McDonald’s

Been waiting in drive thru line for over 25 minutes! It happened last time too, but I thought I’d give it another shot. Big mistake! I’m still in line! Seriously!!! 30 minutes of my life! Ridiculous!!!

This has got to be the worst managed and operated McDonald’s in Monterey County.
It’s apparent that the owners of this location are absentee owners and let unprofessionals manage their store.
Sitting in the drive thru line for 12 minutes to get 2 Mcflurry’s, 1 caramel sundae and a COLD large French fry is completely unacceptable!
You’d be better off going elsewhere other than this place.

Stop for a bite here and I’m the only customer here. The staff are too busy playing then cleaning the tables stocking the utensils and straws inside. I had to find a clean table to sit down.
The food was hot but other than that that was not the only good thing about here today.

I have never had a bad cup of coffee from a Mc Ds but this is so bad I can’t drink it!!! Tasted burnt

Do i not learn ??? What is wrong with me? Or better yet, what the hell is wrong with the employees at this McDonalds ?? Rude, impatient and oh did i mention RUDE !!! The girl working the drive thru acted like she had better things to do than take my order and would it really kill her to get a personality or even fake a smile? @#$%&…

Make sure they fill your large fries to the top. They usually give you the amount of a medium in a large order. Plus sometimes the fries don’t seem cooked all the way through.

Just got lunch at the Mickey’s location. It’s 3:30 pm. More often than not, the service and food is the best of the local Mickeys. Not this time. My order was to go. I sat in the drive-​thru lane way past their target delivery time. A quarter pounder, no fries, and a drink. The burger buns were dry and stuck to the cheese which was rubbery outside the meat. It looks like someone ordered extra ketchup and I got it instead. The parts of the burger could not be taken apart. The meat was dry on the edges. Clearly it sat awhile before being served. There were four strips of onion, and no mustard.
It was completely tasteless, unappealing, and not worth the calories. I took pics and stuck it into the freezer to take back for a refund.

I had a bad experience at this mcdonalds last week with their customer service
However
I called the owner who was super nice and promised to fix the issue. Other than that its a decent mcdonalds with easy freeway access

Mc flurry less than half empty through drive thru. Husband went in and they told him they only fill up half now. As a former store manager of a McDonald’s I know the employee was wrong. My husband had talked to the manager on duty. Not a place I will ever visit again.

When I first walked into this McDonald’s I just figured it was going to be like any other McDonald’s, but that’s when I saw him. I was lost in his beautiful blue eyes like I was transported into another world, the his pillowy lips asked «how may I help you today?» I was startled, why would someone so beautiful want to talk to me? So I just stood there. He asked again «how may I help you» then I looked at him and managed to stutter a few words «give me one of everything on the God damn menu please»
«Excellent choice sir, might I also suggest the 20 piece nuggets?»
«I’ll take fifty»
All in all this boy Jesse made the whole experience, he had such great customer service, you will not be disappointed at this McDonald’s. ⁵⁄₅ will go again.

Pit stop only :)

We had a Big Mac attack, and the McDonald’s in Prunedale just happened to be within sight. This is not our first visit here, nor is it the second or third, as we often travel 101 going to and fro for our restaurant reviews. You’d think we’d learn from our past mistakes and keep going, but then old age tends to make you forget some things. That’s why we’re posting this review. We need to be reminded to never stop at this McDonald’s again where we have never enjoyed a Big Mac without questioning its contents. Nor have we ever enjoyed fresh, hot fries at this McDonald’s but rather fries that were cold, overcooked, limp and fishy-​tasting. Now we just have to remember to check this review before our next restaurant review via 101.

My wife’s favorite location — fresh fries and double hamburgers. I wish the McDonald’s in pacific grove would learn how to run a franchise this well — we would go more often.

So apparently if you use your card more than once here, the cashier requires management approval. As inquiring minds want to know, I asked why did she need a manager to approve a $ 2 order? Manager said it’s a protection for the customer in case we dropped or lost our card, no one can make a charge against the card! I think this is AWESOME, THANKS MC DONALD’s this is great news!
As always the fries were fresh and hot, the white chocolate mocha was delish, but my daughter said the double cheeseburger had too much onion. Maybe her order was mixed with someone who ordered extra onions? She just scraped some off and enjoyed her burger.
The bathrooms were clean, and stocked, wish they had paper towels to dry my hands. Oh well, one way to cut back, same with ketchup. I didn’t realize I have to ask for ketchup! There was not a ketchup dispenser for the ketchup, so we enjoyed the hot fresh fries without ketchup. No complaints, only making a statement.
The cashier’s and staff were friendly and welcoming.

Poor service, my eyesight was not do good today. I went in to order, cash register lady did. not show me where the menu with smoothies were at. Instead she just stood there. After scanning three menu i found it. I ordered the strawberry shake she repeated something else, i told her no, then repeated my order with a large fries. when i recieve my. order The fries were stale, and there was no straw. I ask for a straw she pointed to the soft drink section. I figure you made my drink shouldn’t it come with a straw? Service is lacking, food is not to McDonalds standards. It is not the best fries is america.
the place did have some nice mcdonalds happy meal toy collections. if not mcdonalds memorbilla

Stopped by here on the way to Carmel. The kids were hungry, and it was close to Autozone where I had bought windshield wipers for the van which were very much needed cause of the heavy rain. Hash browns and hotcakes were what we ordered.
I used to think that McDonalds hotcakes were the best in the world. Funny, how the tastebuds change over time cause now I think their hotcakes are lousy.
This branch was clean and the staff was fine so overall I’d have to say that this location is okay.

By far the worst experience I’ve had at a Mc Donald’s! The drive through attendant was clearly not enjoying her job, could care less what we wanted and it showed. She was having what could only be categorized as a personal conversation with a manager (blue shirt and tie) which both used profanity during my transaction. Didn’t confirm my order or change. Once we drive away we found that my burger hardly had any effort applied to its prep, and actually get the cheese ON the burger! It was cold and hanging OUT OF THE BOX. I know it’s Mc Donald’s but come on! Keep driving to Gilroy and spend your money at one that actually gives a darn!

OMG they don’t have the 20 piece chicken McNugget for 5 dollars anymore. at least they didn’t the last time I was there!
AND NO ANY SIZE DRINK FOR A DOLLAR!
TERRIBLE!

It’s McDonald’s…what can I say? 3 stars for their clean bathroom. I won’t eat their food but I’ll use their facilities!

Their new Mc Café product line is very good.