So happy Les Schwab referred us here. We were on our maiden voyage towing our trailer so a little nerve racking out of the driveway. Second day our break assist malfunctioned but thanks to Kelly and the other kind staff they trouble shot the system until they figuered it out. Repaired it, no replacement, yah, and got us safely on our way before we headed up the mountains. BIG Thanks, not cheap fix, but feel so much safer and secure.
Paige H.
Rating des Ortes: 1 Salem, OR
Beware. This guy will tell you«it will be done tomorrow» whether it be an estimate or fixing your vehicle, but neither were done in that time frame. In fact, he had our vehicle almost 2 weeks telling us he was«backed up» then following with«I’ll have it done tomorrow». He quoted us eight Benny’s to thirteen Benny’s, then charged us almost two Benjamins over that quote. When I called to ask why it was over the quote, the rude receptionist said there was no quote on file, and when I spoke with Dave he said he was sorry we were quoted that, as if he wasn’t the one that gave the quote, but he was! He also told me over the phone that the reason that he quotes under is so people won’t go to shop around elsewhere. Bad, dishonest practice! I highly suggest you skip this place. They seem more into ripping you off and very much less into customer service. You’ve been warned. Update: he did knock it down to the $ 1400.00 after I stated I refused to pay over and would be contacting the BBB. I still plan on contacting the BBB online tomorrow when I’m not on my smart phone, because the site has a glitch when I try it on my device. Update: he did knock it down to the $ 1400.00 after I stated I refused to pay over and would be contacting the BBB. I still plan on contacting the BBB online tomorrow when I’m not on my smart phone, because the site has a glitch when I try it on my device.
Mike H.
Rating des Ortes: 5 Salem, OR
This is a great family owned business. I have my boat serviced here and would not think of going anywhere else. Through the process of having the boat worked on, I moved our vehicles there and it has been the best. Fair price for good service… exactly what I want.