Laurel Tree

This complex is a hidden gem! Neighbors are very friendly and helpful! When my car battery died I had quite a few neighbors offer to help give me a jump. The laundromat is clean and is open from 9am to 10pm. Pool is open during the summer and the gym on site is open ²⁴⁄₇. I love that this is a gated complex and is conveniently close to grocery stores, restaurants and the freeway, which helps my morning commute! Also very child friendly, with a cute park for the kids. Also pet friendly as well. If you choose to live here, please pick up after your pets! That is the only problem I can think to mention which drives me crazy. Nothing like coming home and stepping into fresh dog doo after a long night of work! Other than that, great place to live!

I’ve lived here before and had a good experience. I had a studio and then a two bedroom. The property was always maintained and Lourdes (property manager) was always reasonable and straight forward with me. If I didn’t need a bigger apartment, I definitely would have stayed.

Agreed with below posts, UDR and the management of this complex WILL do everything they can to scam your deposit as they did with me… unscrupulous cleaning fees… Now, I see they want a $ 1000+ for their studios, seriously avoid!!! Especially, if you are a CSUMB student, not to mention Salinas: the pesticide capital of the world!

I’ve lived here for more than 6 months and this is one of the most comfortable apartments I’ve lived in.
I have to say that the maintenance crew is very polite and will go out of their way to make repairs as painless and convenient as possible, thanks Pedro.
The property Management is great, the manager is very professional, and courteous.
Never before have I felt at home walking into the office of a rental property.
Lourdes is straight forward and doesn’t play games when it comes to serious matters, but has a great sense of humor which I appreciate.
I must say that the most patient person I have ever met has to be Gabriella Garcia. When you first walk into the office she will be the first person to greet you.
Though I don’t have complaints about the property I have had a moment or two where she could have very easily and rightfully lost her composure and asked me to leave.
I have to say that she is a very dedicated employee and is just as dedicated to making people feel as if they are more of a friend and not just a tenant.
She is very professional when it comes to serious matters, but at the same time she can make you laugh and be very caring.
Not to be MISLEADING to any of you, although she is very kind she is a professional in all aspects of the word. I would recommend living here for anyone who is looking for a comfortable and reasonably priced place to live.
Thanks to Gabriella Garcia and her coworkers I look forward to a long and comfortable stay

STOLE MY MONEY! OVER $ 500! My experience trying to rent a studio here was so awful I don’t even know where to begin.
After touring the property several times and speaking with Lourdes, I decided to fill out an application online. During my initial visit, Lourdes sat me down in her office to ask me questions about my finances. She did not shut the door and there was a lobby full of people two feet away, so I did not feel comfortable exposing my bankruptcy, which is embarrassing. I assumed it would be on the application and I could list it then. I told her that I did not have ideal credit and that my dad would be cosigning. She said that that’s fine, just put it on the application.
I go home to fill out the application and the home page states that after choosing your unit and submitting your information, your credit card will be charged $ 545. The holding fee is $ 500, which will hold the apartment until everything goes through and then be used as part of your deposit, and then $ 45 is the application fee. After going through the process, listing myself and my dad, who has perfect credit, as a cosigner, I was declined and my card had been charged $ 590. I probably should have known, but I was not informed that the fee is $ 45 per person, it just said $ 45 for the application of which both names were on. I had $ 560 in my account, so I overdrafted and was charged by my bank $ 35. Not the fault of UDR, but it should have been clearer.
I called the 800 number and it had been rerouted to some random college. I called the property and got transferred to the 24 hour leasing center, who does nothing. I finally got a hold of the office and left a voicemail that was never returned. I had to call back several times before reaching anyone.
So after the runaround and the $ 590, I’ve now lost another $ 35 to my bank. I was declined, but UDR kept my money and would not refund it. My stepmother went down to speak to Lourdes, who was very sweet and apologetic, and she explained that because of my bankruptcy I was automatically declined. She said she would speak to her district manager ASAP and explain the situation, and that she was «95% sure he would approve me.» She did not call me back when she said she would, she I had to call her. Gabby answered the phone and would not put me through to her, but promised she would call back. She did not.
I called back a few times and was unable to get ahold of her. My stepmom went down there again, and Lourdes said that there is nothing she can do, I was not approved. My stepmom told her that if I was not approved I needed my $ 500 back immediately, as the website and applications explained that they would not charge that amount if not approved. Lourdes said that she cannot do that, she has to request a check from the district office and it takes about two weeks, but she said to wait three just to make sure. It has been two and half weeks, and I have not received it. So I’m still out over $ 600, and this has significantly pushed back my apartment hunting, as this was my deposit money.
Not being able to refund me, and even taking my money in the first place when I wasn’t approved, was absolutely ridiculous and downright unethical. Unfortunately, UDR manages several apartment communities in Salinas. Despite their poor reviews online, I gave them a try. I should really rate myself one star for even giving them a chance.
Update 3÷14÷15: Lourdes decided to respond to this using my full first name, which I deliberately changed on Unilocal because, as I have expressed to several people at UDR, telling people I have filed for bankruptcy is embarrassing. Yes, I finally got my refund after Manuela, the district manager, told me there is nothing she could do, so I called the billing office and argued with them and eventually got it. So thank you Lourdes, for exposing my first name, which has a unique spelling and makes me easily recognizable. Anyone who sees me on here will know I filed for bankruptcy, which I clearly wanted to keep a secret. It is very upsetting that you would act so unprofessionally and show a complete lack of compassion to someone you stole money from and then turned away. A private follow-​up phone call would have been more appropriate.

This place is a scam!!! I was never home but some how I ended up paying every month about 150 in utilities. Guess why?! Well it’s charged depending on your apartment size. Bull! Not on your personal spending. So yes the tenant pays for the water used in the pool, the garbage and heater that’s on in the office all day!!! What about families that have 5 or more children in the 2 bedroom, yes you pay for there water and gas.
Be careful walking in the dark, there’s shit everywhere. These place is home to the most dirtiest pet owners ever.
The walls are paper thin you can here every conversation your neighbor may have.
After your lease is over expect about 150 $ rent upgrade, unless you tell them your leaving then they try to work with you. I don’t think so.
The snakes that work in the office seen nice at first but later they turn into some home girls you don’t want to mess with.
The «gym» is a joke and don’t get the key because if you lose it is 50 $ charge
Supposed to be a gated complex but the gate is always broken and open.
Good luck with your showers it might be one of those days they decide to shut it off without notice!
Forget about using there washers they are nasty and smell like mildew. 75% of them don’t even work.
Save your $ and keep looking this place is awful.

I am in the process of moving into this place… the homes i have seen have been nice but it is VERY difficult to get a hold of someone on the phone or even in the office. they have VERY bad customer service as well. They will tell you that they will give you a call back and they dont. i still am waiting for a returned phone call from a week ago and i still cannot get through. not sure if they have memorized my phone number and do not want to answer or not. I want to talk to the manager but that isnt happening either. i am very dissatisfied and i have not even moved in yet. I cannot even imagine what it will be like if i do move into this place. AS OF NOW, I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!!

This place is ok. It’s cheap for cali but the amenities that they say are included some are not so much but the staff is very nice and always ready to help. It’s near the highway but the noise isn’t that bad at all.
The people here are quiet, well except for our neighbors that just moved in, but they aren’t that loud.
Also if you put in a service call make sure you call them about it the next day because they aren’t very efficient with those things.