I’ve been a customer there since the mid-70s when it was a bank by another name. Was convenient to work being a block away so that’s why I chose it. These days since I’ve retired it’s not particularly convenient at all and they have very minimal other locations in the area. Parkings good although the street work that’s been going on for months and months and months is a total pain. Pretty much a guaranteed line when you walk in the building as most likely there will be only one teller and occasionally two. Worst thing is their online banking. Don’t use it much but find myself locked out many many many times more than any other financial institution. Ridiculous and probably going to change banks after all these years.