MY Chevrolet

Nick Cotenas and Jeremy (last name?) were extremely helpful and kind to us. I will definitely buy from them again in the future.

I always take my Equinox for service at MyChevy. They do a good job and are always really friendly. On Saturday my service advisor was Eddie and he called me as soon as it was ready (I dropped it off and told them I wasn’t in any sort of hurry to get it back because I had errands I would be running).

This is the SECOND time we buy a car from George Soliman and both times he’s been AWESOME! We would like to comment on the outstanding customer service we received. We have interfaced with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, George has been the best sales person we have dealt with.

After sharing my bad experience with Gary Cooper (salesman who sold me the car) he was my advocate with the service department manager and the dealership general manager
My car radio was serviced and taken care with 100% satisfaction
Thank You MyChevrolet

My Chevy is fantastic overall, but George Soliman is what really makes this dealership different. My wife and I have purchased 3 cars from George, and he is the main reason we have returned to My Chevrolet each time. He is so patient, easy to talk to, and knowledgable. He also is also not pushy as some salesmen can be. He is excellent not only at helping you realize what is realistic when buying your new car, but also to work with you to get exactly what you want. He goes above and beyond for his customers each and every time. I recently had an small issue with my Chevy Equinox and was told I was going to have to jump through several hoops in order to get it fixed. One text to George and he was able to have my car looked at and diagnosed in under an hour. Obviously this was a special circumstance but it’s a great example of how George will go the extra mile for his customers. He is an asset to this company and comes highly recommended to anyone who wants to purchase a new vehicle. Thank you George!

I’m overall very satisfied with My Chevrolet. They have excellent employees that have given me amazing customer service.
Service Department:
I brought my car for service and Hector Lara greeted me as I walked in. I told him I had spoken with the service manager Chad Royal and he had set me up with an appointment. He asked for my information and for what was going on with the car. Apparently it was just a software update and a battery cable which I was told they were going to take care of. How amazing is that! Hector asked if I needed the shuttle that morning and gave me the number for the shuttle driver. I was driven to my destination and later that day I got a call from hector telling me my car was ready. I showed up to pick up my car and I’m very satisfied. I was well taken care of. Thank you so much Hector for the amazing customer service and thank you Chad for taking care of me.
Sales Department:
Now when it comes to the sales department let me just say Marco Barocio is awesome. I purchased my car here in November from him. He was more than wonderful. He was very understanding and was great showing me cars in my price range. I was so happy on how comfortable and easy he made my car shopping experience I actually told my friends and family about him. My parents were actually there last week and purchased a new 2016 traverse from him and are really satisfied. If you are looking to purchase a car I would defiantly ask for Marco.
I’m glad my overall experience from purchasing to doing service has been more than satisfying. My Chevrolet is great!!!

Bought three trucks here in the last few years.
These guys are great.
Rick is the best sales manager around.

Got my first 4 oil changes Free!!! However they forgot to wash my car, so I had to wait 30 more minutes and that made me be late for work :/​other than that, customer service is good, friendly people at the service dep

I bought a vehicle last month, Malibu, from Candilario. He was very informative about the car & he showed exactly what I asked within my price range. I took my car for a test drive and I was sold! From the time I set foot onto the lot, until the entire purchasing process (thanks Armando!) I was treated very good. I got a great deal and I know because I did my research first! They worked with my credit and got my payments where I wanted them to be. I would definitely recommend this dealer and any MY dealers for that matter. All the staff was friendly & made me feel comfortable with my decision. No buyers remorse or no beware here!

2 weeks ago I made an appointment for a check engine light on a Dodge I bought form My Chevrolet. I show up today and the guy asked how he cold help me. I told him I had an appointment. He asks where was my vehicle, I said its the black Dodge Journey outside. He looked at me with a smirk on his face as he walks outside and said «You know this is a Chevy dealer, why are you bringing your Dodge here»? When he walked back in I said «I brought it here because I bought it from here». I said look at my history, I’ve bought my last 2 cars from here and have had all of my maintenance done here as well. He said well if its the check engine light then you should take it to Dodge, we «might» not have the tools to fix it. I asked, then why did you make my appointment for today? Why did you call and confirm last night? He said we have a lot of girls making appointments here and they might not know what their doing. I said so you want me to leave? He said yea, you need to take it to Dodge. I said OK, I’ll never be back.
1^st off, when making the appointment for the check engine light on a Dodge Journey I should of been redirected to call Dodge. 2^nd he didn’t even know if they had the right tools to diagnose the problem. I made an appointment, he should have had his techs look into it. If they didn’t have the tools then tell me there is nothing they can do and direct me to Dodge. They should of at least plugged it in to diagnose the problem. They might of found out they could of fixed it instead of loosing a customer.

Came down from Half Moon Bay to meet with Nick in hopes of getting a new SUV. We seen a red juke online and our minds were set on it! We pulled into the lot and see. A Chevy Track SUV love at first site! We meet with Nick who is by far the nicest, honest and most pleasent car salemen we have ever met. We test drove the juke then the Chevy. Nick was there every step of the way and the most awesome moment that sold us on the Chevy was not only the warrenty but the outstanding personable customer serivce from Nick and the finance department! It was not your typicall dealership visit by no means.
I highly reccommend My Chevrolet and Nick.
We are happy owners of the Chevy Track

Mediocre experience.
I called into the dealer to get some quotes on a vehicle. After some talking over the phone, he came back with a price above MSRP and then tried to convince me about how good it was.
Decided to go to another dealer with more experienced sales people.

