Firestone Complete Auto Care

Fantastic service! If you are looking for an honest auto service, you need to go to Firestone.

Showed up at 820am with a slow leak. Spoke to Jeff one of the technicians and told him I had a 9am appt (tee time) I could not miss.
15 mins later I was back on the road with a patch where the nail was.
These guys are great!
They are getting all my business moving forward.
Rock Stars!

These guys were great. Had an issue with a tire and they were real quick to get it in and fixed up. I will be back for sure! Thanks guys !

Always reliable and great service! Every time I visit here for tire service or repairs, these guys take their time and explain things to me and show me what is going on. This way I know they are being honest. I really appreciate that. I would highly recommend them for all your car needs.

I was traveling home to south Florida when I experienced tire trouble on I95 outside of St. Augustine. Even though this store did not have my tires in stock, Chris (I believe the manager) told me to bring my car right in and they would put the spare on my car for FREE! He then proceeded to help me with calling around to different tire stores in the area that may have my tires in stock. When tires were found, he then offered directions on the safest way to get there with the donut spare on my car.
Professional, friendly and just plain awesome!

I just had the worst experience here. I went here because I hit a curb and needed my practically new tire put on a new rim. I had bought the rim from the fiat dealer in jacksonville, but my car was here in St. Augustine. So I went in to firestone to ask if they could do that for me. I spoke to the manager and a technician who worked in the shop. They assured me that they could do this if I brought the new rim and old rim with tire in to the shop. The technicial also assured me that he would try to hammer out the one rim I had with a small dent in it. I went home and jacked up my car and took the ruined rim off with the good tire still on it and took this and my new rim directly back to the firestone shop. This was not even an hour later. The same manager who helped me the first time looked at the rim and tire I had brought in and claimed that it was not up to firestone standards and that since I had not bought the rim or tire at his store that he couldnt’t do anything for me. After he said he would! Did he just want me to buy a tire and rim from his store? Why would he tell me that he would change the rim and wait till I had done the work and come back to the store to change his mind? The techs in the shop were rude and ignored me when I came in the second time and I was appaled that they were refusing to put my perfectly good tire on my new rim. Isn’t that what tire shops do? I will never visit this store again and neither will my boyfriend. We were appaled.

Super friendly staff. Needed some washer fluid and topped me off at no charge and wouldn’t even accept a tip.

Great service! We were visiting the area from New Jersey, had a severe wheel vibration. Justin handled the paperwork and Trinity did a great job on the wheels. Traveled back to NJ the following day vibration free, thank you guys!

We had our alternator light come on about 30 min. From St. Augustine. We made it to a Napa auto parts and they tested the battery. It was 5:45 in the evening at this time and we had to get another hour south of St. Augustine for business the next day. The Napa guy called Firestone and they took us right in and had us out in about an hour. Kuddos to Jim for being so very helpful.