Roopam Sarees

Great selection. You can find sizes for larger women here that I could not find in other stores. Cotton Salwar Kameez are usually about 60 dollars each and up. Yes, it is expensive but worth it to find something in your size. I did not find the customer service lacking. A lady came to help me immediately and asked me what size I was and what I was looking for. I bought 2 salwar kameez at the end. I would check it out.

Very organized neat and clean place with very nice and friendly and helpful staff. They have new classy unique stylish clothes. The prices are good, but can be a little more reasonable. I would definitely recommend this place to my friends and family. It felt like I was at Chandigarh or New Delhi shopping. The lady helped me try on the dresses. An awesome place.

STAY AWAY FROM HERE. we went there for the first time and they were so rude. they started to fight about the color with us. no customer service at all. we cant even take pic. they said no pics. its like they hiding something. if u want to be pissed off and your in a good mood, than go there. its like going to walmart. this place has no customer service. my wife told them if we can see more, they said they cant take any more out so bring your mom. my wife said my mom? wow. hate that place like walmart. again STAY AWAY.

At first I was turned off by the service… But by the end of the transaction I was so pleased. They need some time to figure out what you need and when they do… It was a pleasure to do business with them!!! As far as the store… Best in the Sacramento area and decent prices too!!! Thank you

Had high hopes for this place but it disappointed. Being Indian I am used to the environment of Indian clothing stores where you get a lot of pressure, have to deal with them controlling which outfits you see, and not wiling to bargain. This place however, really ticked me off. I would ask to see different things and I could tell that they didn’t want me to open the packages to check them out. They just kept telling me its the same as the others, just different colors. When I would ask about certain outfits for myself that I saw hanging, the response was don’t have it in your size and then no effort to try and find something similar that I might like. They seem to have an air about them in that they think they have the best selection of indian clothes in a place where they are few and far between. I went to Sarang in Folsom a few days later and LOVE that store. She has a much different selection of clothes, things are a bit more trendy and unique. She doesn’t necessarily have everything in the store, but if you are not in a time crunch you can tell her what you are looking for and she should be able to get you something within a few weeks. Plus the customer service was so pleasant… really nice couple that owns the store. Prices are reasonable that you don’t even feel like you have to bargain. You can tell that they enjoy working with their customers and not treat you like a pain in the ass like this store does.

Really colorful once you walk in. They have sections of items for xyz prices. Greeted 5 minutes after I walked it. Asked if I needed any help. Very friendly place. The guy who helped me at the registered was a very nice man. If you need a variety to choose from, this is the place.

Best selection and service in Northern California. Lovely Indian store has large variety of styles with respectful courteous staff. Prices are competitive with online retailers and so much better to see and buy direct from local business.

This place looked very promising when I first walked in. I saw quite a few outfits hanging up that I really liked. I was greeted at the door by a nice lady and went to the side of the store with the salwaar kameez, immediately someone came to help. They asked me what my size was, and I wasn’t sure because I don’t buy ready-​made suits like that. They told me to try one on, which makes sense since they have a no return policy, however I had just came from the gym and thought it would be rude to try on one of their outfits. So they didn’t really want to show me any other clothes since I didn’t know my size. I was planning on going back the next day if I did find an outfit I liked. I saw a few but they were extremely overpriced, and usually you can negotiate a little with indian shops, but not this one. The owner just walks away from you even if you mention it. The other thing that bothered me was that a few «salesmen» came up to you at once. I think 3 workers were helping me and it was so overwhelming and you can’t even give your opinion because they just discredit you and like gang-​up on you. I don’t know if I would come back… maybe if i’m really desperate.

This is a place i would not recommend to visit for any of your needs. Owner did not help me with my needs for my wedding. Took my money and didnt help at all. Owner also tried to pick a fight and lucky for him i dont want to go to jail.

I absolutely love Roopam. I have been a customer for 16 years. Their selection is outstanding and their pricing is fair. Sunil and his family are lovely and helpful. I highly recommend them.

