Sacramento Pet Resort & Spa

We’ve used Sac Pet Resort & Spa since Sept 2015, first when we needed someone to exhaust our Belgian Mal while mommy and daddy brought home a baby. During this stay, we asked the staff to help tire him out so baby and puppy can have a nice calm introduction. Cassi and staff did not disappoint. Every visit since, we’ve asked for an extra accommodation and they’ve gone out of their way to ensure we were happy customers. Since then we’ve taken our Ziggy to Sac Pet Resort&Spa for all of our boarding needs. They have one of the largest facilities and is well maintained every time we visit them even when our trips are cut short. We have complete trust in the staff keeping our puppy safe and happy. Give them a try and they will not disappoint you either.

I took a tour of this facility based on Unilocal reviews. The owner said they had been open for a year.
1. SECURITY! Owner states she keeps the main, business door locked for the safety of the dogs. You’d have to call her to get inside. However, the door opens easily when you leave the building. Once you step inside, you will notice there aren’t any doggy gates that can prevent the dogs from running out the door. This is a HUGE no, no. Imagine, picking up your dog at 6pm with other owners doing so as well. Your paying for the day, another owner walks out of the business. The door is open, Fido runs out as well!
I had the pleasure of actually seeing this in action. Another lady was touring the facility with her two dogs.
Someone was exiting, opened the door and one of her dogs tried to make a run for it. Luckily the «amazing, responsible owner of this establishment» manages to grab the Pooch by its tail. Then she continues to talk to the lady as if nothing happened.
2. The dogs get a 2 hour «nap» time which basically means, you are paying for the dogs to stay in a individual crate for two hours of the day. (12−2pm) I’m not paying for my dog to stay in a crate, I’m paying for him to play. All the dogs in there were barking. Reminded me of the pound.
This is by far the stupidest idea. She got the inspiration for this from child daycare. I’ve taken my dog to daycare for a year. When he’s tired, he takes a nap on the floor, or lounges on a canvas bed. He has the option to resume playing whenever he decides instead of being confide in doggy prison.
3. «Luxury accommodations» which are in a separate wing from the play areas. Has only one room to show. The model unit that contains a pet bed and a TV. All the other rooms are empty (zero furnishing)
4. It was only the owner there, until another girl showed up later to liberate the dogs so they can resume playing after being in a crate for two hours.
5. This place is huge! Limited staff can’t take care of the crate/​nap area, play area, luxury suits and reception all at once since it’s all spaced out and only one person was working when we got there.
It’s rather cheap in price for doggy daycare, even if it was free. I would never trust or leave my dog in such incapable hands.
The owner seems nice and even offered the first visit to be free. However, she was all over the place. It was obvious she was overwhelmed. Too many red flags.
Unilocal, you brought me here based on all the positive reviews… It was a waste of time.

They suck ass. Their was only 1 customer that was good and her name was Julie and she transferred.

Great place for our Rottie! The staff balances welcoming newbies, documenting each pets’ info, answering questions, along with their main focus of taking excellent care of each and every pet. We have not had anything but excellent, gracious service, every time. Our dog comes home happy, clean, and worn out from making friends! Highly recommended for dog socializing and for a back up for when pets aren’t able to be at home.

Our dog Simba loves this place he comes home tired and ready for bed, He is happy and tired every time i pick him up. And when ever I say if he wants to go see Cassie he runs to the door and ready to jump in the car to leave.

This is my very first review on Unilocal,though I have used this app for some time now. This place is awesome. I boarded my unsocialized GSD with them for a week while I was out of town and he did great. He was happy and healthy when I picked him up. They have an awesome, clean, huge facility where they segregate the large dogs from the smaller dogs and rotate them into the play area so that they all have some time to play and exercise. They also take photos and post them to Facebook so that you can check up on them. Cassi went out of her way to make sure that my dog was well cared for and that I had peace of mind.
I won’t board my dog with anyone else!

This place is great! Our dog Kinohi loves it so much that he doesn’t even tell me goodbye anymore… he just wants to go in there! Everyone is really nice there too… always smiling and so good with the dogs.

We boarded our (hyper) dog here for the first time in June last year! I was a little weary to leave my baby somewhere but this place was great. I chose this place after several days of calling and research! It is a little out of the way for us but it’s worth it for boarding. When we came to pick him up a few days later, he didn’t want to come home! We always do the daycare + boarding. If your dog is young this is the best bet. We continue to use this place whenever we go out of town.

Dropped my puppy/​Teddy off last night to board and stayed for daycare today, I was really impressed with the whole process from the beginning up till the time I had to pick him up. Granted it was hard leaving him but just the vibe and whole atmosphere and the reassurance of the staff that gave me comfort that he was in good hands. I researched other places and called for a tour but no one got back to me but when I called here, they picked up right away. Definitely recommend them and I now know where to drop teddy off. You guys were great and thanks a million. We did this as a trial basis and I think you guys have won his heart. See you guys soon.

