Erbert & Gerberts Subs and Clubs

I’d no idea this was a «theme restaurant.» Apparently, every item on the menu is named for a character in an obscure children’s book. One cannot order a turkey sandwich without being corrected: «One ‘Bony Billy!’» It’s as if it’s part of the job of the hapless employee — to gently coerce you into using the goofy nonsense syllables with which the sandwiches have been christened. I’m 50 years of age and I don’t want to learn the lexicon of a whimsical menu; I just want a turkey sandwich, thanks.
Indeed, when your name is called out by the surly unkempt teenager behind the counter, you’ll be handed a child-​size sandwich. A four-​inch sub with a cup of microwaved soup will set you back over $ 10. And if you should ask for additional condiments after you’ve paid, you’re met with a forlorn sigh from the cashier, because he has to open a new screen in order to charge you more money. Jalapeño slices on your sandwich will run you an additional 75 cents. That won’t break you, but it is annoying. Six sad little pepper slices for 75 cents makes one feel nickled and dimed there.
Ambience: none, unless you liked the sound you used to hear during fire drills in grade school. Erbert bakes his own bread, but when the oven timers go off, they emit a loud and unnerving buzz that shakes the walls. The noise stays on until an employee feels like shuffling over and resetting the timer.
In future, I’ll happily drive 12 miles to Jersey Mike’s in Mankato, where the employees are scrubbed and pleasant and eager to get you what you really like. I’ve always appreciated the way that the manager there will ask how you liked your meal. This won’t happen at Erbert & Gerbert; the slovenly employees there can’t wait for you to finish eating so they can resume their gossip and shenanigans.

While traveling home with the leadership team of the company I work for we stopped for a quick bite to eat at a familiar establishment that we all enjoy. The food as always was good. The problem I have is the very unfriendly staff. After walking to the counter to order my food I was greeted by a very unpleasant middle aged woman who was obviously very irritated that we interrupted whatever she was doing. Myself and the team I was with are all in the customer service industry and can fully understand someone having a rough day. We get it. Now the issue comes in the fact that I ordered my sandwich without lettuce or tomato. I received my sandwich with lettuce and tomato. This is not something that would generally ignite me to write a review, however had your employee been engaged with me and been listening rather than being irritated by the fact that she had to help me my meal probably would have been what I had ordered. Take that for what it’s worth.

I work from home and every now and again I like having a lunch I didn’t make myself, fortunately the folks at E&G’s deliver.
I ordered a cup of the wild rice and chicken soup, their Flash sandwich with ham, salami, and coppa; and a bag of their salt and vinegar chips.
The food arrived quickly and tasted great. They lost one star for including a topping I asked to be held from the sandwich, but it was easy enough to pick that out and still enjoy my sandwich. I’ll definitely order here again.

Can’t get order right most of the time. Sandwiches look thrown together.

Great location on the main drag in an 1887 bank building and great subs. They don’t toast the bread but no need to do that like there is at Subway. Bread is halfway between the soft Subway bread and the crunchy Jimmy John’s.

They were giving away free subs today to promote their new menu, so I figured I had nothing to lose.
Subway tries to use the whole fresh angle, but many times their veggies are sort of wilted or from a jar. Erb’s and Gerb’s was freaky fresh though. I got the ham sub, with a sweet and sour sauce, red peppers, cukes, onion and lettuce. Wow, it was great.
I got an m&m and chocolate chip cookie too. Again, great.
I’m surprised anyone works here though, the day manager was very… assertive. Maybe all the employee’s were slow, but she was constantly yelling at everybody and its an open kitchen so all the customers could hear her. «You forgot to tell them about our new subs!!», «Go clean those tables, now!!», «You have to reset the oven after you take the bread out!!», «You have to hurry up!!!», «You aren’t making those subs fast enough!!!» Come on lady, these people already have a shitty job. You should be nicer to them.

Erbert & Gerbert’s is my personal favorite for subs & clubs. And I’m not just saying that because I’m a former employee (or am I?) It’s been many, many years since I worked there, but to this day, if there’s an Erbert & Gerbert’s anywhere in the general vicinity, I will choose it over any other sandwich shop, hands down.
The singular factor that places Erbert & Gerbert’s one step above the pack is the bread guts. When I first started working there, I thought it sounded like a pain in the you-​know-​what to gouge the smooshy inside of the bread out of each sandwich before loading it up with the fixings. But as soon as I had the chance to try my first sandwich, I became a believer.
One of the other neat aspects about this particular location is that the restaurant was built in and old bank building. Some of the original architecture was incorporated into the design so it has a much more charming atmosphere than something that was developed into a newly built structure.
There’s also the added bonus that whenever I have the chance to eat a sandwich from Erbert & Gerbert’s, I can reminisce about some of the more hilarious aspects of this job, such as the countless number of drunks who stumbled into the restaurant and oh-​so-​wittily slurred, «I’d like to order the Bone-​Me Billy!» Or the guy who ordered the Jacob Bluefinger only to have his friend turn to him and say, «you didn’t tell me you were dating Smurfette again.»
Ohhh, college. And now I’m craving bread guts.