Petco

Yesterday I went in to look at the animals and noticed a hamster very obviously dying. It took me almost 5 minutes to find an employee and when I showed the employee he tried to tell me the hamster was «dreaming». The response I got was not only annoying, but the fact that it took so long to find an associate bothered me as well. I surely hope the associates are well enough trained to know the difference between a dying and dreaming animal…

The manager is a ruthless man hating LETTER B, stay away!

I have taken my English bulldog here to get a really good bath about 4 times and all of the times I was happy with the results. Today I took both of my EB’s there to get a bath and when I got them home and let them sit on me they were still very dirty; like dirt dirty. There is visible dirt on their bellies and above their chests. They both still smell funky like they have been playing really hard for a full weekend (they haven’t been playing since I picked them up from their bath). All in all I am very disappointed and will probably be switching to Petsmart when they need a grooming session. I am very disappointed.
Their stuff is very very high priced but on the plus side they are next to a Tuesday Morning’s who has very similar basic items for half the price (dog bed, treats, toys, etc.).

I like the store because it is a fun place to shop, has a great selection, always clean and tidy, has great staff most of the time. I have a favorite employee their that is awesome and she is always so caring. And is pretty much the place to go for your pets but, I do not like their prices. They are way to high and ridiculous. We go their to get a live large rat for our ball python and they seem to look like their medium sized rats and the medium look like they are small sized so I don’t know who thought it would be okay to charge around 12 dollars for a medium rat labeled as a large one. It’s so annoying because my ball python wont eat anything thawed and dead but, I can’t find anywhere else to purchase cheaper rats that aren’t sick and maybe wild. They need to seriously dock their prices because I have mentioned it to them and they just laugh it off, my favorite employee is the only one that agreed and sympathized with me on the subject.

Over priced, I made a shopping list online with their website and the prices were not matching the online price. The clearance items weren’t really marked down much at all. The cat scratches were way too much there is a guy on Craigs list in Vancouver who makes them anyway you’d like for half the cost, custom built the way you’d like. He ensembles it for you too here you have to put it together your self. No one greeted me or asked if I needed help. We just got two new kittens and were in need of pretty much everything. The cashiers were chatting it up with one another having a conversation that should not have taken place in front of a customer, in fact it looks terrible on the business when the workers are dropping the F word left and right. The store was clean I will give it that, but some of the items I was looking for were not there, and when I found one it was in the wrong spot so I was unable to find a price or locate someone who would check for me.

VERY overpriced. AMAZINGLY high prices. HIGH HIGH HIGH. And I didn’t see many sales. So like Erin H said, go down to Fred Meyers, just a minute drive up the way. Reason why this place is two stars and not one star is the following: Very clean, very professional staff, and speedy checkout. I went for the first time this past weekend, looking for a birthday toy for our cat. not too good of a selection. my mom went the other day and said someone asked her, «so what brings you in today.» then he proceeded to look in her basket and comment on what she was buying. How inappropriate is that???

Clean, big, and full of pet stuff.
I even found a hamster toilet – for potty training your hamster! Have you ever heard of such a thing? Ridiculous.
Their prices are too high, especially when I can get the same thing (or very similar) at my Fred Meyer down the street. Why break up a shopping trip?

Well, to start with, Petco doesn’t carry my dog’s food. Most of their foods are low quality, and have either wheat, corn, soy, or some combination of these. Many dogs are allergic to one or more of W/​C/​S (my dog is allergic to wheat), so this is problematic.
I recently purchased a betta, he died within a week. I’ve successfully had bettas before, so I’m positive it wasn’t me. They guarantee fish and will refund the price of the fish, but they won’t take back the $ 45 in supplies. Oh well.
Their trainers are NOT Certified Professional Dog Trainers– that doesn’t matter to some people, but just keep that in mind.
Finally, my dog was acting weird, so I took her in to have her anal glands expressed (Petco was cheaper than the vet). The lady told me that I should have it done «every time she’s bathed.» Interesting, because (1) you’re not supposed to bathe dogs a lot, it messes with their natural oils, and (2) expressing a dog’s anal glands when it’s not necessary will cause the glands to need to be expressed more frequently than they would otherwise. Also, I found out later that Petco only externally expresses glands, not internally– like blowing your nose halfway when you’re sick.
A general lack of knowledge and lack of quality pet supplies. Try South Salem Pet Supply instead.

They have a good supply of parrot food. Clean and courteous, they offer a lot of your usual pet supplies.

I’ve been in there three times, each time they’ve never had more than one register open so checkout can be slow.
Prices are high compared to the South Salem Pet Supply store across the street.
For instance at Petco, Feliway cat diffuser refill (on sale no less) is $ 29.99 — but across the street the exact same thing is $ 21.99. That may be an extreme example, but even basic stuff like cat litter and Wellness cat food is also a few bucks more for the same size and brand.
On the plus side, this place has a big selection of items, and also sells actual small pets (birds, fish, etc… not cats or dogs).