Midas

OK. So I wrote a review about Midas about a week ago and it disappeared. Weird? Anyway this is the first not so good review I’ve ever written and feel like its important for everybody to know about my experience. I brought the truck in, got a quote for 1500.00 + dollars to replace a wheel bearing and to also do the front brakes. I have a parts quote for 680.00 for the bearing. I called Dodge they sell the same part for 250.00. They also wanted to replace rotors (according to the mechanic I took the truck to didn’t need that). Another (oh im not exactly sure how much that was, but one rotor was more than the other equaling about 300 bucks). The labor they charged was spot on normal. Anyway the mechanic I took it to charged me 600 bucks. He also replaced radiator cap, hydrolic arms that hold the hood up, a hose, just anything he could find that he thought needed changing. For the same job. He used factory parts (except the hood rams i think). he also told me that whoever put the tires back on my truck didn’t torc them down in face a couple of them were only hand tightened. Weird I know, but all of this is 100% true. Stay safe out there.

Best customer service, I have brought in my old Nissan to have new brakes and more stuff it need it to be done. It was a pleasure doing business here, Victor which it happen to be the manager did a wonderful job, Absolutely recommend it thumps up Midas

We went in for a oil change and drove it for a few days and the rpm keep going up and down when it didn’t do that before. Called them and they said we had some belts loose so they fixed them without are ok. Very unprofessional will not be going back.

My boyfriend and I were having trouble with the engine and how the way our car was accelerating weirdly and was using more gas. We brought it into Midas and told them that our check engine light is on and that we BELIEVE it was our knock sensor we had it looked at somewhere else first, but still told them do whatever you need to do to make sure it gets fixed and the check engine light is gone. They said no problem we will take it a look at it and drive it around the block to make sure what the real issue was.
After a few hours they told us that the engine manifold was broke and that they fixed it already without letting us know. This part was NOT broken before we took the car there and they tried to make us pay for it, even though it was their mistake and they broke it doing their job. After a lot of arguing back and forth, they finally unwilling didn’t charge us for replacing it.
Not even two minutes after we pull out of the parking lot, not only was the check engine light still on, but at least three other sensors came on, and the car drove the same way as before we brought it there. After we came back and showed them all the lights that were still on and that nothing seemed to be fixed, Chuck told us well you denied a diagnosed inspection; which we did not. He also said that they did replaced the knock sensor and showed us the part, which we believe was not even the one from our car.
Therefore, after paying over $ 900 they took complete advantage of us and we left with more problems than we had before we brought the car there.
Chucks response «what do you want us to do about it»
Me– «what did i just pay you 950 $ to do?»
Very unprofessional and rude.
Well let’s hope at least they fixed our brakes correctly.
Its obvious after reading others responses Midas on Lancaster and Chuck make a living by screwing people over…

Went to Midas twice, worked with Chuck both times. The first time I thought I was satisfied. That is until a week and a half after they replaced my radiator I found out that they didn’t put on a hose properly, so I leaked coolant so much that when I filled up my coolant at night, it was completely gone in the morning.
I figured this was just a fluke, so I decided to give them another try, but let’s just say that there won’t be a third time. My check engine light was flashing and my car would stall when idle. They had my car for 5 hours and said they fixed the problem. The next morning I was in again for the same exact issue. They did not charge me a diagnostic fee but they charged me for another part and said that the problem should be fixed. As I left the shop, my accelerator lost the tension and fell to the floor. When I walked in 3 minutes after leaving their parking lot, Chuck seemed frustrated that I was there again. I told him about the accelerator issue and when he told the mechanic to follow me out to my car. When walking to my car the mechanic said that he knew about the issue, but did nothing to fix it and called me to say may car was done. I still cannot drive my car, and $ 600 later I am having to go to another mechanic to start back at square one.
I have to agree with Elisa that Chuck is a scheming guy. I called him and he told me that I got a great deal because they worked on my car all day and he did not charge me a diagnostic fee. I didn’t really get a deal because the same issue I brought in my car for is still there, and now I’m out $ 600.
It seems that Chuck condones his mechanics’ lazy work ethic, and is fond of milking you for all the money you’ve got. He gets defensive when you try to confront him about it and tries to make you out to be the crook. He will also not give you straight answers and be very vague. He preys on the fact that most people do not know much about cars, and will make a sucker out of you.
All I have to say is that if you need your car worked on, take it elsewhere. You will save money, and your car will most likely be better off.
I gave them 2 tries, and was let down each time. This review is to help you out so that you don’t become the next sucker.

My husband and I have been having trouble with our truck, brakes and our speedometer is out of whack. We took it in to Midas because of their lifetime guarantee on brakes. We were pleased to hear that the brakes were going to be $ 700, but a little unhappy that our repair was going to be $ 1800. We spoke to Chuck and he said that $ 2500 and our truck will run like new.
We were hesitant at first I mean $ 2500 is a lot of money. We saved up our money for 2 months. We went back in and they repaired the brakes and supposedly did the work on the speedometer. We picked up our vehicle and that next morning when we started the vehicle the speedometer was still messed up. We called CHUCK and he said bring it in will take a look at it. We dropped it off and the next day got a call from CHUCK and said we can’t fix it. My husband goes in to figure out where do we go from here. We just shelled out $ 2500 for a vehicle that we can’t drive and was guaranteed that it would run like new. Chuck said it needs blah blah blah and it’s going to be another $ 180?! What?! WHY?! It can’t be fixed, but you need another $ 180 for a thingy? (I’m a women and don’t know the exact mechanical terms.) I’m confused myself we paid $ 1800 for them to fix the speedometer but it wasn’t fixed and now you want more. My husband kept his calm and Chuck kept repeating himself and then got angry and said «Well I’m not going to just give you free parts?» «Free?! «my husband says «We gave you $ 2500, I would expect you guys can make it right. We will pay for the brakes but the initial problem wasn’t taken care of. «CHUCK got angry and raised his voice «But we did work on it we did blah blah Blah! «Well no Chuck you worked on it but the work was not done properly. You should stand by your guarantee and fix the problem. I mean repairs should last more than 1 Day and I’m not expecting it to last a lifetime. He proceeded to explain that he did some work on blah blah blah… WHAT?! Well Chuck I believe we payed to have our truck fixed, I can’t even imagine what kind of work was done that cost $ 1800 for it to run the exact same. CHUCK then said «IF YOU DONT KNOW WHAT A BOLT BLAH BLAH BLAH IS THEN YOU SHOULD’NT EVEN BE DRIVING. He said this in the presence of customers. My husband outraged by his insult asked CHUCK for the head office or regional phone number he then said «NO I’M NOT GIVING YOU THAT YOUR GOING TO FILE A COMPLAINT!» My husband walked away. Midas should stand by their word, instead we were insulted and taken for $ 1800. Would not recommend this place. I Wouldn’t be surprised if CHUCK pocketed the money himself. Very disappointed in the way Midas handled the situation. I didn’t realize that brakes are now $ 2500 BEWARE of Chuck and his team.

Great customer service and my brakes were done perfectly for a fair price. Way cheaper than what Les Schwab had quoted me. I highly recommend Chuck and his team.