Wasatch Front Property Management

I rented an apartment from Wasatch Front for 2 years and it was a great experience overall. They responded to my maintenance requests super fast, which was great. I noticed other reviewers said that when they moved in it wasn’t fully cleaned, but my apartment was spotless when I moved in. Also, I made friends with a lot of the other tenants in the building and they all loved the management company as well. I seriously never heard one complaint! I would for sure recommend them to anyone looking to rent or have their property managed by them.
I’m actually in touch with Tiffany now to see if they have any homes for me to rent from them now.

We stayed in a house managed by Wasatch Front for six months. Overall, things were pretty cool. They responded to service requests quickly, handled the payments conveniently, and Tiffany was attentive to our various and sometimes oddball needs.
The only problem I saw was that this property was not move in ready, specifically in terms of cleanliness and maintenance. Should I go into the cleanliness issue in detail? No. The bottom line was I spent 8 hours or so doing my own cleaning, which I did get a rent reduction for.
The maintenance issues were numerous, and some a little dangerous. Here’s a few just to give you a flavor:
*Carpet pulling off the basement stairs — Long nails sticking through towards back of stairs
*Shower curtain rod support breaks off at first curtain hanging
*House not Internet ready, as described
*Crumbling hole in closet wall
*Windows blinds fall off the wall at first use
The reason I’m happy with them overall is that their only gap is in physically prepping the rental before move-​in day. This could be avoided with just a really good look at the property a week before move-​in; they will stand accountable for getting things taken care of.

I completely give up. Save yourself some trouble and avoid this company.
They showed up for an unannounced property check at 11:30 AM on a Thursday morning. I work from home, so this was an unexpected interruption to a web-​conference with a client, though I’m glad that I was here to ensure that they did not enter without permission.
We called Tiffany who tried to first blame the owner’s realtor for the mistake (the owner will try to sell when we move out at the end of this month). Having recognized him as Tiffany’s maintenance guy from a previous inspection, we were able to call her out on that obvious lie. She then admitted it was her maintenance guy and that he had emailed us beforehand, but that she had simply not updated our contact information from a request made 1 month ago so we never received the notification.

DO NOT RENT FROM WASATCH FRONT PM!!! I rented a condo (from a different property management company that was far superior in every way) in a building that this company had all of the unsold units (which were more than half) as rentals with their company and were also managing the building/​HOA. Well it was more so about collecting the money with them and they were done. Every time there was a problem wether it be noise complaints, issues with residents, break ins, things braking (garage door several times) or anything else they could care less they would give it a half a** effort and claim to do something about it and would do nothing! I had one neighbor who was obnoxiously loud past midnight and would call each time the following morning to file a noise complaint and all they would say is they are an owner we don’t know how to get in contact with them. Really? Are you kidding me? But yet you collect their HOA check and they live in the building that YOU manage! How is this possible that you don’t know who lives in the building you manage? And if that’s the case go over there and knock on the door and talk to them face to face. I even had to call the cops twice and file noise complaints after they wouldn’t do anything about it. Nearly everyone of my neighbors I spoke with wether they were renters or owners, they all had some sort of issue with this company and the property manager. They are EXTREMELY lazy and don’t give a damn, all they care about is getting their money. I strongly advise anyone thinking about renting from them or thinking of renting your property through them to reconsider because it will be a complete nightmare.

I own a condo as a rental property. When I transferred it from my primary residence to a rental property, I was a bit hesitant in hiring a management company to take care of things, but after dealing with Wasatch Front (Tiffany specifically) I can’t think of a better way to own a rental property! Tiffany is very smart, and an absolute pleasure to do business with. Wasatch Front Property Management is a family owned and operated business and they are incredibly efficient! Rental payments are deposited into my account timely and accurately, tenants are always pleased, and the property is kept in top notch shape… the exact way I left it. I feel like I should pick up a few more properties just so they can manage them for me!!! I have referred friends and family for both their rental management needs as well as someone looking for a great place to live! Thanks for all the hard work guys! This helped turn my landlord fears into rental owner bliss!!!