Starbucks

Sooooo I never learn my lesson. I went thru the drive thru and the barista got my drink wrong twice. I order the same drink for years but I need to stop ordering at this Starbucks because they just struggle to correctly make a simple venti triple skinny vanilla latte… I guess it wouldn’t bother me if it wasn’t a 20 min drive to get one. At $ 5 a pop I just want them to get it right.

Very disappointed with the service we just experienced, which is very unlike the Starbucks way. First, we asked the person at the register what our coupon meant (because there was 2 different times listed). She was new so had to ask (which is understandable). The manager dismissed the cashier and said «I don’t know what you’re talking about, when you finish the bathrooms need you.» We never got our coupon explained. Paid for our 3 lattes and waited. Poor barista was so behind, and the manager was not helping, just barking orders at everyone. Our coffees came out and 2 of the 3 coffees tasted nothing like usual. We went up to get them fixed and got yelled at by the same manager for not going to the register (we went to the coffee pick up area since that was the only place a staff member was). I gave up and just drank my $ 5 coffee as is. My daughter on the other hand got a replacement by another staff person. The manager was too busy to help us and was trying to close a register. Busy or not, your customers need to be priority.

Stopped here this morning on my way to Las Vegas. My drink was fine and the barista was pleasant. But the cashier and employee who gave me my pastry did not greet me, nor did I receive a thank you. This location should really work on customer service. A simple hello and thank you goes a long way and it’s just the right thing to do when you work with the general public.

Good quick service, drinks prepared correctly and a pleasant clean atmosphere,

I come here almost every single day and every day the employees at this location brighten my day! They are so friendly, quick, and accurate! The wait is always so short and my drink is always delicious! When I ask for extra caramel they never under do it! The older gentleman that works the drive thru is so awesome! He always has a story or something sweet to say! I will forever be a loyal customer!

I visit Starbucks at least once a week and this was the worst experience at a Starbucks I’ve seen. Complete lack of customer service. Walked up to the counter and was ignored by the baristas completely. Regardless of the technical difficulties you’re having please great your customers or at least acknowledge they’re standing in front of you.
I would’ve walked out, but you do have 1 employee with some sense. A nice young lady with short dark hair finally stepped up and helped us. Pat her on the back for a job well done.

I’ve have had a variety of drinks hot and cold at this location and it’s always just right. The bakery items I have had were delicious and they are willing to heat up most anything they have. If you are a fan of the Double Chocolate Chunk Brownie, then ask them to heat it up and you will be happy. The employees have always been friendly and helpful. One downside is that the inside isn’t very big and can get cramped at times. They have some tables and a small couch area and they fill up quick depending on the time of day, so if it’s real busy and the line is long it’s kind of easy to get lost in a cluster of people and feel cramped. There is also tables and chairs outside and on certain days it’s real nice to sit out there. Pretty much your basic SB and thankfully consistent with the drinks. The patio area is dog friendly and there is a drive-​thru.

I went here before I drove from St. George to Las Vegas. Quick service.
The parking lot was a little tricky to get in with a SUV.

The Management and supervisors are the Best! Nolani, Kahea and Sage provide extraordinary customer care and service! We moved here from Newport Beach, California, and Laguna Beach, California and appreciate the same great service and products!

I love this place. Always a very friendly staff, quick friendly service. Store is smaller than most I am familiar with but it is what is. Personally I find the best thing about this Starbucks is the staff. It’s managed very well.

Went thru the drive-​thru. Simple order of a tall latte & grande black. Lo & behold they screwed it up. Got two blacks. Had to drive back and get fixed. The blonde couldnt figure it out? Finally had to walk thru the receipt. Got small latte, no apology, no thank you… no respect.

Pretty disappointing visit. My mocha was very bitter, even with the hazelnut sweetener. They served the guy ahead of me a salted caramel mocha but when I asked for the same, I was told is have to «come back Tuesday, when the seasonal drink begins.»

The new pastries from La Boulange Bakery, now at Starbucks, are awesome. Starbucks warms them up and they are delicious! I have tried 5 different selection and have been pleases with all of them. I’m not sure how long they are going to have these items but highly recommend to all

This is the best Starbucks I have ever been to. Their service is always spot-​on. The baristas are super upbeat and genuinely friendly. I admit I will go here somedays just to let them lift my spirits. They take the time to really get to know you and your order. And they are super nice to my kids. So extra brownie points.
I haven’t had anything bad here, but my usual order is an iced White Mocha w/​soy in the summer and a hot Earl Grey tea w/​soy in the winter.
Seasonal lattes are always good as well. And their kids drinks are great. Only place I can get a soy hot-​chocolate for my allergic kiddos.

The best Barista’s ever. Friendly and wonderful. Coffee is amazing!

it coffee & it’s real good, what else can you say !!

To be honest, I had the most flavorful caramel light frappuccino of my LIFE at this Starbucks. It was made with a lot of love by some very nice workers. Every person who walked in before and after us was greeted by name and asked if they wanted «the usual». Gotta love small town living!
The only downside was that this location seems grossly understaffed. As a result, the workers were engaged in a bizarre, frantic coffee brigade, squirting shots into cups and then leaving them to sit while they took orders. When each worker returned to the cup (or sometimes a different worker), he or she didn’t know what was in the cup and had to start over. It was so strange. However, the workers were really apologetic. I actually felt bad for them — they seemed so overworked and frenzied.
I will be back to this Starbucks when I return to St. George based on the good service and quality product. I appreciate crews that provide friendly service even when things aren’t ideal. They can’t be faulted for the less-​than-​ideal staffing. They did everything possible to make our experience positive.

I ordered a pound of «whole bean» coffee and was promptly asked how I wanted it ground. Again, I said I wanted whole bean. On top of this listening skill deficit, the cashier chose to use terms of endearment which are annoying and inappropriate. I do not care to be called sweetie or dear. Not sure if Starbucks has changed its corporate policy to allow freewheeling communications. Suggest, the «sweethearts» clean up their act.

This Starbucks is in the Northwest vicinity of St. George, and the only Starbucks along Utah Route 18, a heavily travel led St. George thoroughfare. On the way back from Snow Canyon State Park, out of all things I pulled in here to replenish my thirst with a bottle of Ethos water ($ 2), and hang out in a comfortable establishment like Starbucks.
When I hung out here around 3 PM, there was a Happy Hour promotion where a Frapucino is half price. I gave the newest flavor, Coconut Mocha a tasting. For the record I recommend it. I especially enjoyed the sprinkling of coconut flakes mixed in with the whip cream.
As far as a Starbucks experience, this Starbucks gets good ratings. There seemed to be an abundance of sofa and plush seating. The café kind of reminded me of the inside of a Victorian cottage. There is a neat bulletin board displaying pictures of customers pets and Starbucks locations throughout the world. This Starbucks affords a great view of the Red Cliffs.
If I return to Snow Canyon, I could see myself doing another check in here

Like most locations. Good service and great to have an iced tea on a day like this. I know iced tea sounds funny, but after climbing over boulders in this blazing sun looking for Indian rock art, a nice venti iced tea is the go to drink for me. I can enjoy an espresso later.
Wifi always a bonus! I checked my email with my iPhone and all was right with the world except for the scrapes and cuts on my legs from the boulders.