Kevin’s Service Station

Had a starter problem in my 2001 Camry. Called up one place in St. Charles and asked them what the price would be to replace it and they told me $ 450+. Well. That sounded a little ridiculous to me. I called up Kevin’s and they quoted me a much lower price. I walked outta there with a new starter and fresh oil change for $ 275. These guys seem like real honest people. I’d go there again in a heartbeat.

Mixed feelings but ultimately disappointed. First time great service and pricing. We’re new to the area and was glad to have thought we found an honest mechanic. They still could be mostly honest.
But 2^nd time was awful. After going through the needed process of getting quote and what’s required for the fix, I agreed to a fixed price. After the work was done, they called to tell me it’s done but needed to add a hose, which wasn’t needed at all, and that I needed to accept it and the price. «It is what it is»! Only a $ 1.50 hose clamp was required. I asked them to retain the parts changed out which they did. The owner was fired up that I requested this, which informed me he was defensive about… I asked him to show me the new parts installed and he angrily refused. During his obscene tyrade, he seemed angry about the previous time in which he did an hour long inspection and claimed he wasn’t paid labor for-​he did get a markup on tires and some labor though. I think he was seeking some form of reimbursement for his previous efforts which explained the inflated labor costs+unnecessary parts+markups. The overall price was in the ballpark, but what a jerk! Burned a bridge here pal. Work on your customer service.

So happy with Kevin’s Service Station… They quickly fixed my son’s car and are fixing my husband’s Jeep. Great service, and fair and honest pricing. Kevin & Kevin Sr are great.

Very friendly. Very upfront. Just what you want when you take your car in. Kevin will fix the problem, and only the problem, for the best price he can. Which has been cheaper than anywhere else i’ve found.

Kevin is totally top notch and honest. He knows me when I come in even though I thankfully dont have a ton of work to do on my cars that often. He gets to know you personally and give tips and suggestions when asked. His mechanics are top notch and as other have said, way better service for less moolah.

I spoke to a neighbor and read reviews online before going to Kevin’s and I was NOT disappointed. I had a noise coming from the front end of car which could be several things. The shop looked at it but unfortunately couldn’t find the issue. I spoke with Kevin and will bring it back if it gets worse. Now get this, I wasn’t charges for them to spend a couple of hours trying to find the problem. Because they couldn’t fix it they would not charge me for looking at it. Very Honest business owner!

We have a Wrangler, an Infiniti G35 and an Audi. Kevin takes care of all of them for us. Nice people, honest, reasonably priced.

Horribly rude, awful customer treatment. These guys need a lesson in customer service and basic human interaction. I pulled up to wait for my boyfriend whose car was going to be towed here, so I could give him a ride home, and I get screamed at and immediately threatened to have my car towed. Will never do business here.

Kevin runs an honest repair shop. He won’t rip you off, create things that need fixing, and always look for ways to save you money. You can rest assured while your car’s in his hands.

Kevin is a trustworthy guy who will get your car fixed without playing any games. When a dealer told me I had $ 1200 in repairs, Kevin’s shop solved both problems for less than $ 300. Instead of replacing the power steering reservoir, they just replaced a faulty clamp causing a leak. The other issue was emissions related and got that done without replacing expensive parts unnecessarily.
If you are looking for a knowledgable and honest mechanic, look no further.