Willamette Valley Transport

First your driver was 30 minutes late for pick-​up. I was told and received text conformation pick up was 5:45.
Driver did not pick up till 6:18.
I am in the back of one of your vans right now.
Your driver is yelling at me and telling me I’m rude because I don’t want to engage in conversation with him.
He also banged my leg because he straddled my leg when tightening me down in my chair.
He had my leg in between his legs?
Very inappropriate and unsafe.
I am actually afraid for my own safety!
He is driving reckless now because he’s angry.
I’m trapped.
He keeps asking me questions about where I live, about my heritage, my name, if I’m married and if I have children.
I told him I don’t wish to discuss my personal life I don’t like talking about myself. He started yelling at me.
Screaming that I’m rude! Telling me I’m rude for not making conversation.
All his other customers talk to him but since I don’t I’m a bitch. Serious?!
He’s serious. This man is dangerous.
He told me he was doing me a favor?
I need to be polite to him and answer his questions.
I told him he is a hired driver.
All I want is a ride home, not conversation.
I would call and complain about him but I’m afraid he will hurt me if he gets as mad as he did over nothing.
Just because I am handicapped and need a shuttle does not mean I am subject to conversation with your driver.
At no time was I rude.
I video taped him yelling at me.

Willamette vally transport is the best. I have used them many times and have had only one incident that I had to call about. The owner, Tim, is great to work with. The drivers are very professional anf care about thier customers. Plus this is one of two companies that have oversized lifts for us larger patients.

Best transport company in Salem! Timely, extremely friendly and helpful, and reasonably priced — would recommend them to anyone!