Boni Anthony J OD P A

I am never sure how I feel about dealing with this office. I was happy after my very first visit 1 ½ yrs ago because it was very close to my apt, I was able to get in quickly and everyone seemed nice and caring for my general health. However, after that initial visit, I have constantly been disappointed with their service. They never call me when my contacts are in and sometimes I have to wait over a month before they arrive (Im almost positive the Saturday receptionist just forgets to order them every time I call). She is not very nice anymore and is never able to accommodate me. Meanwhile, I have moved 45 mins away and I still come to them. My gut tells me some of the experiences Ive had when dealing with the front desk, were purely because she just didn’t «feel like it». They have cancelled 2 appointments on me and I once became so desperate (my glasses had broken and I was out of contacts and they refused to assist me until I had my yearly exam, which was 1 month over due — because they kept cancelling my appoint).After which, I finally had to demand something be arranged so I was set up with the other doctor in the office, who was much nicer, patient and a great listener (a man vs the female I usually see). I was then informed how badly my eyes were over corrected, which explained why I needed reading glasses at 29 and had constant headaches.
Truth — I am an extremely thankful and apologetic person and cant help but to always feel like Im inconveniencing people. So I am sure I have not done anything to desearve incomplete or bad service in a heathcare environment. I also used to work PT for an eye doctor while in college, not that it matters.
Overall — I would not recommend this office and I hope to find a better solution in my near future. I do not enjoy receiving the impression I am always bothering someone the 2 – 4 times a year I contact them.