TJ Maxx

Always clean and very friendly employees. Not one complaint besides the selection of items they carry could use a little help. But great customer service so far.

I bought an expensive piece of jewelry and wore it once. The piece was defective and with receipt on hand I tried to return it and they would not take it back (what a waste of money). I am not the type f person who will make a scene at the store but TJ Maxx has lost one very good customer. I was so disappointed at the way I was scrutinized including the time that they made me wait for nothing. I feel taken advantage of. Beware of their unfair business practices!

I went to TJ Maxx after work with a specific mission in mind, and I was pretty excited to make my first trip to the store. There were plenty of parking spaces near the entrance, and I was thinking this was a a positive sign for a leisurely shopping experience.
I entered the store and none of the employees made any effort to acknowledge me or ask if I needed assistance. Not good-​especially since there were no other shoppers in sight.
I was looking for luggage and spotted one I thought would be perfect. There was a sales associate tidying up the area (and complaining, loudly about how customers made a mess of her assigned spot and ruined her displays). The specific piece of luggage I selected was not marked with a price, and there weren’t any others similar to it, so I asked the complaining sales associate how much it cost. Without turning towards me she told me she was too busy straightening her area and I should ask someone else for help.
Without saying a word, I returned the luggage to its place on the shelf, and exited the store. I won’t be back. Really.
I walked 2 stores down to Ross and had a great shopping experience. Oh, and I bought the luggage from Ross.
Bye, TJ Maxx and good riddance.

Stupidest check out girl ever. Don’t lie and tell me you are giving me a rewards card when it is a credit card. Don’t misspell my last name when you are STARING AT MY DRIVER’S LICENSE. Don’t forget to give me my 10% discount. Don’t forget to give me the cat bowl I just purchased. It’s right there. On the counter. And your coworker asked if it was mine and you said no, I already gave her her purchase. Dumbass. Don’t give me the wrong paperwork. THREE TIMES.
TWENTY DAMN MINUTES of my life.
I’m a patient person. But I do not tolerant someone who can’t do their job correctly. If you have questions, ask a coworker for help. Don’t waste my time floundering.
Fat complaint going to corporate. I will NEVER shop at any of the 4 stores owned by this corporation EVER AGAIN.
And you know what? Telling people you have a rewards card without disclosing that it is a credit card IS FRAUD. I realized it was a credit card once I filled out the paperwork, but other people might not be that intelligent. After all, that credit check dings your credit score!!!

Haven’t been to TJ Maxx in years, this one is clean and well stocked. Parking lot is good, bathrooms are clean. Has a wide selection of clearnace

Just left here and I’m in love! I’ve been here a time or two browsing the women’s clothing, but never checked out the rest of the store until today. This is my new favorite store! I’m redecorating my place and decided to take a peek in. They are the same price as Ross for the most part, but the quality of their stuff is so much better!

A impulsive stop, but I’m glad I did. I was in the Ross store (which is in the same area) and decided to wander over here. I found the shoes I was looking for (yay!) and a whole lot more. I got a terrific designer purse, three pairs of earrings, the long-​looked for shoes and a couple items for my hubby. All for a little over $ 100. Well worth it when the normal price on the purse along in the mall would’ve been over that by itself!
Tons of parking and in a great shopping mall area along with Ross, Famous Footwear, Bed Bath & Beyond and a nice Trader Joe’s. Well worth the stop if you’re in the area!

The employees are always so friendly! Plus this location is pretty nice considering the type of neighborhood it is located in.

After shopping here for a few months almost twice a week I will never shop here again. Sad because I love TjMaxx. I had purchased a $ 120 North Face jacket that was never worn and after having it for about a week I decided that I would never wear it. I went to go return it and had to deal with a very stuck up rude manager. She tried to tell me that she couldn’t do the return because the jacket was worn. Although the jacket had no signs of wear and tear and still had the tags and receipt, she told me that the return policy had changed and that she could not do the return. Which rubbed me the wrong way because I had called the store before I went to do the return and they said they could do the return no problem as long as I had the tags and receipt. I felt very disrespected because she was treating me very rude and improperly raising her voice at me in front of several customers. After feeling violated I asked to speak to the manager (not knowing that she was the manager). She replied in a sarcastic way «I am the manager.» After that I left and went to the TjMaxx in Roseville. They did the return for me no problem with no questions asked. I then reported the manager that had treated me very poorly to corporate. Her poor customer service lost my business as a loyal customer.

