Town Fair Tire

Every spring the tires on my boat trailer are flat and usually off the rims. The guys at this store always treat me incredibly well, and are always in a good mood. I really wish I got this type of service at every retail place I went!

I have been to Town Fair Tire on numerous occasions.
I went to Salem store today to have tires swapped and get an alignment performed on my wife’s Toyota.
Marco and Dan made sure I left as I had arrived, a satisfied customer.

April 23, I went to Town Fair to purchase tires. I had a 11 am appointment. Truck went in fairly quickly, but the manager told me at first it would be 2 to 3 hours. I asked for them to put my old tires in the pick up bed. When I opened the tailgate all oil came out. I had a container of oil secured in the bed and they crushed it when they placed the old tires. I was angry that the technician that made the mess left like that for me to clean up. He never said anything and I supposed I wasn’t going to see it. I instantly told the manager who turned around and gave a rag to an employee who wiped it with 409. While oil dripped all over my tailgate. When I got home I off loaded the old tires and noticed one was not mine, again I had to go back. Unprofessional job, and careless employees. I will call the regional office on Monday., we’ll follow up Got 100 dollars off. Thank you

I absolutely dread doing anything related to cars. I find it annoying getting inspections, repairs, oil changes, car washes (lol) and especially changing tires. But my experience at Town Fair was fast, easy and painless. Their customer service is outstanding.
I was greeted right away when I walked in. The sales associate came out and inspected the tires on my car. He then walked me around showing different options (the tires all looked the same to me lol) but I just wanted something that wasn’t too pricy. I decided on four tires within ten minutes. The sales associate was very knowledgeable and didn’t pressure me into paying for extra stuff.
It wasn’t busy at all and it only took them an hour to install them. They texted and called me when it was finished. They offer free tire rotations which is awesome. I highly recommend Town Fair for your tire needs.

Booked an appointment for four new tires plus alignment online. Appt was Friday at 9 AM, everything was done within 40 minutes. Price was as expected from my online booking. Nice crew, responsive as soon as I walked in. Tires feel great so far!
Update — got a bubble in one of the 7 month old tires from a nasty pothole. Luckily I purchased road hazard insurance through Town Fair when I purchased here in Salem. I received a greatly discounted replacement and the folks here made it easy.

Went by TFT 3÷16÷16 at 4:05p to have low tire warning checked. gentlemen was very cordial, checked my tires and discovered a nail in one. Told me it would be $ 3.95 to repair and would take half hour. I had appt at 5p but wanted tire fixed so I agreed. Went inside and paid. Checked my clock it was 4:15p. 30 minutes later, when it was suppose to be done, my car was still sitting in the parking lot. I went to desk and explained I had an appt in 15 min, how quickly could this be done? He told me I was next. In the meantime, on the screen view of cars worked on, I see another car go in ahead of mine. I asked another man what the story was and he said there was still one ahead of me. At the point, the original man said he was sorry, he didn’t realize they were shorthanded back there! Seriously? The store opens at 8am and it was almost 5p! I asked if I could go to my dr appt and come back by 5:45 and get it done and I was told no because they close at 6, but they stop taking appts at 5:30! They said if I wanted I could «make an appt» for the next day or so. At that point I asked for a refund and left. VERY POOR CS and not at all accommodating! I would never recommend them!

Great customer service, Dan helped us get the best tires with an afforadable price did took longer then said though

Duane from Nashua and Dan from Salem were extremely helpful. They never tried to oversell, but search my needs and fit them the best way possible. I am extremely happy with the customer service and the new tires are night and day for comfort and noise on my car. This company is where I will go for years to come. Awesome customer service and products!!!

Great and quick service. My mercedes needed all 4 tires. Dan was awesome from the time I called to the time my car was done. I would recommend anyone to have their tires done there.

I went to Town Fair Tire this week to replace my tire. I met the nicest salesman, Nick Sirois (sorry if I butchered your last name). We had a new tire picked out in minutes. He explained that the service department could change it for me that night. I was so impressed. I waited not even 20 minutes before they called my name to say my car was done. If I ever need a tire or know someone that does, I will be sure to send them here. Thank you for great service.

Never had a problem at this town fair. I just drop my car off and pick it up. Better than the Tewksbury location.