Absolutely love this place. Our dog Jessie loves everyone there and she gets so excited when I pull up. Always attentive and quick to answer the phone this place has it down!
Jessie always comes home without exhausted and happy. Unlike other places where dogs can sometimes get scared or timid which means they might not be getting the best attention, Sac Pet Resort has always treated our girl with the best of care. She responds well to everyone there and if her tail wagged any more it’d fly off!
This place rocks!

A great place to board your kitty!
We usually used Wags but they were full… Well, I’m glad they were because it led me to find this place!
Sacramento Pet Resort and Spa does accept cats and has a separate room for them away from all the dogs and canine activity :)
It’s clean and a great room for cats to be comfortable in, even offering a window perch for sun basking.
Cassie and Lisa were sooooo nice
Up front policies and fair pricing
They sent me pics of my kitty during my vacation
Will definitely be bringing my kitty back here when needed! :)

Warning!!!
If you own a standard poodle do not and I mean do not take your dog here for grooming! I’ve owned poodles my whole life and my standard poodles received the worst haircuts I’ve ever seen in over 20 yrs! To top it off one of my dogs ended up with a razor burn on his back foot!!! The owner would not work out the problem and then proceeded to ignore me after paying over 90 dollars for this horrible experience which costed even more money for the razor burned foot! Beware and stay away from this place for grooming!!!

We chose this place to let our Daisy dog stay for an exnded weekend.
Very clean and attentive. Allowed us to call and check on her as well as view numerous Facebook posts of our pooper dog playing, which was a relief. They took some adorable pictures of her which I have always found difficult to do. When picking her up we accidentally left her harness behind. They called and offered to drop it off to our home! Thank you Sacramento Pet Resort and Spa for easing our minds and the extra service you provided to us and our Daisy! We will be sure use this place again! :)

The groomer krystal is very good. My dogs looked amazing and they were very happy. Great job ! Thanks krystal

I have been taking my dog Gia here for doggy daycare three times a week for about a month now. She is an Italian mastiff and is 5 months old and a whopping 50 pounds of love. I toured 2 other faculties in the area, one being right down the street from Sacramento pet resort, and they were both put to shame when I toured this facility. The team and owners have spared no expense for play areas and cabanas with multiple indoor and outdoor areas as well as apartment type rooms for the boarding animals who would prefer more of a home feel for their stay. My baby Gia is always so happy to see the staff and you can tell they genuinely care for the animals they are taking care of. I would recommend anyone who loves their dog to take them to the pet resort and let them experience the awesomeness that is this place.

My trainer suggested this place and I’m so happy they did. Even though it’s about 40min drive from my house, it was worth my puppies happiness. They played and got to interact with so many pets! They honestly, love them and I got to see video and picture daily on their Facebook! Plus that 20% discount for new customers made it even more appealing. I will never go any where else now.
Their website does say they will pick up pets in a certain distance for a reasonable price. But I say this is the new place that all pets should go!

Super clean and well kept areas, super friendly and knowledgeable staff, and super good rates! Our pitbull mix went in for daycare today and I’ve been watching the staff of Sac Pet Resort & Spa post pictures and video of her on their Facebook all day. It’s fantastic to see that up there, and watch her play with the other large dogs!
She’ll be staying with them two weekends this month, and I’ll update with a more thorough review then.
For now though, fantastically happy with them! :)

I was looking for a new place for pet boarding of my dog. The place Usually board my dog was all booked up and I had to go out of town for business. I visited this new place and really liked how spacious it was and that the dogs are not just housed in kennels all day. The dogs that were in the play areas were happy and active so I decided to give it a try.
My dog does have some special needs as she has major separation anxiety but I felt comfortable that the staff would make her feel secure. The staff posted videos and photos on their Facebook page and I could see that she was ok and having fun with the other dogs in their care. When I picked up my dog she was playing with the other dogs and very happy. I’m so glad I found this place, I’m thinking of using them for daycare in the future.
Tip: if you want to see the place in action look at their Facebook page this really gave me a good idea of how the pets are treated.

This place is awesome! Very clean and spacious… with lots of indoor and outdoor play areas. The staff is very nice and helpful and they post pictures of your pup having fun while you’re away… we knew our little guy was in good hands! Prices are very reasonable as well. Will definitely bring our dog back for daycare and boarding!

I toured this place looking for a nice boarding facility for my dog. The place was really clean, staff friendly and the dogs looked happy. I still did not know how my dog would react to boarding so I was a little apprehensive at leaving him, but the staff reassured me that they would take good care of him.
When I came to pick him up he was excited to see me, for a minute. Then ran to the door where they take the dogs back to play, he did not want to leave. I was amazed I guess he really liked it. I think that says it all. I will definitely bring him here again when I go out of town.