PSI Testing Center

This location is in such a weird place. When you first walk in its extremely awkward and in the smallest space ever. Hannah was extremely rude, unwelcoming, and has the absolute worst customer service skills. If I didn’t HAVE to have my picture taken for my cosmetology license, I would never come back, but sadly I have to return because this is the only location in my area.

Great location! Right off of the freeway (Bradshaw Road exit off US-​50E) and plenty of parking! They suggest you come 30 minutes BEFORE your scheduled test so they can check you in, take your picture, fingerprint, etc. Even though they prefer you don’t bring in personal items – you CAN, BUT, everything must be kept in one of their lockers. Remember to bring your DRIVER’S LICENSE (they also accept passports, military issued ID’s, or government issued photo ID’s) AND SOCIAL SECURITY CARD! Aside from NOT being able to wear any type of watch, they also prohibit ALL jackets with POCKETS… weird, I know!
I’m giving this place FIVE stars because I went there during the wintertime to take an exam A. FORGOT my social security card and B. showed up wearing a jacket/​top that, unfortunately, had pockets! Luckily, it wasn’t busy so the employees allowed me to drive home and pick up my social security card. When I showed up (~30 minutes AFTER my scheduled testing time) they then notified me I couldn’t go in with my jacket/​top. Scared I wouldn’t be able to take the exam one of the worker’s actually offered me the clothes off his back – aka his sweater! GOD BLESS HIM! I quickly changed in the employee break room and proceeded to take my exam.
In the actual exam room there are about 12+ computers set up with people sitting for various exams. There is a nice overview on how to properly answer exam questions with a few examples provided to ensure everyone understands how to use their system. They even have headsets to block out background noise while also providing scratch paper to those who need it (aka a dry erase pad and vis-​a-​vis pen). They don’t offer hand held calculators as they want you to use the ones provided on the computers (BUMMER!). If you need MORE scratch paper, want to use the restroom, etc. you have to raise your hand and wait for an employee to assist you.
Overall, I had a nice experience at this testing site and am very gracious for such kind and understanding employees!

The testing center is conveniently located off a freeway exit; however, sometimes, the number on this building can be hard to see. I almost missed the building but found it. There’s a lot of parking which shouldn’t be an issue.
The testing center seems to have a lot of computers, so it accommodates quite a number of people. I think the staff here is extremely nice and courteous. But I noticed they are young people who work there, so my guess is that they’re in their twenties — possibly still in school? I think the biggest con of this place is sometimes when you raise your hand, no one notices you because they’re so busy with checking people in.
It seemed to be a busy testing center. There’s a lot of people who come and check in. So sometimes the check-​in process can take longer than I expected just because you’re waiting for others. There’s a key to the restroom, which I am not sure where that is located.

Really poorly run. Exam materials insist you be there 30min early or risk forfeiting your exam. Arrived at 12:25 to find a note on the door saying «back at 1:00» — when 1 was my scheduled exam time… It’s now 12:58 and there are five others here waiting for their tests. There’s no possible way my exam will start or finish on time now, which causes me significant inconvenience.

This place is right off bradshaw, across from the seven eleven and behind Oz. I arrived early so that I can get processed as soon as possible, the checking in process can be long and tedious if you have to wait. The staff was very friendly, they grabbed my ID’s and belongings, locked everything up and got me checked in within 10 minutes of walking in. They can use an upgrade on their computers, very old school but it does what it needs to do. Prior to starting the test there is a tutorial, based on your test you may or may not be able to skip and return to questions so be sure to verify what you can and can not do. The tutorial is just a very general explanation but it is not specific to your test. So if your test doesn’t allow you to skip questions then do not listen to the instructions on the tutorial. So come here, take your test, and be done with it.

I arrived at this dimly lit and cold location that one could mistake as a storage room, in order to take a 4 hour test. Upon scheduling the test I was given instructions that nothing could be took into the testing center so on the morning of the test I prepared by not bringing anything but my identification and a light sweater.
Pros: The test is timed so you can be out of this place soon enough.
Cons: The testing area is full of computers so it was very cold and although I came 30 minutes prior to my test time, I waited an hour to be seated to take the test. Also, I guess some folks knew from prior test that they do not provide water and if you need water it will have to be brought by you and placed outside of the testing area (PLEASE DO THIS OR You will regret it). Also, there is a neat little feature on the computer called MARK, well you may want to just not answer the damn question because I couldn’t even return to any marked questions.
Overall, I believe I will be scheduling my next test in another city