This One’s 4 You Salon Boutique

Doesn’t even deserve one star!!! Made appointments for 2 mani pedis and they decided to bump one for their own convenience. The one girl who did do the only appointment they would allow (crystal I think) did less than quality work and after 4 days the shellac chipped off. Shellac usually lasts at least 2 weeks and up to a month on my nails. VERY DISAPPOINTING to say the least and not worth the groupon or any reason to go.
Samantha R is right in everything she says.

This nail salon doesn’t even deserve 1 star. The customer service is terrible. I went in for a shellac manicure and it was the worst experience I’ve ever had and I have been getting my nails done for years. The customer service was extremely awful. Not one single employee was courteous or friendly in any way. I probably would have had a better manicure at a beauty school. The manicure was done sloppy, half assed, it was lumpy, looked like I needed a full and I just had them done!!! I will never return to this place again. I will without a doubt make sure that everyone I know does not step foot in this place. Just terrible. They should be ashamed of themselves for offering this rye of service. Amateurs is all I can say.

A couple of things to know if you’re thinking about trying this place out.
First of all, there are hidden fees to your mani and/​or pedi. They will make you buy a kit for 5 dollars (for about .75 cents worth of stuff) that includes a disposable file and buffer. A small minority of salons out there also do this, so it’s not unheard of but be aware and bring your own or be ok with the extra 5.
They will also charge you an extra 5 dollars to soak off your old shellac. They will not tell you this until it’s time to pay. So there is an extra 10 bucks to add to whatever cheap price you think you will be getting.
They run constant Groupon deals, but will roll their eyes and generally act really put out if they know you will be using one. They will tell you not to buy any more of those and hand you a coupon that is not in fact as good a deal as the Groupon.
They give bare bones service. No massage or lotion with either the mani or pedi. Dry cuticle removal. No scrub with the pedi. It’s about as basic as you can get, thus not really the bargain you think you will be getting.
The salon itself is brightly lit with lots of windows in a strip mall. Not particularly relaxing. The other workers in the salon talk loudly and sometimes inappropriately. They are not in the least concerned with you feeling relaxed.
Not only do they charge for the bowl of acetone they ask you to soak your fingers in, today I was also handed a tool and asked to start removing my old shellac myself while I was getting a pedi. Wow. I’ve had lots and lots of nail service and this was a first.
I walked out with a decent looking mani/​pedi but felt ripped off by the hidden fees and definitely not pampered.
Don’t be fooled by the seemingly good Groupon deal if you’re looking for more then what I’ve described. I won’t be going back.

I was in town for my boy friends job and I decided to get a mani and pedi. I first found them on group on so I called to make sure they had time to get me in. The girl I spoke to hesitated about getting me after I told her I found them on group on, she told me to just come by. When I got there I was told to chose a color by the lady that had short colorful hair I don’t recall her name she was super sweet I must say. Any other time that I have gotten a mani the tech soaks my fingers then applies cuticle oil to them push back my cuticles not is this case she just pushed them back dry not very pleasant not to mention she didn’t cut any of them off. She then went on the apply the polish. Let’s just say the pedi went the same way other then the fact that this time I got to soak them first but no cuticle cutting was involved. When I think about a mani and pedi I incision a pleasant relaxing getaway not a rushed service.

This place is awful. Bought the Groupon for a shellac mani and pedi. No soaking or cuticle cutting for mani. Actually really just a basic file down and then applied shellac which came off within a few days.
Pedi was no better. Basic soak, no massage, cuticle cutting, etc. I was told if I wanted to book again, not to use a Groupon.
No worries, I wouldn’t go here for free or if you paid me.

Family owned, Krystal is great at nail art! Very happy with my service, had a shellac manicure with nail art diamond accent. Have hot water, so bring a tea bag! Also offer coffee and filtered water. For the price it’s 5 stars. Lots of parking, close to my house, $ 15 for shellac manicure with a groupon. Great deal.
Will be back

Efficient in an hour for removing shellac and giving me new shellac French tips. I was left for about 15 minutes while my gal left my old shellac soaking and she served a walk-​in with an eye brow wax.
It seemed a little odd, but it was OK. She did a nice job. No small-​talk which today was a-​Ok with me. It does affect my review perhaps a little.
Also notable, when I called to see if they were open for me to come in I asked about another gal who works here that I’d seen before and she didn’t know her name or who I was talking about… Albeit, that girl was out today, but seemed a little odd in some ways. Maybe it’s just me. Good overall, had limited blue color, I think I like the color I choose. Supposed to be color changing — unless I am in the bathtub this is a dumb effect.
These girls are OK. Don’t know if I will come back without a coupon though.

