Kauffman Tire Service of Tyrone

First, I went here about 2 months ago with a nail in my tire. They took me immediately and the wait was only about 10 minutes. They came out and said «You’re all set…» and I asked «Where is the invoice, where can I pay?» and they told me to make sure to have a nice holiday — that the repair was on the house.
Second, I told my ex about the fast and great service and he went in about 3 weeks ago with the same problem, a nail or screw in his tire. In and out in less than 30 minutes and they didn’t charge him either, «Have a great New Year!» they told him…
Finally, today. I have been hearing something in my front wheels, Maybe I need new brake pads. The first place I think of is Kauffman because of the nice people, fast turn around time and honest service. I drop the car off and tell them I think it’s the front brakes but to do whatever they think it needs… They said «Give us about 2 hours.»
I walk across the street and take my daughters to lunch. Before our food even arrives, Kauffman calls me and says «the brake pads look like they were recently replaced, the rotors are in great shape and nothing else is needed…»
I tell them, «Look… I WANT to give you guys my money, can you find anything wrong with the car that you can fix that I can pay for?» and he laughed and said «We can replace the pads if you want, but I’m telling you, they look new and you don’t need it…» So I went in, picked up my keys and drove away again, without paying a red cent.
They REALLY could have taken advantage with giving me something I didn’t need or selling me some other «problem» that they «had to fix» — but they didn’t. Kauffman guys are FAST, HONEST, and have CHARACTER and INTEGRITY… Something so hard to come by in today’s world of business.
I send EVERYONE I KNOW there and cannot recommend anyone any higher. THEY ARE TRULY THE BEST!

While Kauffman is good for tires, do NOT allow them to do any other serious repairs. Recently, I had the misfortune of allowing them to repair my brakes. They found the alleged problem and charged for new brakes. Since that time I have had nothing but problems. Warning sensors would not reset and mysterious noises became evident. Finally, in disgust, I had to take my car to a real repair shop at the dealership.
Kauffman’s did contact me after this post and tried to convince me to return. I passed, but they were nice after calling them out on Unilocal

I’ve had new tires from here in the past and I come in once a year to get my oil changed. The guys working are always really friendly and they remind me of my dad (also a big, goofy auto mechanic). Honestly though, my favourite thing about it is its location. An oil change takes from 60 to 90 minutes, and Barnes and Noble is right next door with Tyrone Mall literally across the street, so you can have a fun stroll around or sit in on some bookshop wifi to get work done while you wait. If you do opt to stay at Kauffman’s they have free sodas and coffee and a little lobby area with a tv.
Additionally, if you’re like me and get the hives when having to use a telephone, you can easily make an online appointment off Kauffman’s handy-​dandy website.
So yeah, great shop, and they’ve yet to explode my car. I’m a fan.

Great service from beginning to end.
I needed new tires and after doing a ton of online research first to determine a few makes and models of tires for my vehicle (something you MUST do first), I began the task of calling around local shops for the best out-​the-​door cost (the price of the tires themselves is only part of the equation) as well as any other recommendations I hadn’t come up with. When I called Kauffman, I spoke with Dan.
Dan was very helpful, gave me quotes on a couple of models on my list and also made a couple of other recommendations, both of which my research confirmed were good tires. After calling other shops, Dan’s quote beat everybody else for my top choice on my list, and never tried to steer me toward something else when I confirmed which tire I wanted. The out-​the-​door cost included some services that others charged separately – including road hazard – and still was less than competitors. Impressive.
That was a Saturday. I told Dan I’d be there Monday and he confirmed he’d have the tires shipped from their Tampa warehouse and ready for me. They were delivered Monday morning and I walked up to the counter around 1:30. He offered a couple of other services that I declined with no fuss. I also mentioned I’d be taking my vehicle to my regular mechanic within the next week or two so they didn’t need to do anything else; just the tires. «Okay,» Dan said. I signed off on the paperwork in which the total price was exactly the price I was told over the phone. I handed over my keys and took a seat in the waiting area (which had complimentary beverages and k-​cup coffees). I took out my Kindle and read comfortably for the next hour-​and-​a-​half until they were done – a reasonable amount of time. (It also helped that Monday afternoons are probably not as busy as weekends.)
In the end, it was a completely smooth and painless process in which I got exactly the tires I wanted and no surprise charges or hassles that I didn’t want. I’d be happy to do business with them again.

