Wow, what can I say about Roto Rooter. They were the first recommendation I got from my realtor for a sewer scope on a house I’m buying. The gemeral manager doesn’t return voicemails and only answers the phone about half the time. Their office is disorganized. They were over an hour late to our appointment. I would not recommend them.
Kali P.
Rating des Ortes: 1 Riverton, UT
My friend was quoted almost $ 7,000 by roto rooter to come in and fix a pipe for her bathroom sink. She decided to ask for another opinion and got somebody to fix it for $ 500. never having these people do any work on my house.
Caleb K.
Rating des Ortes: 5 Salt Lake City, UT
Awesome service! Price to unclog a kitchen sink that’s clogged 75ft away from the drain is $ 195. Justin was very professional and fun to chat with while his snake was turning. They offer a 120 day guarantee that leaves me satisfied and smiling. After 3 days of clogged sinks and smelling sewerage, justin saved the day! This is all after I hired some other company who lost their bit while trying to unclog the drain. They come to your house and give you a quote free of charge so it doesn’t hurt things and best of all, when I called on a Saturday, they had a recognition at my door 3 hours later after I called two or three other places first to be left with voicemail greetings. Probably a good reason they’re the nations best brand of plumbers. Thanks guys!
Jeffrey J.
Rating des Ortes: 1 Salt Lake City, UT
If you value professionalism and reasonably priced service, DONOT use these guys. First of all they won’t give a quote over the phone, probably because they know their prices are much higher than other plumbers. I scheduled an appointment with them to have a service guy come over and give me a quote in person. After the appointed hour came and went with no one showing up I called to ask what happened. I was told that the technician wouldn’t be available for another hour. THREEHOURS later the guy finally shows up with no apology or explanation for failing to meet their own timeline just to quote me $ 360, which was over $ 100 more expensive than what other plumbers had quoted me. Then he was like«Well, I could offer you a 10% discount.» No thanks. Get out. What a terrible experience, wasted half of a day just to deal with their incompetent and unprofessional business.
Matthew B.
Rating des Ortes: 5 Salt Lake City, UT
I had a great experience using these guys. After I found out that my sewage pipe burst from root intrusion I shopped around. I called six different companies and Roto Rooter was the second best price. I went with them based on their established company’s namesake. Neil, Trevor, and Ken were a pleasure to work with, and their great attitudes really softened the blow of this otherwise negative situation. I had to replace an entire pipe from the house to a shared section. The city inspector was here and approved their great work in just minutes. It took them almost no time to have us up and working again. I am going to be getting my shared line redone as well, and I know exactly who I will be calling. A+ work from these guys!