Windsor The Ridge Rehabilitation Center

I was an «inmate» at the Ridge and I was lucky to get out alive. I could not walk and one night fell on the floor and was left there for over an hour. When the paramedics were called they were the ones that estimated the hour on the floor. My punishment for this episode was to be locked out of my bathroom and not given my medication for two days. The place is filthy, the food is inedible and the staff and management are only there for the money and they have no hearts. They also took away my clothing to «wash» things and to this day I have never seen my clothing again. I could write things here that is so horrible they’re almost unbelievable. If it hadn’t happened to me I wouldn’t believe it either. Please, if you have friends and loved ones that need a place to go please do not go to the Ridge. I’ve been out of there for over 2 years and I’m still being treated for PTSD.

My mother and brother both had to rehab for short stays at the Ridge Rehab Center, and next to home, this was the best care they could have received. The staff were all very friendly and treated my family like their own. Front desk reception was helpful in coordinating all of their appointments. Activities made sure that there was always something for them to do if they felt up to it. The kitchen staff were able to make sure that my mom got her favorite ice cream every night. Thanks to the great care they received, they were both back on their feet quickly.

I love this facility, My mother lived there in 2013. And most recently my father. The care has been exceptional both times. the entire staff is attentive and caring. Anyone that states negative things about The Ridge should take care of their loved ones at home and do it themselves. Maybe they will then appreciate these Angels. It takes a special person to care for the elderly and The Ridge gets my 5 star rating!!!

Pam!!! You are such a wonderful lady. You made our team feel so welcome. We thank you here at Famous Dave’s BBQ! Your staff and residents are just awesome. Your location is so nice and we’ll organized. Thank you for your kindness. Your location for rehabilitation is so warming and relaxing.

I agree Anita! Do Not go there. My mother went there in Nov. and died in July! The memorial newsletter they sent me said that they had 12 deaths in that quarter, that’s one a week!!! That’s outrageous! My mom went downhill way too fast for it to be of natural reasons. She got the flu, and then had multiple infections… all from poor hygiene and care, and diet. So sad that we don’t have any good options for care in the Salinas area. The rehab side of the facility is minimally better, but the long term care side is a death sentence. Beware!

This place is horrible! The administrator is in it for MONEY and money only! I saw her telling the nurses to get a patient on a certain medication. When I asked a friend (who is a RN) I found out that by getting a patient on this type of medication, The Ridge Rehab would get more money from medicare because it was psychiatric medication. Maybe the patient needed the medication, but what business does a nursing home administrator have telling the nurses what specific medication to get for a patient? Nursing home administrators are there to check paperwork and budgets, NOT to make medical decisions.
The food was horrible-​my aunt lost weight in the time she was there. She said they were served sandwiches 5 to 7 nights a week. 2 slices of white bread with a skinny slice of ham is not much of a sandwich! A few weeks after my aunt left this place, I was at a party and met a woman who had been the kitchen manager there for a few months. She told me that The Ridge allots $ 1.00 A DAY to feed the patients! A whole dollar! The Ridge was charging my aunt $ 7000 a month to be a patient. A few of the nurses were good and caring, but the majority were uncaring and uneducated. A huge number barely could speak English. The Ridge imports them from the Philippines. One of my aunts nurses told me that she came from Manila just so she could work in America. That was one of the few nurses who could speak English!
Patients were given showers on a schedule, maybe twice a week. My aunt wanted to take a bath, not a shower. She was told that was not available. The aides had so many patients to care for, that showers were frequently missed.
Do not go here! Not for yourself; not for your family or a friend. This place is horrible!