I had to give a star to place my comment, I wish they had minus star cuz Id rate this place –100 stars.
Go elsewhere folks, stay away!
Said on the phone they’d match price of another quote I had from a competitor so I took my vehicle in, they put a cheaper tire on !
Good thing I noticed before I left, then they said «oh those tires cost MORE and gave me a problem and argument over price matching !
2 days later I found the wheel weights laying in my driveway and had to return to have the tires rebalanced…
Stay away !!!

I recently recieved a letter from the Mark Kauffman the president. The last statement was «I hope all issues were resolved». Huh nothing has been said or resolved. So I wonder if the guys at this location have now decided to ignore the president like they ignore customer service. I still recommend you take your business some where besides here. If they don’t listen to the president then the you definitely don’t count.

The staff here were pretty nice, and considering I just needed to get my tires replaced, it was painless. I ordered what I wanted in advance, and there was a promotion going on that offered a rebate from the manufacturer. The tires came in, I stabbed by to get them done, and got a print out of the rebate information, but they forgot to print a receipt for me. I had to go back the next day for it. If the employee was on the ball, he would have noted that to save me the inconvenience.
The waiting area is average — no frills, but not uncomfortable. There’s a steady supply of magazines and drinks while you’re waiting. The pricing seemed to be pretty fair, and their hours are really good (read: more extensive) for this type of business.

The guys here are always a class act. My wife has taken her car here many times, as have I, and have always had reliable friendly car care.
They offer free flat tire repair, (how nice) but it would behoove you to repay that by coming back as a customer for an oil change, tune up, tire sales and service.

Quote over the phone was great. Work isn’t complete as promised. Initially was told the work would be complete by the AM when I scheduled to pick up my vehicle. This was not the case. Now have a 3 – 3.5 hour wait. They are short employees.
I was given a time frame for the work to be complete again, and this time it was spot on. The tires offered and price quoted were exactly what I was looking for. I did have one rounded lug nut and asked that they change it. While the work was being complete I recieved a call about the rounded nut and again asked they just place a new one. After returning home, I found they just left one lug off the truck rather than replacing it.
The staff was nice and firendly. The product was exactly what I asked for. The work time frame could have been better, however, I’m sure I would return here again.

I went into Kauffmans in St Petersburg FL with an idea of what I wanted. I didnt want to spend the money for new Run Flats since I am trading the car in, but I knew I wanted the Direzzas again or Potenza. The sales guy was really pushing Coopers hard (which were more expensive than the ones I wanted). I knew they had good reviews on performance but so do the others I wanted. I really didnt like the idea of buying Coopers to begin with and emphasized my hesitancy, but he was saying they were the greatest things since sliced bread. They also seemed to be the ONLY ones he could put on that day. I finally agreed to buy them, still with the thought I was making a mistake. Sure enough, after they were put on, my heart immediately sunk when I looked at them. They have big rounded edges that make them look like BIG BALLOONS! Ugly as hell. My Direzzas looked very aggressive and these things on my 550i look ridiculous.
I contacted a buddy of mine who installs tires in Ohio and confirmed my suspicions that the guy was pushing the Coopers because they make alot more margin on them. I am pissed at myself for letting him sell me on these things, but the guy who sold them, saw I was real hesitant and still pushed them. I also suspect that he could have gotten the other tires in also, but was telling me otherwise.
I also expressed my displeasure when I picked up the car and was basically told tough S%@$. Once they put the tires on then they are used, even though they were driven 100 yards and parked. A reputable company would have seen that I was obviously pissed and would have swapped them out. He kept saying he didnt want me to be unhappy and asked what he could do. What he could have done was swapped them out and made me happy. Instead he gave me a $ 50 off coupon for the next time I come in. That wont be happening. I had planned to buy new tires for my wives SUV from Kauffans in Lakewood Ranch next week, but that aint happening now. Not only will I not go back, but I will tell others to avoid as well.
If Kaufmanns wants to make this right feel free to email me at