From the moment I walked in the door I was appalled at how dirty this place was. Uneaten food, candy wrappers, and other trash littered the floor everywhere. There were so many people that we could not safely walk from one end of the arcade to the other. Speaking of arcade games, at least half of them don’t work(they don’t give tickets or just don’t work at all.) Save your money and take your children elsewhere. It won’t be hard to find something cleaner and better maintained.
Casey M.
Rating des Ortes: 5 Salt Lake City, UT
This company and the staff that works with it is amazing! I took my twins there to celebrate their 6th birthday with their two older siblings my two oldest children. We bought all of them happy birthday crowns and spent about $ 100 and stayed for about 2 hours. I always have the best time there everybody is always helpful willing to come out and resell ticket machines and even go above and beyond when cashing out tickets at the toy counter. While we were in the process of cashing out our tickets a little boy stumble across my sons birthday crown which is a big deal to a 7 year old. My 7 year old ended up losing the crown and another little boy picked it up. I confronted the adult that was with him and said did your son happen to find that she said yes, I said my sons was picked up from our table I think that might be his. She was like too bad. I was like well you can’t just take something because it’s sitting somewhere and she changed her story to that she bought it when I asked her for the receipt she can’t provide it the lady at the counter then confirms that this trash did not buy anything, in fact that she had seen her over picking up the crown, and said if that’s not yours I need you to give it back. Needless to say the manager came to the rescue offered a replacement crown for my son so that he wasn’t feeling left out. And gave us quite welcome back for the next time we come back there. To the gentleman that helped me out tonight and put the smile back on my son’s face you’re an amazing human being thank you so much. Enter the first young man that helped us get to the manager you are also an amazing young man and thank you so much for your help all of the staff here was very helpful and very professional!
Brian B.
Rating des Ortes: 3 Salt Lake City, Salt Lake City, UT
A visit to Chuck E. Cheese is a bit like a religious experience. There’s shameless idol worship, children speaking in tongues, a healthy amount of singing and crying, and you will find yourself faced with the ultimate question: «why am I here?» In spite of «free admission,» a trip here can be dang expensive. After pizza, wings, two sodas and a modest amount of tokens we came away $ 40 the poorer. The food isn’t the worst I’ve ever had, but it’s definitely what you’d expect; perhaps a single slim notch better than your grocer’s freezer case. The«games» are mostly absurd. Think of those rides outside the grocery store, then slap a zany mid-90’s skater mouse on it and you get the general idea. Ride a train. Ride a helicopter. Ride a racecar etc. The downside here is mostly the noise. Dear lord this place is loud. Dozens of machines all screaming out for your precious tokens, each more obnoxious and shrill than the last. The skiball and basketball were pretty fun though. Finally, you can have your birthday here. There’s a big stage and tons of cafeteria-style seating for your 50 best ankle-biting friends. The mouse himself(I suspect it’s an employee in costume, but who knows?) appears, alongside a handler, and a pre-scripted video plays while the mouse dances around and pretends that he’s talking to you. It’s a little creepy. They play the music to the happy birthday song and sing, but when they get to the«happy birthday dear so and so» part, they just have dead silence where the name goes. It feels kinda insulting and cheap to me. Like they should at least put the kids name up on the big screen so they can feel special. They also keep trying to pump up the crowd with«I can’t hear you!» shenanigans which always pissed me off as a kid. It’s a little sad watching a half-hundred slack-jawed cabbages trying to get their enthusiasm whipped into overdrive by doughy teenager in a polyester polo-shirt and a perpetually grinning rodent.
Shareen K.
Rating des Ortes: 5 Salt Lake City, UT
I have been to this location a lot of times so I decided to write a review. This is a great location, it is often clean, and the staff are really friendly. The kids love it when they go there. The place is well kept with the amount of kids that go in and out of that place, they really do a good job! The pizza that we often order is always good, as good as Chuck E Cheese’s pizza gets. Now don’t be thinking it is gourmet Pizza, because it is not, but it is pretty good for Chuck E Cheese’s pizza. Over all this is a great location that is well kept, the service is great, and I will be back of course.
Kelie H.
Rating des Ortes: 4 Salt Lake City, UT
I know other reviews have mentioned it already but really, this is the cleanest Chuck E. Cheese in the solar system. The food is whatever. You don’t come here for the fine dining. My toddler loves to ride the same ride over and over. It’s good daytime time(and money) waster when the weather is crap.
Island P.
Rating des Ortes: 5 Salt Lake City, UT
First time to this new location. We had a birthday party amazing customer service. Food okay, crowded but it’s okay…
Melissa T.
Rating des Ortes: 4 Salt Lake City, UT
I find myself here in Chuck E Hell again. Finally gave into my 4 year old son’s constant begging to come here. Telling him it’s closed only works so many times. He did learn all his letters of the alphabet and all, so he earned it. This place is pretty clean. I even saw one person out on the floor cleaning the machines. Yes, it was one teenage kid cleaning for about a hundred kids, but that is still a good sign. The staff here is very helpful and if the machine runs out of tickets or your tickets get jammed up, they will help you promptly. The games all seem pretty new and there are some fun ones. I love getting our portrait drawn on the one machine. Who needs family photos with a professional photographer when you have the Chuck E Cheese portrait booth. Believe it or not, the food is pretty decent here. The pizza is thin and crispy. The wings are not bad. They even have Gluten free pizza and cupcakes as options. There is a well stocked salad bar for those who want to try to be healthy. Here is a tip… sign up online and get lots of coupons. I had a coupon for 100 tokens for $ 20. Add in another $ 10 for a small pepperoni pizza and a drink and you have yourself a complete night out for the kids. Chuck E Cheese comes out every hour and does his singing and dancing and then throws out some free tickets. Kids follow him around like the Pied Piper and love every minute of it. I had my son’s 3rd Birthday here and it was so easy and the kids freakin loved it. Everything was great until he got in the ticket blaster and got so scared he started crying! Oh the memories. You may need a cocktail to take the edge off when you get home, but the kids will thank you for it.
Andrew S.
Rating des Ortes: 3 Salt Lake City, UT
The things we do for our kids. It’s clean, really clean. It’s got games. The kids had fun. The pizza is better than frozen. It is what it is.
J F.
Rating des Ortes: 5 Salt Lake City, UT
This is the CLEANEST Chuck E Cheese I have ever been to. It’s probably because its a new location. Cons… Some of the games were out of ticket. Pros… Super clean compare to other ones. Lots of fun games. New games that I haven’t seen before. Go here. Fun times!