Web Soup Design Studio

This company has gone above and beyond to design my vision. I am a super satisfied customer. Thank you!

What the owner fails to mention in his reply comment is that he demanded unwarranted payments to keep the project going. He even had the audacity to state that it costs him money to «store» the data. Are you kidding me?
In any event, I have proof of his extortion attempts, his brazen breach of contract, and his generally unprofessional behavior. I stand by my review and hey, if you don’t believe me, look at the other reviews. I’ve been contacted by three people now who are interested in possibly joining in a small claims action against this owner, so the proof is in the pudding, so to speak.

Let this a lesson. ALWAYS research a company first before contacting them. As I was a dope and didn’t do so, I’m in the same issue as the other users. While Greg seemed like a nice enough guy over the phone, he has since proven to be very unreliable. I contracted them for a custom website for my business, a project which should not have been too difficult. It took 4 times longer than necessary to complete. I attempted contact many times, with no response. He did eventually respond, albeit a bit unprofessionally, and has since helped me get my website active. I’m keeping it at 2 stars, but really it’s more of a 2.5. He did deliver… just took much longer than he bid for and it’s 80% what I expected/​hoped for. I did approve the 80%, more out of frustration than excitement. As I have coding experience, I can make up the other 20% on my own. That all being said, I wont be a returning customer… which is why I can’t in good conscious give any more stars.

Greg and Janna have been super helpful and responsive when I have needed changes made to my website. They have assisted me with adding new pages and updating content. Smaller changes have been made free of charge, and larger changes for a nominal fee. I am so happy with Web Soup!!!

We hired WebSoup to print marketing brochures for our business, Janna asked for payment up front and we paid. After almost 3 months we received no results and when we asked for a refund on the final product we paid for, I was shocked at the response! Apparently, when you hire WebSoup and pay them up front, they don’t honor a refund when they don’t provide the service you paid for!!!
This is horrible business practice and I truly hope they don’t succeed in business when they STEAL from customers.