Blue Planet Scooters

Please save yourself the trouble and find a new shop now. I recently brought my scooter to Blue Planet for a basic repair. After the first 5 days of my scooter sitting at the shop I started calling daily for updates to get an idea of when the scooter repairs would be finished. Each day they would tell me they would take a look and give me a call back. Not once did I get a call back. It ended up taking over a week and a half and over $ 112 dollars to reattach a throttle cable. I was irritated, but paid the money and went to leave the store. At this point, I noticed that the front headlight cover was missing, the entire seat/​trunk was unattached, the floor mat half falling off, the bag hook bent and the entire scooter covered in grease and grim from the mechanics hands. I can’t think of anything more irritating than picking up your property in worse shape then you brought it in. My business will certainly be going elsewhere.

I’ve been buying parts & accessories off these guys, selling on consignment and getting tech help from these guys for a year. I’ve been in several times and always get excellent service.
Just dropped my old vespa off to get the engine rebuilt because I don’t trust anyone else.

Pro: battery for about 50 $.
Con: had to install in parking lot myself with their tools because they weren’t able to. Hhmmm. Classy.
Not much on customer service. Felt like I was doing all the talking and my questions weren’t getting answered.

They were willing to sell me the wrong part and then when it did not work, they would not help me any further. That was a waste of 65 bucks. 65 DOLLARS FOR THE WRONG PART. WTF? and when they quoted me one price for another part, I went to get it and the price magically was 10 dollars more.