Clark’s Auto and Tire

Great place! Great communication! They let you know what Is actually going on with your car. They don’t keep you guessing!

Right up front, I’m loyal to Clark’s Auto, but this latest check-​up with them has me rather frustrated. Let’s go back a few weeks to the beginning of Oct. I needed 2 new tires, as well as having my maintenance light reset since it had not been from my last oil change visit to Clark’s. When I’d dropped the car off, it was suggested to me that I needed new windshield wipers, which was true. They were tattered. I agreed, and had also made sure (a few times) that the new tires were placed on the rear of the car. These were all notes placed on my invoice… new tires to the rear, maintenance light reset, and new windshield wipers. Once I picked up the car, the maintenance light was still on, and the new tires had been placed on the front, not the back, also the windshield wipers didn’t look any different. I overlooked the latter, since I’d wanted the tires in place for a long road trip I was about to take. I called them as soon as I saw the issues and agreed to bring the car back a couple days later. Both light and tires were fixed. No problem, right? Move forward to last weekend. I’d lent my car to my sister for a few days and when I got it back, she mentioned she put new front windshield wipers on for me. I was baffled. I’d paid for new windshield wipers at Clarks. Apparently they forgot to put those on too. She said the old ones were streaking like crazy during the rainstorm last Thursday. So, now I have to call Clark’s again, to let them know they messed up again. What is truly frustrating about all of this is I have to get upset to get this resolved because someone was not paying attention to what was listed on my invoice. A technician’s incompetence (most likely due to getting things done as quickly as possible) turns me into a complaining customer, something I really hate being. If you go through Clark’s double check your work was done the way you expected.

Yes If all you’re looking for is an oil change they are OK — don’t expect anything speedy but they will do the job for a reasonable price. Considering their tire service I was really disappointed. I scheduled an appointment in advance to get two tires replaced but ended up waiting an hour just to hear that they didn’t even have the tires at the shop! I would have been happy to reschedule if they had called to notify me or even simply told me when I first got there– but an hour?! I was so disappointed that they had wasted my time and didn’t even make an apology…

I came to Clark’s after hearing rave reviews on Unilocal.I had gone to master muffler before, but Clark’s quoted me $ 100 dollars cheaper to get my front CV axles and break pads done, so I decided to give them a try. Was quoted for $ 650, walked out of the shop at $ 1100, granted this included an alignment that wasn’t included in the original quote, but from my experience that only runs around $ 100. Also the mechanics seemed a bit condescending and didn’t seem to share my concern about the price jump. Seems like a ritzy shop for rich people with hybrid cars, not for the average Joe or Jane that doesn’t have a grand to drop every time they need a simple repair.

The guys down at Clark’s Auto at 500 East and 1700 South in SLC totally rock! They’re honest and super easy to deal with (they even offer a ride within the area if your vehicle has to spend the night) and you can trust them to do a very thorough and pro job on any repair. I’ve had them do all the repairs needed to keep my Subaru alive for the past few years, and I wouldn’t consider anyone else along the Wasatch Front to do the work.

We are from out of town and needed an oil change. We read some frightening reviews about the local jiffy lubes here, so decided to go with Clark’s instead. We were helped right away by the manager, Alan. He even gave us a great food/​coffee suggestion, Alchemy’s, which was superb. We were in and out in the quoted time, 45 minutes! I wish we could have stayed longer to chat more with Alan – really interesting guy! Also there were nice flowers surrounding the lot, which is not typical of a car place. Only thing I would suggest for improvement is to provide complimentary window washing. Would come back here hands down! Total: $ 38.86

Came here just for an oil change. Usually I go to Reliable Auto Mechanics in Sandy, but my boyfriend said we had to take care of this RIGHT NOW, so we came here. They were pretty fast a friendly. The shop was busy, and within 45 minutes they were done. We just went across the street and got lunch at Arctic Circle while we waited. The oil change, with tax, came out to about $ 35, so definitely cheaper than going to a Jiffy Lube, but better quality than most places offering a$ 20 oil change.

If you need a car fixed, go here!
My service code was saying I needed to fix my catalitic converter, knock sensor and a seal leak. When Cody at the Millcreek location pulled my codes he told me I could pay to fix all those things for about $ 1,000, OR he offered to put in an engine cleaner for 35 $ because it could make my catalitic converter work again.
It worked!
Any other shop would never have offered that and just told me I had to pay the 1K to fix everything. That is a sign of a good mechanic right there, he’s not out for the money but was actually wanting to help fix my car. :)

Took my car in because there was a lot of play in my steering wheel. I know next to nothing about cars and feared the worst. A less reputable mechanic would have sensed my fear and sold me a lot of stuff I didn’t need. The crew at Clark’s took a look and told me not to worry and to check back in a few weeks. I love these guys. Always have. Always will.