Hopefully this will be the end of the saga. Well it’s been over a year since my last review. I won’t go through all the details, only to say it’s been pretty tiresome. Going back and forth with the corporate office and MY Chevrolet. The warranty had expired. And they had the nerve to want to charge us a fee to repair our vehicle, when the problem was not fixed. That was shady. BUYERS BEWARE! I wasn’t going to give in. And corporate finally agreed. The problem seems to be resolved. No more nasty odor coming out of the air vents. We want to give a BIG SHOUT OUT to Chad. He went the extra mile. MY Chevrolet should be so lucky to have him. He gets 5 STARS from us. He figured out the problem. And didn’t just go through the motions. He worked with my wife and reassured her that he would get this resolved. I was skeptical, but he made me a believer. It’s because of Chad that I will continue to go back to MYChevrolet. Thank you Chad! You’re one of the good ones.

Greatest place to buy a vehicle. However they lack when it comes to maintainance. Rolled in last Saturday for a battery issue. Was told that since I didn’t have an appointment there was no guarantee that I could get a simple load test on the battery. Spend 10’s of thousands of dollars to make this MY CHEVROLET dealer owner a rich man. Yet in having spent so much at his dealership. His maintainance department can’t even do a simple battery test without an appointment.
No wonder so many are spending on European and Asian vehicles.

Had a great car buying experience this weekend.
My sales consultant was Eddie Valdez. I met with 10 – 15 different dealers over the weekend searching for the perfect truck. Eddie was the first, and consequently, the last that I had the pleasure of working with.
I showed up at My Chevrolet near closing time on Friday night. Eddie came out to meet my (7 month pregnant) wife and I. I told him upfront that I was not ready to buy, and only wanted to research different branded trucks. He grabbed the golf cart for my wife and, without hesitation, took us around to all of the inventory. He showed me the different chevy models, and explained in great detail the features and relative pricing of each. He took us to the Dodge models in the sister lot, and showed us the used inventory as well. Zero pressure and a friendly atmosphere. Once we were finished, we shook hands, and he handed me his business card. That was it.
I visited numerous dealerships over the next few days, and today (Monday), I walked into My Chevrolet and sat down, prepared to purchase a used Ford F150. I was offered a very fair price (for both parties) for the truck.
However, during the closing of the sale, I had a hiccup with my financing, and… long story short… I misunderstood the terms of my pre-​approval, got angry, and stormed out of the dealership yelling at one of the bosses (name escapes me… apologies).
After cooling down (I had a horrible experience with a dealer the night before… but that’s another Unilocal review), I realized that I had made the mistake, not the dealership. I called Eddie back and asked if the deal was still on the table. He was very understanding and invited me right back.
30 minutes later, I’ve got keys in hand, with all paperwork completed. Thanks to all of the folks involved. I’ve had my new (to me) truck for less than 6 hours, and I’m in love.
If I was a permanent fixture to the central coast area (I’m military), I would do business with My Chevrolet again in the future. Great experience.

I had a wonderful experience with My Chevrolet. I bought my new Malibu from Blayne Odell he was very thorough with explaining everything on the car and answering any questions I had. He made my car buying experience a great one and I highly recommend him if your looking to buy a new or used car, he is very knowledgeable and knows what he’s talking about.

Had a great experience buying my used car with sales agent Marco. Very professional and very informative. Provided details car fax extra key for the car.

Just purchased a vehicle from My Chevrolet and couldn’t be happier with the service and sales. I dealt with RICK RAY… no hard pressure sale. Plain and simple «what you see is what you get». I was very comfortable and would highly recommend My Chevrolet and Rick Ray, Sales Manager. Thank you for a very pleasant experience.

Completely dissatisfied with the experience I received working with «coop» a sales person at the dealership after spending a while back and forth speaking about purchasing a vehicle and telling him I’m extremely interested in a vehicle but don’t want it sold before I get there he tells me it can be held for me I get a call the next day saying they sold the vehicle! I do not recommend dealership at all! Unprofessional staff and service! I will never come back!

Heard their special over the weekend to trade your car for a new Chevy cruze 2014. I went there one weekend and was assisted by George Soliman. He took us around to look at other cars that were available. I decided to give it a week and come back the following weekend. George was so great. I felt he listened to what I wanted and what I could afford. I didn’t leave with a 2014 Chevy cruze, but I left with a 2013. I am very satisfied. George was patient, personable and knowledgable. He didn’t make any promises or told me what I wanted to hear to buy a car. I really felt like he was genuinely wanting to help and give options. I told everyone thank you for all their efforts to help me. Their staff is great!
Oh and after you purchase a car, they have a tradition where you ring a bell so everyone knows you got a car. Hahaha I was so embarrassed to do it and kept laughing! I did it anyways.