First off, I’m asian. Hmong asian. I’ve been friends with an Indian and a Pakistani family for a long time, but I don’t know much about their clothing or the fabrics used. I just know «ooo shiny!» and «ooo purdy!» lol.
Now, let me tell you my story…
I ordered 2 sarees from a website recommended to me by my Indian friend to wear to my Pakistani friend’s wedding. I ordered them with a month and a half to spare. I was given a 2 – 3 week finish date for all the sewing and what not for the custom blouse and pre-​stitched petticoat with a 3 – 5 day shipping time. Sounded great! A month after the order, I emailed about the progress of my outfits. They should have been here already, but I’ve gotten several emails asking me if it was ok to do this and that or to create the blouse with plain fabric. They emailed me and said hey. one will be done in 24 – 48 hours and the other one will be done shortly after that. A week before the wedding, I emailed again. Whatever it takes to rush and send it to me, do it! I will pay! Sorry, no can do. It will not arrive on time at all. WHAT?! UGH. Time for plan B I guess.
It’s literally 2 days before the menhdi celebration. I dont have time to sew or stitch everything together, so I need something i can throw on with little alterations. I decided to give this place a try. I shop around the area a lot. I am not Indian. I am not Pakistani. I’m a very chunky asian chick and as soon as I pulled up and entered the store, I was amazed!
Walking in, the place was pristine white with walls of shelves filled with colorful folded sarees and outfits. Racks of clothes on the floor with the hangers all perfectly spaced! Display cases of jewelry and more clothes. A clearance table with pretty net sarees for $ 29! Wall hung mannequins with beautiful colored clothing. Floor standing mannequins with beautiful dress type dresses that I would love to fit into, lol.
I was immediately greeted by a young gentleman manning the cash register and an older lady came over to help me. I told her what I needed (2 outfits) and she immediately brought be over to the shelves on the right and asked me my budget. SHE asked me my budget right off the bat. The lady who sold me my wedding dress never asked me my budget! Ha! I told her my sob story, but I was not happy with the plainer outfits in my $ 100 budget and started to point at stuff I liked. At this point, I wanted something nice with a little bit of pop! She showed me some stuff closer to the $ 200 range. She suggested I try one on to get a size. I told her I was a size 50 before, but I tried on 2 others before I realized I was a size 54. Wedding planning makes me eat my emotions, haha! She handed me dress after dress to try on and see what color I liked and I picked a pink suit for a verbal price of $ 225.
Now for the saree. She brought me to the other side of the store and started to show me sarees. Again, she asked me my budget! I told her just to show me some she thinks would look nice on me. She pulled out 3 sarees until I decided, I want something similar to what I ordered since I had purchase matching ties and shirts for my finace with the order I made over a month ago. So I picked one and I had asked about blouses and petticoat to got with the saree and she told me if I pick certain colors, she would have the right blouse size for me since the ones that come with the saree are made for itty bitty women.
She then took me towards the back of the store where all the kids and mens clothes are. All the little outfits were so cute! Anyways, she pulled out one for me to try and omg, my fat arms could not get through the arm hole. So I asked for a bigger size. It was too big! So she asked to come into the dressing room with me and see what the issue was with the first one. She asked one of the ladies to let the sleeves out. So nice of them! It fit perfectly with the sleeves let out. She told me she doesn’t do this for everyone, but for me, she would. Too nice of them! And as they were packing my blouse back up, I saw a black and copper dress style suit and it was the perfect color to go match the other outfit I had ordered. I asked if they had it in my size and they did! I tried it on and omg yes. I want it. I asked for that instead of the pink and my sweetie will have a matching outfit! Perfect!
When I went to go check out, they were all really nice to me. The older gentleman came up to us and was talking to the older lady. He pats me on the shoulder and tells me that he’ll give me the dress for $ 125 for being such a nice and easy customer! Great! And such a nice thing to hear.
They don’t take AMEX. Totally understandable though. My parents own a small business and I know AMEX charges the merchants a lot to process them.
I totally want to come back for bangles and maybe one of those pretty net sarees!
TD;DR: Great experience! Very welcoming. Very helpful. I will come again and recommend the place to my friend

Avoid the tall skinny guy that works there among the other 10 people that stand around and work there and stare. My experience was during an indian festival. I was looking for a nice pant suit to wear. This tall skinny indian guy with glasses told me that I am too fat for any of those clothes. I had asked if I can try a lehenga and he said that it is too much. This store made me sick. Luckily I have a good friend who recently started a business. Also, online purchasing is better. I never put a price limit on indian outfits since I love them so much. I go for what I love but an insult like this is ridiculous.

