Just not impressed here like I used to be. Employees have become inattentive and douche-y. Very rarely are the games and records alphabetized. Hey, instead of walking around talking about who has an STD or who is the gayest, how about putting out product or organizing? The gals that mange the store are snooty man haters. It’s only a good deal to shop here if you join the VIP membership. Sometimes I find great deals on used games. You will always find good DVD deals too.
Jade W.
Rating des Ortes: 5 Salem, OR
I’m seeing reviews saying terrible customer service” but whenever I’ve gone we(my husband and I) have had great customer service and very knowledgeable staff. They have a wife array of different products besides DVDs and CD they have some old things too. I recommend giving them a try for yourself.
Barbara J.
Rating des Ortes: 1 Portland, OR
Worst. Shopping. Experience. Ever. Help was completely unhelpful. DVDs and blu rays mixed as well as new and used. Couldn’t find any 3D at all. Won’t waste my time shopping here. Amazon has better selection and prices. Epic fail!
Johan D.
Rating des Ortes: 4 Salem, OR
Generally good customer service, and a wide selection of music and movies. I mainly shop the music, and although the prices are ridiculously high, by buying multiple ones to get the discount, or buying used, you can sometimes get quite good deals. I also enjoy just browsing.
Savannah Veronica J.
Rating des Ortes: 1 Salem, OR
worst customer service ever and the manager there is very mouthy. she ran me up wrong, then asked to swipe my card again and I said, «no its okay, I’ll pay in cash». She then said, «what do you think Im stupid or something??» I just told her I didn’t trust her to get it right beings how she already messed it up so I offered to pay with cash. Reasonable… but not this dragon lady. If anyone ever deserved to be fired it would be her. I’ve never had such bad customer service in my entire life–