I had a flat tire that needed to be patched. Stopped in at lunch time and I was in and out in 20 mins. They were able to repair the tire. They took my fullsize spare off, put the newly repaired tire on and tucked away my spare under my trucks bed. Excellent service and price. $ 3.95 to repair, mount & balance my tire. Great work guys!!!

They did a really good job balancing and aligning a new set of tires.
If you are from Massachusetts, you will save the sales tax, the environmental tax and one more. They will price match too!
Great overall.

This is my second time returning to town fair tire in Salem Nh and have received 5 star customer service each time! The young man who helped both times was Mike L at the front desk. I’m very impressed with this location and will refer them to others.

Solid place to get new tires or have them serviced. I’ve always been quoted really fair prices here in comparison to other shops. Been coming here for years, never feel like I’m getting taken advantage of. Excellent customer service every time. Highly recommend.

I had a fantastic experience at Town Fair Tire in Salem, NH.
My car failed inspection yesterday, as I was told the tread on my right front tire was dangerously low and the other 3 tires were just shy of the same thing. The mechanic at the shop I went to for inspection was going to charge me an obscene amount of money to replace all 4 tires on my tiny civic coupe, so I looked around. However, I didn’t have much time to spare as I’m going away this weekend and driving a car full of friends, and I did not want to leave anything to chance (ironic since I don’t regularly use my car anymore).
Now I am always wary of trying out a new mechanic or shop, as I am a female and have been over-​sold to in the past, but my sister highly recommended Town Fair Tire in Salem and I didn’t have time to lose. I showed up at 8am the next morning when they opened. Marco immediately helped me out — he listened to me and understood the situation, then talked to me about the type of tires that my car required and what the different price points entailed. He then took my car in right away to get the job done. The price point of the tires I purchased was incredible compared to what I was quoted the day before, the tires are higher quality than the original factory tires that were on my car, and the service I experienced was better than I could have imagined. I had confidence that I was in good hands, and an experience that usually gives me anxiety ended up being stress-​free and actually enjoyable.
I was in and out in no time, and I can feel the difference that the new tires make! Thank you so much, Marco and team!

Horrible service and deceitful business practices. I will never go back!
I hate tire buying in general. It’s such a sea of «free this», «free that», «buy 3 get 1 free» but they’re all 34% marked up, low advertised price but $ 200 in fees, etc. Ultimately, I went with Town Fair for the «Lifetime Snow Changeover».
I brought in my 2015 Audi SQ5 on 11÷06÷15 with 2,075 miles on it because it was delivered new with summer tires and I needed All Seasons as soon as the pavement froze. Again, I literally went here because of the promise of free changeovers.
After I took the new tires, the balance was atrocious. The car shook violently at any speed over 55. A brand new Audi remember. So I had to take it back (to the Woburn location), to get my tires re-​balanced and that was about the only part of this that went smoothly.
Now it’s July, and I’m back getting my summers put on. I was charged $ 42.50 and told «the free changeover is only if they are mounted on wheels». WTF? Why would I need somebody to install tires if they were already mounted on wheels. I also own a 2015 Audi S4 for which I have a devoted winter wheel/​tire combo, and like anybody I just jack the car up and swap them as needed. I purposefully gave Town Fair my tire business because I thought my winter changeover would be seamless and inexpensive and boy was I cheated!

Bought my winter tires here about 5 – 6 months ago and everything seemed to go well since they had mounted and balanced 4 tires fairly quickly. When I asked if I could see the print out of my alignment, the guy at the front desk couldn’t provide one for me, and then someone else (guessing the manager on duty) said you don’t get a printout unless something is wrong. Well that led me to believe they did not do the alignment because as soon as I got on the highway, the car was pulling to the left, and the tires were out of balance as well, confirmed by another townfair tire a couple days later. Also my tire light is on permanately now since I’ve had the tires put on, guessing they ruined one of the sensors and apparently they can’t replace/​reprogram them. I’ll only goto townfair for warranty work now as far as my tires go.

Absolutely disgusted with this place. Found what tires I needed via their website last nite. Got there today oh surprise they had none in stock. The guy wanted to sell me another pair $ 20 more. I threatened to walk away and he ‘cut’ me a deal. I got my car 3 hours later after getting 2 tires and alignment. Drove home my car now bombs to the right. Before I took it in it drove straight as an arrow. Avoid this place at all costs!!!

I can’t think of a better place to go for tires or alignment. Al is awesome. I ask for him every time. First car care place that talk to woman too. NOT just to men. I’m sending my family.