Direct Protection Security – ADT Authorized Dealer

Dylan at ADT was absolutely amazing. He made it seem like he was in my shoes, as a parent In a neighborhood with multiple burglaries as of late. Dylan at ADT was vey good at explaining what his company offers and how the systems work. He also personally followed up with me a week after getting the service installed. The alarm tech Was on time and had no snags in terms of hooking my security system up promptly.
I would recommend this company for all your home security needs.
Lono Barnes
Santa Cruz, Ca

We’ve had a hardwired security system for nearly 18 years since the house was brand-​new, however it was missing some features found in newer alarm systems. We spoke to James about upgrading our system and finally made the decision to proceed.
Jacob and James came out and explained all the options, (and my only regret is that I didn’t take the plunge the year before because I would have saved six bucks a month in monitoring fees!)
David came out and installed the system and took extra time to explain all of the features, and I was pleased at how detailed he was with the work.
There was a problem getting the hardwired sprinkler/​flow detector fire alarm system integrated with the new wireless alarm, however another installer, Daniel, came all the way out from San Jose and found a way to modify the old system to work with the new wireless setup, and it works perfectly. This feature was really important to us, and we wouldn’t have been able to continue unless the solution was found.
The phone app was easy to set up online (best to use a computer then access your alarm diagram with the app) and makes it easy to tell the status of the alarm system from any location, plus we like being able to arm and disarm the panel remotely.
The billing went off without a hitch and so far there’s been no need to contact ADT directly; i’ve had a couple of questions, but Jacob at DPS has always been accessible and able to answer everything.
All in all a positive experience, so we’re very happy to recommend DPS to anyone who may be thinking about getting a new alarm system, or upgrading their older one as we did.

I am extremely pleased with my ADT alarm system I recently had installed. It has everything I need to feel safe. The installer was very knowledgeable and took his time to explain everything to me and answer all of my questions. I even have extra buttons for direct dialing the the police department and fire department. He assured me that even if the alarm was pulled off the wall that the police will be notified of the break-​in so nothing can stop the system from notifying the police department. Knowing that, I made sure I had it installed next to the front door. The installer was very thorough and even fixed some windows that had bad sensors from a previous alarm system install and tested it several times. OMG! It is ear piercing loud! It doesn’t get any louder than that! I am sure the entire neighborhood could hear the alarm when it went off. I feel so much safer having this alarm system now! I will always have ADT Direct Protection Security alarm system in my home no matter where I live because no one is safe anywhere. Every town has break-​ins. It doesn’t matter where you live. I was given a super great monthly payment plan that I can afford. They are really willing to work with you. And to top it off I now have a nice discount on my homeowners insurance too! I am very happy with my new alarm system. I recommend this company to everyone! Great job! Thank you Jacob and Rose! You are awesome!!!

Me and my family had gotten Adt installed yesterday and the professional guy Eric who came out to install it was wonderful. Plus we saved so much money thanks to Jacob. He gave us a complete system at no cost which saved us hundreds. And we also recieved a fire alarm which helps in lowering our homeowners insurance by 15 percent for a one time really good price. So yes, we are Very Happy that we called Jacob from Adt this was a great deal we got from a knowledgeable, wonderful guy. Thanks guys.

We are Extremely Pleased with the Service Provided by ADT. Hector was Very Knowledgeable and took his time to talk about the system and the Various offers that were available. Hector set our Follow up Appointment with Jacob Kinter. Jacob was very Personable and Assured Us he would be Personally Available if anything at all Happened, that made us Feel Comfortable with our Choice to use ADT. I have Called Jacob Several Times and he has answered or return my Calls. Great Service from Quality People Highly Recommend Using Jacob Kinter and his Great Team!!!

First off as a consumer, in the selling world it is hard to find truly genuine people that are passionate about what they do and don’t just try to make a sale. Rosemary and Jacob really show they want people to live comfortably and safe. They are well informed and can answer any questions you have. They really work with you to figure out what is best for your needs. I highly recommend their services!

Im single gal who is living on my own for the first time. I thought setting up an alarm system would be a bit much, but rose and jacob came over, took the time to explain everything to me. The installation was quick n easy, installer was professional and knowledgable and answered all my questions. Rosemary was able to set up a plan that was affordable for me. They made me feel like family. Since then, whenever ive had questions, i have always had a quick response and my questions answered fully. I now feel safe in my home:).

I love my service! Rosemary made the installation so simple and guided through everything. ADT makes me feel so safe in my house and I would recommend it to EVERYONE… Rosemary assisted me, my parents, my best friend, my sister, and my mother in law! Great price and she is always available even after the installation. If you want OUTSTANDING SERVICE… Contact her ;).
Thank you for all of your help we are exited about all the services you provided us!

