The Home Depot

We purchased doors from Home Depot, and also had them installed. I would never recommend anyone do this. The doors were delayed by the manufacturer twice, but no one ever called to tell us that. We had to call once the date they gave us came and went. We then asked for a discount because of this delay, and we are over a month later since we asked and were told we would get a portion back and it still hasn’t happened. My husband had to call again, so we will see if it gets taken care of the second time around. My husband took a day off work to have both our front and back doors installed because they told him it would be a one day project. He receives a call after the time they were already supposed to be at our house stating that the guy who was supposed to come install them, his truck broke down the night before. They would try to get someone out there to try and get one door installed, but most likely could not do both that day and would have to come back Saturday (this was Thursday). Guy finally shows up and gets the front door installed, but couldn’t do the back door. So we have to wait until Saturday to get the second door installed. The guy takes about 5 hours to do what we were told would be 3 hours so we wasted our entire Saturday. And now the back door does not slide properly and is incredibly noisy. So now we have to take more time out of our schedules to have them come back and look at it. I would NOT recommend getting things through Home Depot like this. We will never do it again.

Love the Home Depot. I prefer them greatly over Lowes. They have always been great with helping me find what I’m looking for, and stands behind their products if you have any issues with them. All around just a treat. Plus in my opinion they have the best paint department around. Very helpful, great products, and they can match anything. Best part is they run sales a lot, so it becomes much more affordable than its other premium paint competition.