I usually do my own hair and nails, but decided to treat myself to a professional hair dye job and mani/​pedi for my wedding. I found this salon through Groupon. Samm was my stylist that day. I told her that I had dyed my own hair blonde and wanted to be platinum blonde for my wedding. She bleached my hair and while we were waiting she did my shellac French manicure. About this time another stylist came in on her time off (Brittany I think) and was chatting with Samm during almost all of my service.
After my manicure, I was shocked that when we came back to the mirror (friend included) after washing it out, my hair was a bright yellow/​orange! I was shocked and worried. Samm told me she could not bleach it anymore to try to get to platinum or my hair would fall out. She told me to go to Sally Beauty Supply and buy my own purple shampoo to tone down the yellow/​orange.
Then Samm gave me a pedicure, which was not very relaxing given the friend followed Samm to this station as well and they played with their phones and snap chatted with some guy the whole time. They also bad-​mouthed their coworkers and clients as well to me.
I felt pretty embarrassed of my hair and didn’t know what to do as my wedding was in two days. When I went to get my hair styled before my wedding, the stylist took the time to tone my hair for me and made it a beautiful platinum blonde. She said Samm should never have sent me home without toning and fixing my hair. And that I needed two different types of toner to fix it and how could I have known what to get on my own at Sally’s.
I think Samm was going to go to lunch with this other stylist after my appt and didn’t want to take the time to fix my hair. I don’t know why this other girl came an hour early for their lunch date, as it bothered me to have an audience and they were pretty immature and annoying.
Afterward, Samm quoted me a price if $ 60 not knowing I had a Groupon, and I realized later that I had paid $ 80 for the Groupon so it didn’t make sense. The service price was actually cheaper than the Groupon? I don’t get it.
My shellac manicure only lasted about 7 days and I peeled it off pretty easily. As this was my first shellac, I thought that was normal, but my sister tells me hers normally lasts 3 weeks and it is so stuck on that she has to get it professionally removed. Huh. Not a good shellac then.
I have not called the salon and complained as I do not plan on going back there and want to forget the whole embarrassing experience.

Like many others on here a girlfriend and I found this place through Groupon while looking for a place we could go together to get mani-​pedis on our girl’s afternoon. They directed us not to purchase the Groupon but that they would still give us the price.
When we arrived we were directed to choose our colors and then were brought to the pedi station. The water was lukewarm — as if it has been sitting there for a while and when we asked for additional warm water one of the girls turn our taps on for about 5 seconds and then turned them back off — not much help.
We were chatting and enjoying ourselves for the most part but I could tell that the girl doing my toes was doing a terrible job right from the start. They didn’t have any flip flops at all (not even for purchase) so they had to paint around my sandals. That’s partially my fault for not bringing any but we also were under the impression that our pedicures AND our manicures were going to be Shellac — instead it was just our manicures. The girl doing my toes also thought it a good idea to challenge my friend on her desire to not have a leg massage. She’s about 6 months pregnant and that kind of stimulation can lead to things like blood clots releasing and early labor so she simply asked to keep the massage on her feet only. There was no reason to disagree with her reasoning — the reason was irrelevant.
Once we were finished with our pedicures we were taken to manicure stations that were across the room from each other and that was the end of our chatting. I find it extremely annoying when you call specifically to ask for side by side mani-​pedis, they book you knowing that, and then they split you up anyway. The manicure I received was not great — the girl spent more time trying to get someone to warm up her lunch for her than paying attention to what she was doing and as a result I ended up with a bumpy shellac manicure that lasted about 6 hrs. I have 6 chipped fingers from doing nothing more strenuous than typing 1.5 days after my manicure.
I would ask for a refund on this or at least another manicure but I don’t even live in Salem. Drove out there just to spend the day with my friend. We ended up standing outside the place talking for another hour since we weren’t able to talk anymore after our pedis.
Inexpensive in a «you get what you pay for» sort of way… Never again!