These reviews really helped us decide who to contact for our new homes security system. The prices are very reasonable & affordable. Both Jacob & rosemary were very knowledgeable & professional. We were so glad we read the reviews.

Excellent excellent service! Jacob and Rosemary go above and beyond for all customers! Thanks to them half of the block has adt!!! There is always weird stuff going on in the neighborhood and people around. It really makes me feel better knowing my house is safe when I’m there or even when I am not home.
If your looking for a great deal and great customer service be sure to give them a call before anyone else.

I had been thinking about setting up a security system for my home and office due to the recent break ins in my community. After reading some reviews and doing some research, I decided to give Jacob at direct protection security a try and I am glad I did.
He was very professional and came into the office to explain all the different options and levels of security that were available. He was patient in answering all of our questions and gave us his direct number in case we had any more concerns. The fees are very reasonable and Jacob was able to wave installation fees at both our house and office. Definitely give Jacob a try. He’s got our back!

I was looking for an alarm system and watching commercials on TV and asking friends I decided to call Jacob Kinter and Rose Fernandez. I set up an appointment and the both were very informative and answered all my question. The installers were very quick and didn’t mind my dog wanting attention and wanting to help them out. I feel safe in my home and tell all my friends and family about the excellent service I received. With everything going on in the world I can sleep at night when I turn my alarm on.

I want to thank Rosemary, Jacob and the whole ADT team in Salinas! After a break-​in I experienced, I did not feel safe in my own home anymore. They were sympathetic to my needs and answered all my concerns. Thanks to them I feel safe in my own home again! I can’t express my thanks enough. It is something I have learned the hard way.

I got the security system at home. i feel much protective with it. They have good service and explained to me step by step. I recommend people to get adt alarm system service with these people. Keep up the great job

After much research I decided to get my system installed with Direct Protection Security. Not only were their prices reasonable but I had the opportunity to work with Rosemary and Jacob. Their professionalism is what stood out from the competitors. From the first point of contact to this day they are genuinely committed to protecting families and the overall satisfaction of their clients. After my installation I got a few calls making sure everything was working correctly and to see if I had any other questions regarding my system.
I would not hesitate one bit to recommend them to anyone thinking about getting a system installed to protect their families and valuables.
5 Stars for the Angels In Blue!

Jacob and Rosemary are excellent!
Their customer service is amazing, when I first started looking for a security system for our home, I was not sure what company to go with and after my research I did find that Direct Protection Security ADT was my best option.
I am very happy with my system I mean I got a FREE system who wouldn’t be happy! I have had my security system now for 6 months and loving it. My mother in law fell in love too when she came over and I refereed her to Direct Protection Security and Jacob got her a system for FREE as well which honestly we are very blessed to have found them!
Definitely recommend this company, if your looking for a home security system call Jacob he will give you a deal.

I have been a loyal customer of ADT for some time now and I will continue to be! I did not want to wait until after a burglary had occurred in my home to get a security system that’s why I got ADT. During my initial contact with ADT specialist Rosemary and Jacob I was able to automatically sense their priority was genuinely the safety of people and that they were not just trying to sell a «product». This made me feel safe and comfortable.
It is a great feeling knowing my home and loved ones are secured at all times, but especially at night. I also had this ADT team install cameras around the outside of my home and one inside. I can view live footage or past footage right from my smartphone using the ADT Pulse app! (Technology is awesome!) I definitely recommend this ADT team!

Daniel knocked on my door and I’m glad he did. We had been debating getting a security system and Daniel did a great job of informing us of the features and benefits of going with ADT. He was very professional and answered all of our questions. We were leaving town in a few days and he had the installer come out the next day and we were active within 24 hrs. Very happy with the system and the technician who did the installation. We had one problem with a window sensor and they were out the next day to replace it.
Give Daniel a call!

daniel helped me out a great deal, when we had several burglaries in our neighborhood. i didnt want to be next. his information was very useful and he also gave me a great deal that i could not pass up. thanks to daniel and his team i have a great wireless system and contact with the medical, fire and most important police dept. i feel me and my family are safe thanks to daniel and his services he has provided. thanks daniel and adt/​san jose
yolanda nunez

I had recently bought my home security system through Daniel and his team. The prices were more than reasonable. His product knowledge, and patience made it easy for me to realize that he would be the guy to get the job done the best way possible.
I highly recommend Daniel for the job. I have piece of mind when at home or away. The system covers every need and then some. If you need it done the way you want and when you want then give Daniel a Call — ADT Dealer
JJ Garcia