Greyhound Bus Lines

I’ve been to a few different Greyhound bus stations and while I wouldn’t give any of them a 5-​star rating, this one needed to be addressed. It was terrible! The building is falling apart outside and inside. I felt like I couldn’t sit down or touch anything without having a full shower. When I got there I walked right up to the counter and there was no one there. After waiting for about five minutes a gentleman showed up and did not greet me so I greeted him and asked him when the next bus to Portland would be boarding. He told me 5:20 and and then took a sip of his water clearly annoyed that I was asking him anything. My ticket showed that the bus would be leaving at 5:20 so I asked him again how long before 5:20 the bus would board. He looked at me like I was being rude by restating my question and showing that he was obviously annoyed with me stated that it will board when it gets here. Extremely poor customer service! I then had to deal with a very rude female driver who was obviously on a serious power trip. She stated that I would be unable to get on the bus because I had printed my tickets on once piece of paper and not two. When I asked her how to resolve the situation she said that I shouldn’t have done that and made it seem like she wouldn’t let me on the bus. I asked her I I wasn’t going to be able to get on the bus that evening and she stated, «don’t put words in my mouth». I have never been treated so rudely. With one call and one second of her time she determined that I was in fact able to board the bus, and it seemed to me that she should have been more discrete about her concerns originally instead of arousing the concern of her passenger, if in fact it could all work out in the end. Very unfortunate grouping of Greyhound employees that trip for me. I hope they’re not all the same, but it will definitely make me rethink taking the Greyhound for a trip like this again.