Auto Brokers Express

If I could give a review on customer service, they would get 5 stars. They really know how to talk to you and make you feel like, as a customer, you’re valued and appreciated. Unfortunately their cars are terrible. My boyfriend took got a pre-​purchase vehicle inspection for a ’99 Honda Accord from someone Sam recommended. I wasn’t too crazy about going to that place, but figured it’d be better than nothing and hoped for the best. They said the car was fine so he purchased it. He took it to another mechanic later to get it ready for a long drive. He went to Ric Henry’s, on the recommendation of a friend and they had to do some repairs and said it needed more but should make the trip well enough. It’s going on 10 months and the car has given him nothing but problems. He’s had to pay over a grand in repairs.
Before the car started falling apart, I too contemplated purchasing a vehicle from Sam. I wasn’t overly fond of getting sucked into a car payment for the next 5 years and didn’t need anything fancy. There was a cheap ’97 Toyota Camry. I decided to go to a mechanic called Ric Henry’s as well. He sent a full report that I could easily understand. He even took photos of parts that were cause for concern (posted on his Unilocal page). The drive belts were in poor condition, the radiator and hoses were terrible, and the power steering rack was leaking. Sam tried to give me this story about how the car was fine before he took it there, that they put a hole in the power steering rack, and oh yeah, he remembered taking a car to Ric Henry’s before. They damaged his son’s car «a nice bmw» and refused to cover the costs. Which struck me as odd since he has his own little garage… His story just did not add up to me. Plus Ric Henry’s had nothing to gain by telling me the car was in such bad shape that he could not recommend I purchase the vehicle. Bottom line, I do not trust Sam and I don’t suggest any of you do. The cars are dirt cheap and sell as is. No secret there. In this case, you get exactly what you pay for. Unless you know something about cars yourself or know a great, reliable mechanic, I suggest you keep looking. Save yourself a headache and a lot of money. At the very least get the car checked out by an unconnected third party. I recommend Ric Henry’s. Don’t let Sam spin his tells. He’s a master.