Love Tjmaxx and there prices. I don’t have to worry about being hacked. They keep no information in there data. I have there in store credit card and love the certificates. I spend hours looking at the merchandize. Love the store!!!
But can’t stand the stuck up ladies that shop there and act like a kid.

This tj maxx is so horrible. I’m a fan of tj maxx in general and majority of the locations I’ve been to all over town are great but this one is lacking, both in their merchandise and customer service. First of all they are rude and my friend and I went to try some things on and when we came back out the women indirectly accused us of stealing. She claimed we had more items going in then coming out. I opened my bag to shut her up. Apparently she doesn’t know how to count. She had one job and failed. I know mistakes happen but don’t accuse me of something when you’re the one making the mistake. I still go back occasionally because it’s closer to my house than Madison or Douglas but every time I come out I ask myself why I went.

This TJ Maxx location does not have a good selection of clothing. Selection of clothing is very limited.

I was beyond thrilled when they opened this location. So happy and the people they had working here WHERE great. I say where because the last couple of times that i’ve been in nothing but rude customer service. The very last time I was in I waited at least ten minutes in the dressing room desk waiting for someone to check out my clothes. After I waited the girl that checked me out seemed was so rude and saying that and i quote «this isn’t even my job». I understand that this is not a super high end store but maybe a little courtesy for the customer. So i take my clothes that I wanted from the dressing room and upon check out the cashier asks the manager a question regarding an item I was purchasing. Never have a seen a more rude, horrible and unprofessional manager. The manager rolled her eyes at the cashier and was so passive aggressive with her. I felt bad for the cashier, she did not deserve to be treated that was and especially in front of a customer. Mind you through my whole shopping experience the employee in the jewelry dept. was hollering at customers nearly halfway across the store and very mean. Sad to say that this store seems to have so much potential but the staff act as if they are doing the customer a favor by doing their job. I’ve worked in retail before but at least I think I understood that I have a paycheck because of the customer.

es okay. .
I don’t think that they have a great clothes selection but i LOVE their home stuff.
I am trying to update my 6 year old plate-​ware, so I browsed in their clearance section, and found a set of amazing Nicole Miller dishes for like $ 20.00.
They were all loose so after collecting them I found a customer service person and asked if they had a box I could use to carry them in, the first lady just said «no they are loose» and walked away, but another lady I asked was SUPER helpful and grabbed me a small box from the back :). . with that said, their customer service is not at all consistent. Even at the register. .every other time I get a bee-​yotch that barely says a word to me and flings my shit in a bag and off I go.
They do have a great body and hair care section, A lot of cool products that are really expensive at beauty supply or specialty places. . like The Body Shop etc.. .great steals in that little area.

Love shopping here! Not only particularly to this location but all tjmaxx stores. Love their jewelry selections. TJ Maxx is like a one stop shop. Clothes, accessories, shoes, homegoods and etc. I wish they will open a tj Maxx in west sac… TJ Maxx, Marshall’s and homegoods are my fav stores to shop…

Went in searching for some «decorative» items for the Casa and came out with the most amazing pair of fur lined, knee high, lace up rubber boots compliments of my man…
I love rubber boots.
They have been a staple in my life and one of the most consistently present staples in my life since I can ever remember and that goes back to being a kid who grew up in the country and on a farm where rubber boots were a necessity.
I have only taken off my new beloved beyond comfortable, cozy and warm rubber boots long enough to bathe, change clothes, go to work and I think that’s about it…
I wear them everywhere and to my surprise as I don’t care about what others think of me or the way I dress when I put myself together, so to my surprise have actually been receiving some amazing compliments on them everywhere I go seeings as how so far I’m refusing to wear anything but my new rubber boots when I and we go anywhere which could be a problem in the future but so far my man has been really good about it.
Greatest part of my new rubber boots: They were on sale at over 75% off original sale price. The original sale price of this set is $ 130.
This is why I adore stores like TJ Maxx and this location in particular. Loved our first visit here so much this past week and made such a haul of gourmet scented über huge 2-​wick candles other items and of course my beloved rubber boots that I returned the very next day and snatched up yet another pair of the same super sleek, lace-​up, super narrow favorite black rubber boots that my man treated me to the day before as once I find something that fits so well and is built to last I buy more of the same so I can wear them until the wheels fall off.
Although this store isn’t nearly the largest of its kind I have been to over the decades and I mistakenly thought as we entered it: Oh great there’s no housewares’s in here. WRONG, wrong wrong… This store is organized so well with items so correctly categorized & displayed that you feel like the aisles go on and on forever…
Their housewares area is what has actually motivated me to get rid of years and years of crap I have been emotionally attached to and dragging from one home to another as I discovered so many beautifully tall, sleek, gorgeous items to decorate the house with that the only way I can justify it is to gut the crap I no longer use so I can make room for the new. NEW but at much lower prices than other stores; a win-​win.
Sets of two decorative pillows for say a couch or bed was another area I was entranced with as the quality was superb yet pricing low at $ 20 for the grouped pair. They have a damn good selection both in design and color…
I know my review is eclectic & disorganized however this location is as SOLID as TJ Maxx’s go they have a little bit of everything a person, their home and their obsessions could want…
The store is super clean & the registers girls we dealt were both very friendly & gave very good personable customer service.
I’ll be back as soon as I can donate more of my current crap in order to justify returning here to score its replacement.