I recently sold my Subaru and had taken this car to Clark’s for years. Before I sold the car they did a comprehensive check to make sure everything was ok and then gave me a few recommendations for items that could be done. I used these recommendations as the foundation of the pricing for the car and then shared the summary of these items with the couple that purchased the car. Several months later, the couple had some questions about the car and we were able to work together with Clark’s so that they could solve an unexplained issue they were having with the check engine light. They had taken the car to the Subaru dealership as well as several other mechanics and had spent a good amount of money and had not yet been able to figure out what the issue was. Within several hours Clark’s had their answer and provided a very helpful overview and reasonable price for the fix for the car.
Ultimately, I was worried that my credibility would have been on the line if my car had turned out to have a large issue. I am so grateful that I had taken my Subaru to Clark’s for years and they were able to come through in a big way for the new owners of the car.
The young man named Kyle that was working there at the desk was extremely helpful and knowledgeable and took a lot of time with us explaining everything.
I couldn’t recommend Clark’s more highly! Please go here to this wonderful place!

We took our vehicle here for new tires based on the great Unilocal reviews. We spent about $ 850 on tires that would be safe for the winter. Two days later, a flat. Someone from Clark’s came out, provided air and got us back to Clarks for a repair. (At this point, we still were very pleased with the service). A few weeks later, another flat. We brought it in for repair again, and our car came out with no functioning brake lights and all they could say was «what a weird coincidence.» How hard would it have been to say something like «while we don’t think it is our fault, it did happen on our watch and we intend to fix it?» I called to speak with a manager multiple times and never received a call in return. Mechanics can be hard to find, I would not recommend Clark’s.

Eco friendly, professional, honest, knowledgeable. What more could you want? I work in the auto industry, and take my personal vehicle here. Ask for Justin or Alan. These guys do great work!

I’d like to share an experience about Clark’s Auto and why I highly recommend it.
I recently got my safety and emissions test at another establishment — after the tests I was informed that while I passed safety, I will need to get a new upper left control arm bushing to pass next year.
So I shopped around to get a quote for a new bushing and subsequent alignment. I got a quote from the establishment which did my safety & emissions — $ 438.61. The Honda dealer quoted me at $ 497.74. Clark’s quoted me at $ 334.99. I went with Clark’s.
I picked up my car and was told that they didn’t get the right part for just the bushing and had to replace the entire control arm. And the alignment machine wasn’t working so that didn’t get done. And the bill came out to be ~$ 360. Adding the alignment would have been more expensive than the other place I usually go to altogether. I paid and went on my way to a dinner appointment.
I later went to call Clark’s as I felt a little bit baited-​and-​switched and saw the owner Alan has his email on the website so I emailed him directly and explained my situation. He was grateful to have a chance to rectify my issue and offered me an alignment and oil change for free ($ 124.99). I gladly accepted.
I’m really happy Alan responded with a good resolution and even went the extra mile. Outstanding customer service! I’ll definitely get any work done with them I may need going forward.

My air conditioner went out on my Honda Civic and I took it to a dealership. They told me I had a bad wire but that they couldn’t repair it. My only option was to replace the compressor for $ 1200.
So I got a second opinion at Clark’s. they fixed the wire and sent me on my way saving me over $ 1000. I won’t take my honda anywhere else in SLC from now on.
Thank you Clark’s!

Amazing– super honest folks. Was at the bran-​new Millcreek location. Brought my Prius in for a routine service, which included changing two air filters. The mechanic came out half way through, holding the filters, and said, «you know, these filters still look really clean. If you aren’t driving in really dusty areas, they will probably last another 5,000 miles.» I agreed, he put back in the filters, and DIDNT CHARGE ME FOR FILTER SERVICING!!! Awesome service, amazing honesty. It’ a rare thing for a mechanic to point out something that will cost him money but be good for the customer. I am definitely becoming a regular!

I’ve used these guys several times and they take care of me quick and the pricing is always fair.
I never feel like I’m being B.S.‘d when I come here. I’ve checked them on parts pricing and they are more than fair on markup.
The only improvement they could make is to do it for free?!?

Fantastic and fast service for oil change. There’s a nice waiting area. These guys are the real deal and just a great local shop. Would highly recommend to anyone looking for a good mechanic.

I walked in today needing an oil change, normally they’re by appointment only, but they didn’t even hesitate to get my oil change done without an appointment and only a half an hour before they closed. Usually I dread going to get an oil change because of all the things the other places try to convince you that you need along with the oil change. These guys got it done in 25 minutes and for a whole lot cheaper than I expected! I’ll be going back for tires :-)

Went in for an oil change. The cost of the service was better than what I’ve been charged in the past from chain shops. The mechanics were not intimidating or pushy. I was really happy with my experience and the service I received.
I’ll be taking my car back for routine maintenance and other services. I’ll be suggesting this place to anyone looking for a reliable mechanic.

A trustworthy mechanic is priceless. You just know when you are getting duped and Clark’s has never once given me that impression.
A trustworthy mechanic that is also very reasonably priced is next to godliness. I have never received a more friendly bill anywhere else.
Best mechanic in town, no doubt about it.