Phoenix Technology Lab

My father brought his laptop in because the fan had stopped working. The laptop was working fine, the ONLY problem was that the fan. They told him that it would be a simple job taking up to 48 hours to fix the fan. After waiting about 2 weeks, he finally went to pick up his laptop today. As he was turning it on in the store, he notice that the laptop wouldn’t boot up and stayed at the startup page. He brought it up to the technition, who said it was not their fault. After getting into an arguement with the technition and the person in front, he came and told me what happened.
So I called to see if there was anything they can do since it broke on their watch. A lady answered the phone and after listening to me exlpain about how the computer wasn’t working, she rudely told me it was my fathers problem. I told her that it was working prior to him taking it in and that it now wouldn’t load up. She told me that she saw my dad turn it on before he left and it was fine just because the screen turned on. I had to explain to her again that the screen turns on but it doesn’t boot up. Then she had a full on conversation with the technition rudely accusing my father of trying to scam them.
NEVER COME TO THIS PLACE!!! They will break your stuff and won’t do anything to compensate it! Very unprofessional!