Storchak Cleaners Laundry & Tailoring

This is an extremely poorly run operation. I cannot advise you strongly enough to steer clear. They used to work with my place of business to do pick-​up & drop-​off dry cleaning service. A friend of mine had multiple shirts lost & eventually was able to recover all but one of his expensive dress shirts. Even knowing this narrative I chose to drop off my husband’s brand new (literally worn one time) tie that had been stained by a tiny splash of hand soap. Rather than trying to clear the stain at home I thought it’d be best to entrust it to the professionals since the tie was a $ 50 brand new item. What a mistake! It’s now been 3 weeks with no tie. My place of work says Storchak left on bad terms & they won’t return their calls. When I call Storchak I get scolded by the woman who answers for inquiring about the tie because «she will call me when she knows something»…or «the owner is out of town & will be calling me back»…or «she has two other places she needs to check for the tie»…or whatever other excuse she feels like using that day. They refuse to allow me to file a claim against insurance for reimbursement or even discuss the situation with me for more than 20 seconds before they hang up on me. This is very possibly the poorest excuse for customer service I have experienced. Save yourself the run-​around & aggravation & steer clear!!!