TJ Maxx… it’s a store! With 2 X’s! So you know it’s X-​treme savings! Ha ha ha… ha… eh…
Anyway…
I know the allure of a place like TJ Maxx is designer labels at discount prices, but I just couldn’t find anything I wanted to buy. I’m disappointed because I’ve never been to a TJ Maxx (mainly because there’s never been one in town) and I’ve had coworkers who swore by them and always came in wearing cute outfits they bought there. Then I finally get a TJ Maxx in the central Sacramento area, and I run in and scour the entire place, and… just… meh. The building itself is brand new so it looks great, the store is clean and organized, there *are* some great labels I found (like Michael Kors, Free People, Betsey Johnson, etc) and there were some pieces that were kinda cute, but nothing that really inspired me to buy. Overall the stock reminded me of Marshalls: a whole lot of Ross inventory with the occasional big name label thrown in.
I’ll try this location again in the future to see if I can find something more interesting, but in the meantime Nordstrom Rack will remain my ‘labels for less’ go-​to store.

I’ve only been to two TJ Maxx stores and this would be my second one. Wow! This location is super clean and organized. I guess because it’s so new. I hate shopping a Ross because it gets pretty crazy messy there. By far, the best store I’ve been to other than Marshall’s on Olson. I would not mind driving to this location just because it’s so organized. I can also stop by Bed, Bath and Beyond next store or Trader Joes across the parking lot.
Hmm…great place to have Toyota drop me off when I need to get my car serviced :-)

4 out of 5 stars because when it comes to clothing, they have a very small section of XXL on the rack. If you like food and eating it too then you’ll hate trying to find a shirt to wear. lol
Other then that, it’s a very nice store. Sales staff are very friendly and the store is very clean and actually smells good.
Good selection of bedding and random items for your home.
So 5 out of 5 for the store and 4 out of 5 because I’m overweight. LOL

For those people who love shopping at a «TJ Maxx» and happen to reside in Arden-​Arcade/​Carmichael area, look no further because they finally opened one at the Town & Country Village on Marconi Ave. This was definitely a warm welcome to this shopping center that already offers stores such as Trader Joe’s, Save Mart, & Starbucks. And besides «TJ Maxx», this shopping center will also be welcoming a Bed, Bath, & Beyond as well as a Ross Dress For Less store in the near future.
For those of you that don’t know, the new site where «TJ Maxx» is as well as the 2 other stores I’ve mentioned are in place of where Goore’s Baby Furniture & William Glen Collectibles once stood. It is sad that those stores couldn’t withstand the economic downturn that we faced about 5 years ago so this is definitely a new phase in a relatively old shopping center.
I arrive to the new «TJ Maxx» store on a Sunday November afternoon. At first glance, I was greeted by bright lights, laminate flooring throughout, high ceilings, and a well-​stocked store. I always see their merchandise to be a slight step up from Ross and Marshall’s which is primarily their main competition. Prices are also a little higher simply because the quality is all designer name brand but far less than what you would expect at say, a Macy’s or Nordstrom.
You will find everything you need here; men’s, women’s, and children’s clothing, shoes, a generous bath & body department, kitchen/​bathroom décor, housewares, furniture, jewelry, watches, candles, handbags, miscellaneous food items, and much more. Since this store is not known much to the general public (and this review is the first one I’m writing on the Arden location), it wasn’t very busy when I went here.
Overall, its a well laid out store as they are fully staffed with salespeople and stocked with a ton of merchandise. You will also find several dressing rooms throughout the store and restrooms in the rear. I am guessing that once Bed, Bath & Beyond and Ross open up, traffic will definitely see a big increase. But for now in the ever-​changing Town & Country Village, «TJ Maxx» is a great new addition to this area.