So this place is always full because of their deals on Groupon ($ 15 for Shellac). Well, it seems the space is too small for the volume of their clientele. I find it super chaotic when I step in the door. There is no seating available and women are pushing and shoving around their nail colors to chose from. My friend booked me an appointment with her for nails ahead of time and they didn’t ask her if I wanted acrylic (which I did), I ended up getting shellac since that is all the girl (Krystal) knew how and she didn’t offer me any other alternatives. She started with my pedicure first, and cut me with the file that she forgot to file down first. I thought I was overreacting until there was blood. She seemed very grumpy and did not make much small talk. There were no disposable flip flops so I had to purchase theirs. She was fast and I thought the nails (the mani & pedi) looked good.
I booked a second appointment simply because I had a groupon for $ 15 and wanted my nails looking decent. This time was awful. When I walked in the door the place was packed again (it was also the day before Mother’s Day). There was a lady sitting on the left alone who appeared to be in the middle of a manicure and she was trying to get the attention of a staff saying, «umm, can I please get a bandaid? There’s blood on my finger…» AHHH I didn’t want to waste my Groupon though, so I stayed. :-(Another lady asked me if I had an appointment and once I told her, «yes, a shellac mani with Krystal,» the lady didn’t say anything and walked away. A minute later another woman asked me if I had an appointment and I repeated myself and she kindly escorted me to the nail polishes which had 3 women already looking at them, so I was looking over their shoulders… Fortunately, I already knew I wanted beige, but it was uncomfortable being in everyone’s way. I stood and waited awkwardly, directly behind and beside two clients getting their nails done (I’d rather have waited outside). Then Krystal took me to a back room that looked like a closet. There was another nail tech in there working on a woman’s nails. The table I sat at with Krystal was so tiny and flimsy out knees were touching (… NO, me no likey :-/​). Like last time, she was in an awful mood. A little worse actually. She kept dropping things and afterward saying, «really!?.» She talked crap to me about her previous clients that day and was saying how she planned on sneaking off to the back room after finishing my nails… She said this to other girls. I felt like such an inconvenience. She was doing my nails so fast and it was so awkward like she was shooting for a world record! After she was done she took a file and scratched my left middle finger nail’s paint and left pinky nail’s paint… I looked at it later and there are visible scratched in the paint… What the heck?! I then showed her my Groupon and she said, «next time, don’t do the Groupon, just let us know because they take half.» I just smiled at her and tipped her $ 5 and said, «have a good rest of your day.»

Really disappointed:(I saw this salon on groupon, I was thinking wow this place sounds really great, especially since they have decent reviews. So I was all hyped up. I called once at 11 am, and a second time around 1. Both calls were UNANSWERED. The first time I can understand, but the second seriously? Since they didn’t answer both of my calls I decided to go in at around 4:30 pm and see if they could do a BASIC MANICURE. I was really surprised when they said «No, we only have time to do a gel manicure» especially since there was only 1 customer there, and 3 workers. For a place that has good reviews I would have expected more from. EXTREMELY DISAPPOINTED… since I wasted my time just to get rejected. for the 3 employee’s you had there I would think someone would have the ability to answer the phone. guess not.

Worst customer service I’ve ever encountered– I waited 45 minutes for a pedi that I made an appointment for, a lady doing a gel mani in a younger girl (10 – 12) was extremely rude to her customer, and took a call while doing her manicure, this woman repeatedly talked horrifically to the girl about not moving her hands it was gross to watch, she’s a child. Staff repeatedly gossiped about customers in front of other customers after they had left.
Onto my horrible pedicure– the lady didnt do the colors as I asked and when I asked again she sighed and acted as if I was The place you sit is a cushion stupid. upon some cement step. Completely uncomfortable. I soaked for maybe 30 seconds before the woman told me to put my feet up to do nothing but put some kind of sugas scrub on which was nice, but make no mistake that was the only pleasant thing about my trip here. The woman didnt file my nails or trim them, just complained the whole time how I had a lot of polish on before, which um, I am pretty sure it’s her job to remove to put new polish on.
All in all, I would never return or recommend this place to anyone. I only went there for a pedi which wasn’t great but this review is based mostly on their customer service or lack there of.

Krystal did my nails (shellac). She was really friendly and sweet. The prices are unbeatable. I Would definitely go back!

