Capital One Bank

This review is based on me needing cash and how inconvenient the ATM is here. So I step out of my truck and realize I need cash. I look around and I see this bank… you would think the ATM is in the lobby or right when you walk in… NEGATIVE! So I cross the parking lot and I walk all the way to the front. The doors were locked and not a single sign saying where the ATM is. I happen to walk around the building and finally found the ATM… it was right next to the drive-​thru window… duh, how did I miss that? First off, how do you put the ATM there? That is a terrible location. Secondly, the card slot on the machine was broken as it almost took my card… then as I just finished punching my information in, the guy who was at the drive-​thru now has to wait for me to finish cause I’m in front of his car. Awful! Fix your ATM machine… and it’s location for that matter! Oh… and it’s a $ 3 service fee to pull money from the ATM if you don’t have a Capital One account? It’s a bank!!! Why do they need to make $ 3 off me? What happened to $ 1 or $ 1.50 charge? It’s not like your bank offers strippers or sells alcohol in there?
I will hopefully try and go back one day and do a thorough review of this bank.