Capitol Chevrolet-Cadillac

Where do I start? I first was looking at 1500 Silverado LTZ. They told me the next day that they sold the truck. So they offered me an LT with NAV and apple iplay. They even installed steps I wanted as a second options because they can’t get the flat ones. So where is the problem? Well they were washing and fueling the truck while we signed and after signing we find out no NAV and no iplay. All I get is a «well you own the truck now. Nothing we can do. Unless you want to throw 7 or 8 thousand down on something else because the truck is yours now. BEWARE! No one seems to know anything about these vehicles! Best part I am on the lot complaining about the issue and guess what I find In a far back row? The LTZ that neither the salesman or the sales manager could find because they „sold“ it Same stock number as the one I was promised. What a crock. SPEND THE TIME GO TO PDX OR WILSONVILLE! Better yet stop by power gmc and get someone that knows what they are doing. On a side note here, the parts guy asked why I didn’t get the flat steps if that’s what I really wanted. I said because sales manager said they are not an option to order, he goes ummm sure they are they are stock on our LTZs. Don’t waste your time. I gotta spend 1600 bucks now to replace the stock crap 8.1» non iplay non NAV info center for what I was told the truck has already. I am glad I am in an industry where people ask me all the Time where to buy a car because my answer is anywhere but Capitol.

I went in to buy a Tahoe, and I left with a Tahoe, the staff is excellent, Alex and David were great, plus the Chevy building is clean and comfortable. A 100% great experience!

CUSTOMERS BEWARE… Stopped in today after shopping around the past few weeks looking to purchase a Corvette… unfortunately, there were only two cars to choose from, both of which didn’t really appeal to me. The sales lady (Mina) was helpful and nice… however the Sales Manager was by far the worst salesman I’ve ever come across –rude, condisending and completely lacking the slightest bit of customer oriented professionalism. I would have been happy to coordinate any effort to locate the package I was looking for, however the arogence alone of the sales manager was enough to have me take my business elsewhere. I’m not sure whether to be angry or feel sorry for Capitol Chevrolet having someone like this man managing their sales.
Oh yeah… the best part, they are happy to take your money –but unfortunately if your looking to buy a $ 70,000 car… you DONT GET TO TEST DRIVE IT FIRST. Haha, okay… no problem. I guess your base model red car will sit for another 2 months with NO INTERESTED BUYERS. If you didn’t treat them like crap… we might buy local. Guess I’ll head back to Portland and find a professional dealership to work with and would be happy to take my business.

Everythime I bring my vehicle in for a service something is not done. The air filter is not checked. It is the same dirty air filter that has been in the vehicle for the last 9,000 miles. It still has bird feathers in it.
My new window sticker shows for the next service is 4÷09÷13 or 29 684 for miles. My invoice shows the milage was 32 990 at check in. How can you go backward on milage.
These little mistakes make me wonder how many big mistakes they make.
Now I wish I woud not have purchase the service contract.