I also found this place through Groupon. I called them and had no problem getting in the same day. My nail tech was friendly. She asked me what color I wanted to use and I asked to do a french manicure as I was going to be in a wedding and didn’t want anything obnoxious. She was VERY hesitant but said she would do it on my toes. The spa pedicure began when she took me over to the back on the salon. There is a cushion and a sink that you soak your feet in. No problems so far in the pedi. She used a good smelling scrub and also an oil that made my legs really soft. Then she starts telling me about how it would look much better if I didn’t do French tips on my toes and that I should do pink. I wanted French but decided to go with a light pink because I would rather have that than a mess. As far as a pedi, there was minimal filing or pushing back of the cuticles– you know, just the normal things you expect when you pay someone to touch your feet. Anyhow, she painted my toes and really I could have done a much better job. I don’t know if it was the fact that she was left handed or her hand was unsteady, but there were drips and the color didn’t cover my entire nail. I took a photo but I will spare you the goriness.
Next, she took me to a different section of the salon for my shellac mani. This must have been part of their remodel as it looked really new and nice. My nails were not soaked at all and she pushed my cuticles back. Again, minimal shaping and attention to the nails. Doing the shellac was okay but there were multiple times where I had to ask her to repaint because she missed huge sections on the side of my nail. Had I not said anything, I doubt she would have fixed it or seen it herself. Finished nails looked okay but there were a couple little air bubbles.
Overall, the nail tech was friendly however this was definitely not my favorite mani and pedi. If it wasn’t for the money I wasted here, I would have gone to a different salon to get my nails redone right away.
Probably will not be back here.

I rarely felt my presence was more than a sideline to the amount of conversations that took place between employees about planned social events, etc. If a friend was getting a manicure ahead of me, my start time was usually late. I haven’t been back since last year so maybe things have become more customer friendly. Problem is, there are great places in town who make customers feel they are number one so really, that’s where I’d go.

I found this place through a friend who told me about a Groupon for a shellac mani and a spa pedicure, all for $ 35. (scooooooore!) I called to schedule an appointment and was offered times that day and the next. The woman on the phone seemed stressed out, so I was little worried about how professional the place and employees would be, which is very important to me.
Anyhoo, I found parking right in front of the salon and went inside. I was greeted nicely and led to an array of nail polishes to pick out some colors. I was feeling indecisive, and my nail technician Cassia helped me pick out a bright color for my fingers (instead of the black, dark brown, or black plum I usually go with, to reflect my existential angst).
We started with the pedicure, which was in the back of the salon behind a partition so didn’t feel «on-​display» like I do at small, one-​room salons. I got to sink into a cushiony chair and put my feet in warm soapy water and just bliss out. It was much needed after a particularly hard week (/​month/​year…) and I was so relieved I had an hour to myself to just relax. We ended up talking about our lives a little bit, because Cassia was so sweet and I felt chatty. I didn’t feel awkward or pressured to talk or to be silent. She was able to create that great illusion that we are just two friends having a chat, even though she is literally scrubbing my feet while I’m sitting three feet above her on a throne of cushions.
I forgot about that Oregon rule where you have to bring your own kit (nail file, pumice, etc), so I bought a new one — as I always do — but these kits come in cute little colored plastic containers, so I can just leave mine in my car and never forget again!
Then Cassia gave me a shellac mani and I loved the bright color we had picked out (cajun shrimp, I believe it was called). I think I tipped 20% or more, I was feeling so great about the experience. I will DEFINITELY be a return client. Plus, I love that I’m supporting a local, independent business started by a mom!
tl;dr: LOVED it. Definitely worth a visit. :)

I always get a GREAT pedi here — they take their time and do it right. They don’t talk to others while doing your treatment, they actually talk to you — in English too! They also have a cute selection of boutique items there at good prices too!

I always see coupons for this salon in the weekly papers or on Groupon. They are always good deals. I’ve driven past several times and it looks very nice from the outside. I just can’t get over the name, it’s so silly! I don’t get it.
However, I have heard so many good things and so I finally took the plunge. I got a mani/​pedi from Becky and she did a wonderful job. I just hate going somewhere and paying for a service that you aren’t 100% happy with in the end, it’s so disappointing. But I was very satisfied with Becky’s work and I not only made a follow-​up appointment right on the spot, but I will definitely recommend her to friends. She took her time and did a great job. I didn’t feel rushed, she made me feel like I was sitting and chatting with an old friend. She has 20 years of experience and it shows.
I had such a good experience with my mani/​pedi that I decided to get a massage while I was there and they fit me right in. The gal who did it gave me cards with her name on them, but I’ve already handed them out to several friends and now I can’t remember her name! She was also excellent and after the massage she took the time to explain a few different stretches that would benefit my personal aches and pains in the future. The massage room was nicely decorated and clean.
The whole experience was great and I’m looking forward to going back. I would definitely recommend this salon to anyone and everyone. Decent prices and quality workmanship. They also do hair, so I’ll have to try that out next!

I had a pedicure from Renee. I have to be honest I think it was the best pedicure I have ever had. She did a wonderful job and she makes you feel very comfortable.