I am from India and understand Indian fashion from the Bollywood land. I lived in Bombay for many yrs. I visited this store for the first time today and here is my feedback for the Shitty service from Roopam. The owner needs to find another career than merchandising supposedly «High End» Indian dresses, since he clearly lacks the patience and customer service required to run the place. He has the worst customer service in the store, most of the outfits are tacky, loud colored, and just low class. Some of the ridiculous rules 1) Not more than 2 dress trials for a day. 2) The price tag on the outfits are incorrect and final price will be told to the buyer only at checkout 3) No Refunds or No Exchanges… WTF !!!
Get your act together, get some better clothes in the store and maybe THEN we can pick only TWO to try on
I hope the Roopam chain of stores back in India understand how this store owner is pulling their storefront image down with his uncouth manners and turn around this store, as the Indian community is growing in Sacramento and this kind of service will not tolerated.

The worst customer service I have ever received! No one greets you or asks you if you need help finding something. I was in the store looking around for 10 – 15 minutes before I had to approach someone for help. They only care about selling their pieces and nothing about what their customer wants. They have a strict policy of trying on clothes which I just feel is ridiculous and lazy on their part. Their pieces are so overpriced… such a rip off! I will never come back here again or ever buy anything from here!

Very poor customer service from the owner I wouldn’t recommend anybody going there is overpriced. Has a very high mark up on all his clothing over there. You can go online and buy stuff a lot nicer for almost half of what he wants over there.
For all the non Indian customers don’t be fooled by the price is marked and don’t be stupid to pay the full price. If the price is $ 1000 you could probably get it for like 400 or 300 that’s how much he marks up the stuff.
They are very strict no exchange refunds or store credit what store does that especially a clothing store sounds kind of ridiculous right?
They also have another location in Berkeley same exact service over there.
We’ve been a customer for over 15 years probably but won’t be going back over there.

I needed some last minute additions to make my dress appropriate for a Mayian. I was immediately helped by the kindest woman. I thought I wanted patiala, but she said, «No… leggings with that dress». She found me leggings and a scarf, told me «don’t worry about your shoes» (because I was!). They even let me change in the dressing room.
I didn’t have a lot of time for shopping, but I will be going back soon! I can tell you that there was a vast selection, of all different styles and colors, for every occasion. The prices were great, too. I walked out of there under $ 30!

One of my co-​worker was flying back to the motherland to get married. I went store hopping to see what’s out there for women wear since some of the girls at work wanted to dressed up for the celebration.
Prompt service, great attitude, very helpful, don’t discriminate, and most of all excellent selections.
Needles to say, after about more then half a dozen stores, almost all of us brought our outfits here.
KUDOS!

I think many indians like me have been waiting for a Roopam to open in sacramento so we wouldnt have to drive to berkely, and thank god their finally here! This place is awesome. Exactly the same as the Roopam in Berkley. This place is clean, nicely lit up, and they have a great selection of clothing in many price ranges. I don’t understand why others left comments on here saying the customer service was poor. I’ve been to Roopam a few times, and every time I’ve received exceptional service. I usually hesitate to walk into Indian stores, I always feel like they jack up the price or treat me differently but with Roopam thats not the case. The owner (I think he’s the owner, older man) is super sweet. I think the customer service is what keeps me to choosing Roopam over the others. I will defiantly recommend this place to others!

WHOA. Randomly drove by on Stockton Blvd and saw Roopam’s beautiful window display, and just had to go in. First impressions upon walking in: very well-​lit, spacious with high ceilings, and the walls and floors packed with fashion. I walked the floor soaked up the gorgeous clothing all around me, including a killer designer line from Aishwarya Rai. There was a back table with this gorgeous white saree spread out across it, the fabric just STUNNED me… I know glitter and sequins and rhinestones are not rare in Indian clothing, but this fabric’s embellishments were SO bright and sparkly, I’d have sworn they were diamonds!
To address another reviewer’s concerns, I’m *way* non-​Indian and got fine service. I was greeted promptly and a lady offered to help me. Granted I was just browsing, so I don’t know if it would’ve been different if I was actively trying to make a purchase. All I know is this place impressed me and I’ll be headed back the next time I’m in need of some Indian fabulosity.

As a non-​Indian, I really did not feel welcomed. They have an incredible selection, though. I was looking to get measured for indian clothes for a wedding but they told me they didn’t do measurements. I thought that was very odd.
The man who approached me was pleasant enough and redirected me to Bollywood Fashions around the corner on Lindale Street. I was happy to leave. For selection, you may want Roopam but seriously an awkward and unwelcome experience if you are non-​Indian.
If you are non-​Indian and would like to feel welcomed, go to Bollywood Fashions. Ranjitkur there was really sweet and helpful as was the gentleman behind the counter. They were amazing, helpful and kind. Bollywood Fashions is my first choice.