…like Dr. Gutierrez’s Office. Apparently, CHANEL wants to pursue optometry offices in MALLS. (Go figure…larger window displays and more foot traffic.) Lame.

Client of Dr. Gutierrez for over 25 years. He and his staff are friendly, professional, and always ready to do what it takes to ensure your satisfaction with the service and products. When it comes to eye care I would be loss with out Dr. Gutierrez.

Dr Gutierrez is the most knowledgeable optometrist in Sacramento. He also has a great location with friendly and staff and a wide variety of designer glasses. Parking is in back. You can expect to be very satisfied.

I would be pleased to recommend Dr. Gutierrez to anyone looking for contact lens or general optometry. They have a substantial staff, in a nice neighborhood. You never feel like you are in a commodity Lenscrafter or similar establishment. They have worked with me to try three different contact lens until I found the perfect pair, over a period of six weeks. And the whole process cost me no more than the strip mall optometrists cost.
Great bedside manners and helpful staff who have phoned me and stayed in touch repeatedly through the process.
If you go to a strip mall optometrist when you could have gone to a family run business, you get what you deserve.
Not all is roses however — they are papered with Bausch & Lomb advertisements. I am always a bit suspicious of doctors who seem to be in bed with a specific manufacturer. The contacts I ended up going with were. .. Bausch & Lomb. Conincidence?
Oh and make sure you paid up your meter, the meter maids on this block are full of fury, punctuality and righteousness.

First I would like to start by saying how cool the building was (Old Victorian)
With that said. The office was very efficient I was in and out in about 45 minutes, without feeling like the exam was not thorough. Dr. Belmonte is awesome, I felt confident that she really knew what she was talking about.
They were a little pricey that should be a given with the kind of credentials they have obtained.
And as a side note: the air optix Dr Belmonte perscribed me has been fantastic.

Absolutely the friendliest group of medical professionals you will come across and completely state-​of-​the-​art technology.
I’ve referred a ton of folks over there and everyone’s had the same great experience that I have.